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  • Blog Post: "Property 'SAP__Origin' is invalid"

    Symptoms : After using DuetConfig.exe with the -ImportBdc command to import models into SharePoint, you may see the following error in the SAP logs when trying to use Duet Enterprise functionality: "Property 'SAP__Origin' is invalid" Cause : The LsiUrl value used when importing the model into...
  • Blog Post: No mapping for SAML authentication found

    I just assisted a customer that was getting the following error in their ULS logs when trying to crawl a Duet BCS content source: Error while crawling LOB contents. ( CX_WS_SECURITY_FAULT:An exception occurred: No mapping for SAML authentication found (Issuer SharePoint) ) We logged on to SharePoint...
  • Blog Post: Using SRTUTIL and Payload Tracing to troubleshoot Duet Enterprise

    SRTUTIL has become my favorite tool for determining if a Duet Enterprise call from SharePoint made it to SAP.  If you are using Duet Enterprise and you get an error in SharePoint or the SharePoint ULS logs it isn't always clear if the error happened in SharePoint or if the error was returned from...
  • Blog Post: System.Security.Cryptography.CryptographicException: The system cannot find the file specified.

    I was recently assisting with a SharePoint 2010 BCS / WCF issue where we wanted the BCS logic to run as the Application Pool Identity. Everything worked fine if they had the External Content Type (ECT) configured to use claims based authentication and the user’s identity. But once they opened the ECT...
  • Blog Post: Cannot compile Web Service proxy.

    I recently worked an issue where we were getting the following error in SharePoint Designer when trying to create a connection to a WCF Service for a new External Content Type. Connection to the WCF service that has connection name < Name > cannot be established. Error Details Cannot compile Web...
  • Blog Post: Duet Enterprise : Missing Site Templates in Central Admin

      After deploying Duet Enterprise you find that the Duet Enterprise Site template is missing when creating a new Site Collection in Central Admin.  The template highlighted below is the template that is missing in this scenario. Cause: You are deploying Duet Enterprise into a multi-server farm...
  • Blog Post: Duet Enterprise errors with SAML Assertion when running CheckConfiguration

    During the configuration of the Duet install on the SharePoint server, you run DuetConfig.exe /CheckConfiguration to verify the configuration health and receive the following error: “Error: The size necessary to buffer the XML content exceeded the buffer quota.”   You may also see the following...
  • Blog Post: Duet Enterprise errors with BDC Service when running CheckConfiguration

    During the configuration of the Duet install on the SharePoint server, you run DuetConfig.exe /CheckConfiguration to verify the configuration health and receive the following error: “Error: Unable to query Business Data Administrative metadata catalog.  Ensure that the Business Data Connectivity...
  • Blog Post: BDC connectivity errors in SharePoint Developer if you do not have the correct root certificate trusted.

    In SharePoint Designer when creating a new external content type to a webservice on SAP using the following steps: Navigate to the external content type section->new content type-> External system "click here to discover external data sources and define operations" Add connection->data...
  • Blog Post: IBFWebAppPool repeatedly shutting down on Duet servers

    After the installation of the following security update ( KB973917 ) you may see instances that the following Duet services are failing: - RequestHandler - Read Service - Service Provider - AzMan Service You also may see the following event logs in the System log of the Duet server: Event Type: Warning...
  • Blog Post: After Office 2007 Service Pack 2 is installed Duet may cause a pop-up when opening a Sharepoint email item

    After installed Office 2007 Service Pack 2, if a user attempts to open a Sharepoint item in Outlook, the user may get a dialog to send data to Microsoft.  This pop-up indicates that Duet has failed to work with the item, and we allow the user to send us the data associated with the error. ...
  • Blog Post: Duet install of SQL Express fails if MSXML 6 Service Pack 2 (KB954459) is installed

    Duet installation may fail if MSXML 6 Service Pack 2 ( KB954459 ) is already installed. For a silent Duet install you should see an exit code of 2 in the setup log which maps to SQLINSTALLFAILURE and indicates that Duet was not able to install SQL Server 2005 Express Edition. If you try to install manually...
  • Blog Post: Duet is not supported on a computer that has Exchange System Manager (ESM) installed

