Issue: I just worked with a customer that had Duet Enterprise configured and they were setting permissions in SharePoint based on their SAP Roles as described in Using SAP roles to access SharePoint objects . Everything looked good, but users with the...

I recently worked an issue where we were getting the following error in SharePoint Designer when trying to create a connection to a WCF Service for a new External Content Type. Connection to the WCF service that has connection name < Name > cannot...

  After deploying Duet Enterprise you find that the Duet Enterprise Site template is missing when creating a new Site Collection in Central Admin.  The template highlighted below is the template that is missing in this scenario. Cause: You are...

During the configuration of the Duet install on the SharePoint server, you run DuetConfig.exe /CheckConfiguration to verify the configuration health and receive the following error: “Error: The size necessary to buffer the XML content exceeded the buffer...

During the configuration of the Duet install on the SharePoint server, you run DuetConfig.exe /CheckConfiguration to verify the configuration health and receive the following error: “Error: Unable to query Business Data Administrative metadata catalog...

In SharePoint Designer when creating a new external content type to a webservice on SAP using the following steps: Navigate to the external content type section->new content type-> External system "click here to discover external data sources...

When configuring the Workflow solution for Duet Enterprise using the following command lineDuetConfig.exe /ConfigureSolution "Workflow" /webappurl http://duetserver.com:80 You may encounter an error similar to the following: “Error: Unable to...

I've worked with a few customers recently that have taken Duet Enterprise lists offline to Office 2010 clients. In order to troubleshoot issues related to using Business Connectivity Services offline you really need to use the BCS client side logging...

The Duet Deployment Guide states that for BCS offline scenarios to work, you must first install the required WCF hotfix, but it doesn’t tell you what will happen if you don’t so here are some symptoms to help you figure this out more quickly if you forgot...

After the installation of the following security update ( KB973917 ) you may see instances that the following Duet services are failing: - RequestHandler - Read Service - Service Provider - AzMan Service You also may see the following event logs in the...

In some instances, opening a template in Excel with the Duet 1.5 Demand Planning scenario installed, the Duet taskpane is not displayed. Examples of behavior that you might see: - Opening Excel and doing a File | Open to the Demand Planning template reproduces...

Currently we do not support Windows 2008 R2 with Duet 1.5 (SP4 or SP3 + latest patches).  These current Duet bits support Windows Server 2008 SP1 & SP2 only, Windows Server 2008 R2 is a separate release and has significant changes from the previous...

Overview Microsoft Internet Information Server (IIS) allows websites that are hosted for a site name rather than the machine name or IP address of the system. For example, the Duet server may need to be known as http://duet versus the NetBIOS name of...

The goal of this post is to provide a quick list of the important Duet 1.5 Request Handler issues and updates that need to be understood when working with the Request Handler. Duet 1.5 Request Handler changes in the November 2009 hotfix package ...

Depending on your Duet Scenarios, you may experience issues with the size of your Duet Request Handler's mailbox size, such as exceeding the limits setup by your Exchange Administrator.  The Request Handler account is responsible for sending the...

In an Exchange FE/BE configuration the Front End server does not have any mailbox stores on it and generally these servers only have Basic Authentication with SSL enabled. This poses a problem for the Duet 1.5 Request Handler and how it uses WebDAV to...

After installed Office 2007 Service Pack 2, if a user attempts to open a Sharepoint item in Outlook, the user may get a dialog to send data to Microsoft.  This pop-up indicates that Duet has failed to work with the item, and we allow the user to...

You may have noticed the following folder on the Duet 1.5 install media, under the “Microsoft | IT Administrator Files | Exchange Event Sink”. This folder contains the bits to install a Exchange Event Sink into your infrastructure’s...

Problem: Attempting to install the Duet Client results in the following .NET installation Error in the %temp%\dd_dotnetfx20error.txt log file “Error: Installation failed for component Microsoft .NET Framework 2.0a. MSI returned error code 1603”  ...

We had an issue where a Duet Client would fail to authenticate to the Duet Read Service with NTLM, but it would work if we enabled Basic Authentication.  In looking at the IIS logs, we could clearly see the 401 error.  However, the error code...

If you have multiple Duet scenarios installed that each add buttons to the same item in Outlook, the order in which the Duet buttons appear on the Outlook items may change after installing Duet updates. For example, both the Time Reporting (TIMA) and...

I recently worked on an issue where a customer was using TIMA and trying to record an appointment with a 15 min duration but it would end up getting tracked as 5 mins. After doing some testing on the machine I realized that the behavior was that the number...

Duet installation may fail if MSXML 6 Service Pack 2 ( KB954459 ) is already installed. For a silent Duet install you should see an exit code of 2 in the setup log which maps to SQLINSTALLFAILURE and indicates that Duet was not able to install SQL Server...

Duet uses Extended MAPI for some functionality and therefore requires that the computer be in a supported MAPI configuration. Having Exchange System Manager (ESM) installed on an Outlook client is not a supported configuration and generally results in...

The goal of this post is to provide a quick list of the important Duet 1.5 SP3 installation issues that need to be understood when planning for a production rollout. Troubleshooting Duet client install errors Duet Upgrade 1.5 SP2 to SP3 fails on...