Here is a clear, short, animated video of what Microsoft Premier Support Services are all about. Done with a good solid British voice over! Where I fit in is the little guy that runs in and puts out the fire. Doug

I had a support case recently where the customer had moved their server farm onto brand new hardware, each server with lots of CPUs. At the same time they had taken the operating system from Windows Server 2003 to Windows Server 2008 R2. I forget how...

Just released: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=7d2f6ad7-656b-4313-a005-4e344e43997d Handy if you manage your servers running Windows Server® 2008 R2, Windows Server® 2008, or Windows Server® 2003 from a Windows 7 client on...

I am surprised at how many people (not just in Microsoft but everywhere) have something at the bottom of their email to the effect of “please save paper by not printing this email”. Is email printing and filing really so prevalent an issue...

Good blog post here detailing the new developer tools features in Internet Explorer 9. HTH Doug

I’ve done an update to my “ Version history of the CLR 2.0 ” page, adding in numerous fixes (some new, some quite old) that I had not got round to adding. HTH Doug