Developer Support Team Foundation Server

Tips, tricks, thoughts and experiences from the Microsoft Team Foundation Server global support team.

Some users may intermittently lose Source Control access after upgrading to TFS 2010

Some users may intermittently lose Source Control access after upgrading to TFS 2010

  • Comments 3

After upgrading to TFS 2010 (from TFS 2005 or 2008) users may experience an intermittent problem where they are not able to see any projects in source control explorer, and/or getting one of the following errors:

TF14601 workspace doesn’t exist
TF14044: Access Denied: user D\U needs the AdminWordspaces global permission(s)

If your users see this issue, you can check for a recently discovered bug by running the following query against the TFS Configuration database:

SELECT * FROM tbl_security_identity_cache WHERE domain = 'Test' AND account_name = ‘foo’

Where "Test\foo" is the domain user name of any affected user. If the query returns multiple identity rows you are experiencing this bug. This will be the case if the original TFS 2005\2008 data contained more than one identity in Version Control with the same name (i.e. 'Test\foo').

Resolution: Contact Microsoft Customer Support Services for help cleaning up the accounts. You may be asked to provide a credit card number depending on the type of support contract you have, but ultimately the support case will be free because this is a problem in our product (we will revert any charges).

  • Why don't you leave a solution here?

  • I can recognize the row which causes the problem. If I'll just delete this record from the [tbl_security_identity_cache], will it solve the problem?

  • Leonid, I am sorry we did leave a full solution up here, but we always advise against users making changes directly to the TFS back-end data because more often than not it causes more problems than it fixes. If you have the issue described in this BLOG post, please contact us for help - it is free and we are glad to resolve the issue with you.

Page 1 of 1 (3 items)
Leave a Comment
  • Please add 2 and 4 and type the answer here:
  • Post