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  • Blog Post: Duet 1.5 Request Handler changes in the November 2009 hotfix package

    In an Exchange FE/BE configuration the Front End server does not have any mailbox stores on it and generally these servers only have Basic Authentication with SSL enabled. This poses a problem for the Duet 1.5 Request Handler and how it uses WebDAV to communicate to the Exchange server, since it’s unable...
  • Blog Post: The order of Duet buttons on Outlook items may change after applying updates

    If you have multiple Duet scenarios installed that each add buttons to the same item in Outlook, the order in which the Duet buttons appear on the Outlook items may change after installing Duet updates. For example, both the Time Reporting (TIMA) and Leave Management (LEMA) scenarios add buttons to Appointment...
  • Blog Post: Duet install of SQL Express fails if MSXML 6 Service Pack 2 (KB954459) is installed

    Duet installation may fail if MSXML 6 Service Pack 2 ( KB954459 ) is already installed. For a silent Duet install you should see an exit code of 2 in the setup log which maps to SQLINSTALLFAILURE and indicates that Duet was not able to install SQL Server 2005 Express Edition. If you try to install manually...
  • Blog Post: Duet 1.5 SP3 install issues and considerations

    The goal of this post is to provide a quick list of the important Duet 1.5 SP3 installation issues that need to be understood when planning for a production rollout. Troubleshooting Duet client install errors Duet Upgrade 1.5 SP2 to SP3 fails on non English clients Duet 1.5 SP3 - Users may be...
  • Blog Post: Duet 1.5 SP3 - Users may be prompted to select an Outlook profile even if the Profile Selection policy has been set

    Duet provides a group policy setting named " Use Outlook settings for profile selection ", which is designed to automatically select the default Outlook profile during Duet deployment if more than one profile exists. Duet deployment occurs the first time the Duet Utility runs after Duet has...
  • Blog Post: Duet Upgrade 1.5 SP2 to SP3 fails on non English clients

    The Problem When upgrading from Duet 1.5 SP2 to SP3.  The client executing the setup process fails with error message "Duet setup completed with error.  Error Code - -1." during the step of "Uninstalling previous versions of Duet".                                                                     ...
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