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  • Blog Post: CRM Online Client Side Agent - Twitter Agent

      One of the advantages of cloud based computing is that you don’t have to manage the hardware and software of the system. Unfortunately , a disadvantage is that you don’t have complete access to the server. In the blog, I’ll describe what I call a client side agent (csa). A CSA allows   you...
  • Blog Post: How to Configure Microsoft Dynamics CRM Online E-mail Router with Exchange Online.

    The following article demonstrates how to configure the CRM Online E-mail Router to use Microsoft Exchange Online. I will be posting another blog on how to support "E-mail to Case" using the Router configuration below. -Eric Microsoft has released the November 2009 update for the Microsoft Dynamics...
  • Blog Post: Provisioning ‘unique names’ changes in the next update for Microsoft Dynamics CRM Online

    Matt Cooper recently posted a great summary of a change that will be occurring in the next update for Microsoft Dynamics CRM Online. If you have done any development against your unique URL (https://<orgname>.crm.dynamics.com) or have deployed the e-mail router, this is a must read.
  • Blog Post: Architectural Model : CRM Online Extensions with Azure

    Rarely will a  commercial off the self software system provide you 100% of the functionality that your business will need. The reason is there is just too many situations that would have to be accounted for. When purchasing COTS solutions, you’ll want to understand the flexibility of the platform...
  • Blog Post: CRM Online Custom Built Dashboards

    Building Custom dashboards for Dynamics CRM Online is not as complex of an effort that it's reputation has gotten. It does require some developer skills and this blog will be a great launching pad for you to build your own. Here's a screen shot of a dashboard I built using Visual Studio.net and a free...
  • Blog Post: Simple Integration of Microsoft CRM and SharePoint

    Statera has developed an online service called “Stratus” to integrate CRM with Sharepoint. This is a great offering to leverage the complimentary capabilities of CRM and Sharepoint for both On Premise and Online customers. Statera is a NSI partner based in Denver, CO. The following post is taken from...
  • Blog Post: CRM Online and BPOS (Business Productivity Online Suite)

    With all the recent questions from customers and partners on CRM Online and BPOS (Business Productivity Online Suite) integration, I thought it would be useful to provide high-level guidance as to what integration is possible today.  As these S+S offerings evolve, expect to see more and more examples...
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