I prepared this PowerPoint presentation of CRM Online consisting of screenshots for a webinar that only supported the upload of documents, not a live demonstration. In this presentation I walk through each aspect of the Microsoft CRM application. The headers link to downloads for just the specific function, not the entire overview provided in the link above.
This presentation was built to support a CRM Online overview and covers most of the main functionality. Feel free to use this in lieu of live presentations if needed, to gain a better understanding of the functionality or to simply practice your demonstration flow.
- Eric Boocock