    Duet uses Extended MAPI for some functionality and therefore requires that the computer be in a supported MAPI configuration. Having Exchange System Manager (ESM) installed on an Outlook client is not a supported configuration and generally results in MAPI call failures. Microsoft does not support installing...
  • Blog Post: Duet 1.5 SP3 install issues and considerations

    The goal of this post is to provide a quick list of the important Duet 1.5 SP3 installation issues that need to be understood when planning for a production rollout. Troubleshooting Duet client install errors Duet Upgrade 1.5 SP2 to SP3 fails on non English clients Duet 1.5 SP3 - Users may be...
  • Blog Post: Duet Upgrade 1.5 SP2 to SP3 fails on non English clients

    The Problem When upgrading from Duet 1.5 SP2 to SP3.  The client executing the setup process fails with error message "Duet setup completed with error.  Error Code - -1." during the step of "Uninstalling previous versions of Duet".                                                                     ...
  • Blog Post: Office 2003 component issues with some localized clients

    Issue: If you install the Office 2003 suite to your computer by using a custom transform, and then you install the Office 2003 SP3 update, in some instances, Office 2003 suite programs are set to Not Installed . Additionally, you may experience one or more of the symptoms outlined in the article listed...
  • Blog Post: SAP changes with regards to Request Handler timeouts

    Problem: Problems with Request Handler timeouts trying to send large amounts of control messages in rapid succession. Cause: There were some HTTP 503 response codes ("Service unavailable") propagated from Exchange via RH to the SAP J2EE Item Handler. Temporary 503s can happen if Exchange is...
  • Blog Post: The Duet SystemTray process may not run

    After installing the Duet client, a user may notice that the Duet System Tray process does not start.  Upon further investigation, it may be observed that attempting to manually start the Duet System Tray that it immediately stops.  There are no errors logged in the event log nor is there any...
  • Blog Post: Adventures in analyzing high memory use on a Duet Client

      The Problem Here in Duet Support, there are times when we have issues where processes are consuming a large amount of memory, and there is usually a suspicion of Duet doing bad things.  In this blog, I will explain how I found the root cause for Outlook consuming a lot of memory. The reported...
  • Blog Post: HTTP 401.5 errors with the Duet 1.5 Request Handler

    Problem: When sending large (>25k) control messages, these messages do not get sent to the clients, and they become orphaned in the Request Handler’s “Drafts” folder.  Reviewing the IIS logs on the Exchange server shows a corresponding series of PROPPATCH attempts resulting in 401.5 errors. Below...
  • Blog Post: Printing Duet Outlook items also includes bound item data

    Problem: When printing a Outlook item that is also a Duet bound item(i.e. Leave Request) from within the Outlook client, all of the bound item data is printed out along with the standard Outlook fields.  This results in multiple pages of non-readable metadata being printed out along with the details...
  • Blog Post: Security warning with embedded links in Office 2007 and Duet 1.5 RTM

    Issue: Currently with Duet 1.5 RTM and Office 2007 (RTM and SP1), you will encounter the following issue.  When you open a Budget Alert Mail from your Inbox within Outlook 2007, you receive a security pop-up from Outlook when clicking on the embedded link to the report in the message, this behavior...
  • Blog Post: Memory issues with Enterprise Vault Outlook add-in and Duet

    Issue We have had several issues where users were seeing large memory usage with Duet and Enterprise Vault on a client, some users were receiving error messages indicating "Not enough memory available".  Looking at the Outlook process  showed that Outlook was consuming 1.5 gigs of...
  • Blog Post: Exchange Client Extensions and Duet

    Exchange Client Extensions are used in Outlook to extend the functionality of Outlook. A developer can add buttons to a toolbar or things like that to do additional operations in Outlook. However, the recommended way to extend the functionality of Outlook is to use a COM Add-in. If you are a developer...
  • Blog Post: How do I get rid of this error?

    On a Duet client, an error message may appear when attempting to compose a new email. Here is the pop-up error that is displayed: Typically, users will not see this unless they have enabled an advanced option in Outlook. That option can be found in Tools|Options|Other Tab and then click Advanced...
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