Microsoft Dynamics GP Support Blog

by Microsoft Dynamics GP Support Team's

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  • Blog Post: Canadian Payroll Midyear Tax Update has released.

    The Canadian Payroll 2012 Midyear tax update has released for Microsoft Dynamics GP 10 and 2010. The changes in this update include Ontario and Nova Scotia. Once the update is installed the Last Tax Update field in the Payroll Control Setup – Canada window (Microsoft Dynamics GP menu >>...
  • Blog Post: Receivables Management Transction Unapply Tool in the Professional Services Tools Library is now available!

    If you answer yes to any of the following questions, we have a solution for you. You can now use the Receivables Management Transaction Unapply tool from the Professional Services Tools Library (PSTL) for free. 1. Do you ever have a cash receipt in Receivables Management (RM) history and you find...
  • Blog Post: U.S. Payroll 2012 Round 4 Tax Update has released.

    The U.S. Payroll 2012 Round 4 tax update has released for Microsoft Dynamics GP 10 and 2010. The state of Idaho came out with a quick change last week effective 1/1/2012, so this was turned around very quickly. The changes in this 2012 Round 4 tax update are Idaho and also a small correction to...
  • Blog Post: SQL Server Reporting Services 2012 with Microsoft Dynamics GP 2010

    With the Release of Microsoft SQL Server 2012, there are new considerations to be made when deploying SQL Server Reporting Services 2012 to use with Microsoft Dynamics GP 2010. Here are a couple of the main ones. Native Mode Deployment 1. If you’re going to deploy the Microsoft Dynamics...
  • Blog Post: You may receive an error in Business Portal Server Error in Application Operation is not valid due to the current state of the object

    You may receive the following error in Business Portal if you are on .Net version 4.0 in varying places if you have met maximum limits. Server Error in '/' Application Operation is not valid due to the current state of the object Stack Trace: System.web.httpvalueCollection.throwifMaxHttpCollectionKeysExceeded...
  • Blog Post: The payroll 941 form for 2012 has released!

    We have released the Payroll 941 form changes for 2012. There are no calculation changes, only form layout changes. If you do not print our actual form and line it up with a form in the printer, you should be fine by not installing this update. It will be up to you if you want to install it based on...
  • Blog Post: Error message when printing or emailing multiple Word Templates

    The support teams have recently seen several Word Template cases where users are getting the errors similar to the following: "The File POP Purchase Order Blank Form~16.docx cannot be opened because there are problems with the contents" “Word found unreadable content in "POP Purchase Order Blank...
  • Blog Post: Unhandled object exception error when you reconcile to General Ledger in a translated language

    We sometimes have issues between translated Microsoft Dynamics GP and what language of Microsoft Office Products you as a customer can use. In the past we have tried to fix some of these error message and make it easier to have multiple languages installed. Below is an example of a customer on a French...
  • Blog Post: Calculated Fields in Extender and the Builders

    Here are a few tips to keep in mind when using the Extender Calculated Fields. These can also apply to SmartList Builder, Excel Report Builder, and Navigation List Builder. 1. When trying to set a value to something that is in a drop down list, keep in mind that most likely the data is stored as a...
  • Blog Post: Server Error in Application in Project Time and Expense in Business Portal for Microsoft Dynamics GP

    You may receive the following error in the Project Accounting Timesheet or other pages in Business Portal for Microsoft Dynamics GP. Server Error in '/' Application Runtime Error -or- An unexpected error has occurred. Please contact your system administrator. When you view the error in Event Viewer you...
  • Blog Post: “ADO Field is Nothing” error message in Integration Manager

    The following information should help to assist with resolving the ADO error message that users encounter in Integration Manager. First, review the following KB to see if any of the cause and resolutions apply. KB 954632, “Error message when you run an integration or when you preview the...
  • Blog Post: Backordered kits and components on sales invoices

    You may have noticed a recent change to the way kits and components are handled when you transfer a backordered kit item from an order to an invoice. Prior to Microsoft Dynamics GP 10 SP4 and GP2010, when you marked the "Allow all Back Ordered Items to Print on Invoice" and you transferred an order to...
  • Blog Post: Where is the hot spot come March you ask? ... Convergence 2012 without a doubt!

