This document outlines the future direction of Microsoft Dynamics CRM through to the next major release, Microsoft Dynamics CRM “V.Next”, which is targeted for release in late 2009/early 2010.

Customer Link:

https://mbs.microsoft.com/customersource/documentation/whitepapers/MD_CRM_SOD

Partner Link:

https://mbs.microsoft.com/partnersource/marketing/statementofdirection/MD_CRM_SOD

*Note* that this document is intended to be periodically updated as details are developed and it is not intended to be a detailed specification as items may change or be dropped over the course of time. Notice of any updates will be provided.