At some point in time, you may need to submit a support request for Management Reporter. To make sure you get the help you need in an efficient way, our support team suggests using the Microsoft Support Diagnostic Tool when submitting a technical support request.
Diagnostics improves the customer support experience by leveraging the deep technical expertise of CSS people and expanding automation
First, let’s take a look at getting a support request created.
Validate your selections, enter in any additional information, and Submit your request
At this point, you’ll be prompted to use the Microsoft Support Diagnostic Tool.
The tool sends the appropriate information back to our support team. From there, they have the information they need to begin troubleshooting your issue.
Don’t worry if you didn’t run this tool right away, our support team can send you the information as well.