    This year Convergence is in Texas from March 18-21, 2012, how fun is that? I will be attending and hope to see you there too! Hear from General Colin Powell (Ret), that will be cool, along with Kevin Turner, COO of Microsoft and Kirill Tatarinov, President Microsoft Business Solutions. Not to mention...
  • Blog Post: Get Connected with Connect in Microsoft Dynamics GP 2010!

    Did you know that you can get connected to the latest information from right within Microsoft Dynamics GP 2010? Check out the Connect area of the home page!! The Connect area displays a series of slides that allow you to view the most up-to-date information pertaining to the areas of Microsoft Dynamics...
  • Blog Post: Check Out the New Performance White Paper for Microsoft Dynamics GP 2010!

    Check out the new white paper titled "Optimizing and Maintaining Performance for Microsoft Dynamics GP 2010"! Review the recommendations to ensure your system is running at peak performance! The purpose of this white paper is to complement, rather than replace, existing resources that are specific...
  • Blog Post: Reports and Forms Updates with Service Packs, Hotfixes, and Compliance Updates

    As many of you already know, it is payroll year end update time. In addition to everything else that goes along with this, I want to remind you that it IS necessary to upgrade the modified forms and reports for the Microsoft Dynamics GP Product following the database update process. Please review the...
  • Blog Post: Microsoft Dynamics GP Year End Release 2011 - General Ledger Year End Close

    Hello Microsoft Dynamics GP Community! It is now the time of year where nobody understands just where the time has gone. It is also the time of year your phone may be buzzing a bit more than usual due to the Year End Closing (YEC) processes being performed by a great number of our GP Partners and...
  • Blog Post: Microsoft Dynamics GP Year End Release 2011 – Analytical Accounting Year End Close

    Closing the GL year when using Analytical Accounting (AA) is seamless. This blog should give you an idea of what should happen when closing GL with Analytical Accounting. Analytical Accounting is integrated with the GL closing process. What this means is when you close your GL year, the AA data...
  • Blog Post: Microsoft Dynamics GP Year End Release 2011 – Fixed Assets Year End Close

    Let’s get ready to close the Fixed Assets year! This blog should give you an idea of what the process does, and when you should complete it. Good luck! When you close the year in Fixed Assets, you have to do it for each book you have setup. All books must be closed before you process depreciation...
  • Blog Post: Helpful Hints for Logos in Word Templates for Dynamics GP 2010

    My experience with Word Templates and logos has brought me to the conclusion that the process to add good quality Logos is not Black and White. I have worked with many logs over the past months and would like to offer some tips that I have found useful. First, is the image appears grainy or fuzzy...
  • Blog Post: Extended Support on Dynamics Service Packs

    Longer Support Timelines for Key Microsoft Dynamics® Service Packs In response to customer feedback and as part of Microsoft’s continuous efforts to provide world-class support for its products, the company is updating the Microsoft Support Lifecycle policy for service packs for key Microsoft Dynamics...
  • Blog Post: Dynamics Statement of Direction

    We all know how competitive it is out there when trying to sell Dynamics CRM and ERP. One of our competitive advantages is publishing a "Statement of Direction" on each of our produts. I believe we are the only CRM & ERP developer that does this and it provides a great tool to discuss with your prospects...
  • Blog Post: Dynamics Solution Sales Guides Available for Partners

    Dear Partners, If you are not aware we recently released new Solution Sales Guides. You’ll find the 8 industry sales guides/discovery questionnaires within their applicable industry campaign pages: Automotive Suppliers, Banking, Chemical Manufacturing, Industrial Distribution, Industrial Equipment...
  • Blog Post: Business Ready Flexible Pay for Microsoft Dynamics (US Only)

    Microsoft is pleased to introduce Business Ready Flexible Pay for Microsoft Dynamics. This offering reduces your customer’s upfront investment through predictable and affordable annual payments which can help optimize their cash flow and improve IT budget management. Microsoft is listening to customers...
  • Blog Post: Solution Provider Agreement and Discount Schedules

    The Microsoft Solution Provider Agreement (SPA) grants partners the right to place orders with Microsoft Regional Operations Centers for Microsoft Business Solutions ERP and CRM software licenses and related services. Ordering is contingent on having met SPA authorization requirements, which include...
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