You may have noticed a recent change to the way kits and components are handled when you transfer a backordered kit item from an order to an invoice. Prior to Microsoft Dynamics GP 10 SP4 and GP2010, when you marked the "Allow all Back Ordered Items to...

Did you know that you can drill down to a Microsoft Dynamics GP window from a Microsoft Dynamics GP Excel report to see more information on that data? Microsoft Dynamics GP 2010 has a new feature called Drill Downs. This is somewhat similar to the...

Support has had a few inquiries recently on how to set up Integration Manager to integrate Multidimensional Analysis (MDA) information. Here are a couple options to integrate MDA information with Sales Order Processing whereas the first option contains...

This year Convergence is in Texas from March 18-21, 2012, how fun is that? I will be attending and hope to see you there too! Hear from General Colin Powell (Ret), that will be cool, along with Kevin Turner, COO of Microsoft and Kirill Tatarinov, President...

Did you know that you can get connected to the latest information from right within Microsoft Dynamics GP 2010? Check out the Connect area of the home page!! The Connect area displays a series of slides that allow you to view the most up-to-date information...

Many times in support, we will get questions on our payroll tax calculation as users may feel it is incorrect. Below is a great knowledge base article that gives you the steps of how Microsoft Dynamics GP annualizes its payroll calculation of taxes...

After applying a service pack, hotfix, compliance update or year end update, the error "Microsoft Dynamics GP has encountered an error and needs to close. We are sorry for the inconvenience." appears when completing one or more of the following tasks...

For those of you that have been waiting for the latest release of the Support Debugging Tool for GP it is now here! The changes, additions and fixes to this Tool have been in the works by Dave Musgrave for several months. I believe he has over 200...