I recently reviewed the new training material for the AX2012 version of the Environmental dashboard (EMS). A little late in the process I realized that the details on the Environmental process map were a bit insufficient for this feature. I wanted to remedy this since it is really a very “presentable”...

Most presentations I have made during the last few years have involved one or more personas. Shannon the machine operator, Lisa the Customer Service representative, Charlie the CEO, Lars the Shop supervisor etc. etc. At a presentation a few years back I had to introduce a new persona which we didn’t...