Our support engineers have been busy writing new Knowledge Base articles, or made some great updates to existing KB articles.  Check out some of the new or updated articles below:

KB 850201: Guidelines that Microsoft support professionals use to determine when a support case becomes a consulting engagement for Report Writer, Word Templates,SmartList Builder, SQL scripts, Business Alerts, VB Script, Modifier/VBA and eBanking Configurator Files

KB 852559: Error message when you run Depreciation in Fixed Assets in Microsoft Dynamics GP: "Return Code 10"

KB 864913: Changing the posting type on an account after you close the year in General Ledger for Microsoft Dynamics GP

KB 963086: E-mail notifications are not sent in Requisition Management in Business Portal for Microsoft Dynamics GP 2010 and Business Portal 10.0

KB 2395350: W4 contains special characters '???' in fields in Microsoft Business Portal HRM Self Service Suite using Microsoft Dynamics GP

KB 2533854: "Not privileged to run this report" message when emailing EFT Remittances in Payables Management for Microsoft Dynamics GP 2010

KB 945955: Guidelines to follow when you generate EFT files or EFT prenote files in Electronic Funds Transfer for Payables Management in Microsoft Dynamics GP

KB 2669725: Error message when you generate an EFT file for Payables Management in Microsoft Dynamics GP: "EXCEPTION_CLASS_SCRIPT_DIVIDE_BY_ZERO" Use SHIFT+ENTER to open the menu (new window).

Enjoy!
Lynn M.