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What

Presented by the Dynamics CRM User Group (CRMUG), the CRMUG Summit is the premier annual conference for Dynamics CRM users, CRMUG Partners and key Dynamics CRM personnel from Microsoft.  The CRMUG Summit features a wealth of information-packed Educational Sessions and Role-Based Tracks that deliver Dynamics CRM knowledge and experience designed to help organizations optimize the functionality, flexibility, performance and return on investment benefit offered by Microsoft Dynamics CRM.

When/Where:

This year's Summit will occur from September 22 - 24, 2008, at the Green Valley Ranch Resort in Las Vegas, Nevada.

Why is it important to Customers?

The CRMUG Summit is the first exclusive gathering of its kind dedicated to CRMUG Users outside of Convergence.  Active participation in CRMUG adds an additional dimension of resources to the operation of Microsoft Dynamics CRM in their businesses.  In addition to the specific benefits of attending the conference, this first CRMUG Summit will greatly bolster the groups growth and overall impact. 

The objectives of CRMUG include:

  • To be a forum for learning and professional development
  • To provide collaboration, networking, and knowledge sharing
    • To be a source for unbiased information
    • To serve as an advocate for member needs and priorities
    • To act as an efficient means of feedback(“Conduit”) to Microsoft and Dynamics CRM Partners and Vendors 
    • To promote awareness of Dynamics CRM functionality, products, and services, as well as ancillary/partner products and services
Why is it important to Microsoft?

CRMUG is an asset to Microsoft.  This grass-roots initiative of users has a high focus on customer satisfaction and ROI with the Microsoft Dynamics CRM product.  This independent effort is sure to lead to increased satisfaction and expanded sales by Microsoft.  It also makes the eco-system (Customers, Microsoft, & Partners) more tangible, while providing Microsoft a direct link to the customer base that works harmoniously with the Partner Channel.

Some specific benefits include:

  • Successful, satisfied Customers
  • Optimized value of Microsoft Dynamics CRM to individuals and companies relying on the system to run their Customer Relationship Management in order to maximize their efficiency and success.
  • Increased Sales
  • Increased customer readiness for upgrades/enhancement plans and additional services
  • Efficient pipeline of product development input always meeting customer demands
  • Active, independent User Group asset projected to have more full and beneficial programs than competitors.

For more details, visit the event CRMUG Website.