Peter A. Jensen
I have been with Microsoft since 2002, but I have been with Dynamics even longer, starting out with a Dynamics NAV partner in 1992. I currently lead the Partner Programs team in the US Dynamics organization and look forward to keeping in touch with the US Dynamics Partner Community on this blog.
Pathway to Profitability with Microsoft Dynamics CRM Online
As one of the leading Office 365 partners Microsoft would like to invite you to our Dynamics CRMOL in-person trainings. This course is designed to prepare existing Microsoft Office 365 Partners to sell and implement Microsoft Dynamics CRM Online in Open. The instructor will provide an overview of CRMOL and how to apply this solution to develop and differentiate your practice in the marketplace, and you have hands-on lab to learn to demo Office 365 & CRM together. The availability of CRMOL in Open enables partners who sell Microsoft Cloud-based services (e.g. Office 365 and Windows Azure) to small and mid-size organizations to win additional cloud service business.
“Sales Basic” first half of the day
“MEC (Microsoft Experience Center) hands-on training lab, second half of the day
The main goal of these training courses is to prepare existing Microsoft O365 Partners to start selling and implementing Dynamics CRM OL in Open.
Upon completion of the training you will:
Understand the value proposition of adding CRMOL in Open to your MS solutions and effectively communicate this to customers
Understand key functionality and user scenarios
How to attach CRMOL to an existing O365 deal and understand the CRMOL in Open licensing model.
Understand what it takes to sell and implement a primary business solution.
Understand the importance of the right market focus, positioning and marketing
Demo Office 365 + CRM OL solutions from the MEC (Microsoft Experience Center) hand-on lab training
The training courses will be primarily focused on O365 Partners (Resellers), sales/tele-sales/pre-sales and marketing roles.
Limited availability – Register Today!
Downers Grove, IL | May 19 Irvine, CA | May 21 (waitlist only) Dallas, TX (Irving) | May 27
Tech Series: Dynamics CRM Online – Ready to Implement
If you are working toward having the skills to deploy Microsoft Dynamics CRM Online, attend this 2-Day Instructor-Led course to learn all the skills you need to get certified in Customization & Configuration, and Deployment of Microsoft Dynamics CRM Online.
You will attend a 2-Day training course led by Gus Gonzalez, a world-class Microsoft Certified Trainer and 3-time Microsoft MVP with 200+ Microsoft Dynamics CRM Online deployments on small, mid-size, and Enterprise organizations spanning many industries.
Gus has deployed Microsoft Dynamics CRM Online on organizations in the Manufacturing, Professional Services, Professional Development, Banking, and Logistics/Transportation industries, as well as several Non-Profit organizations.
This session will be filled with tons of real-word examples and stories, as well as instructor-led content, labs, group discussions, and homework.
June 2-3 | Redmond, WA
Deliver a Winning CRM Online 2015 Update 1 Demo
Come to this session to learn about what demo capabilities are available to you including updates to Demo Builder. In the session, you will learn how to leverage demo assets to deliver winning Dynamics CRM Online 2015 Update 1 demonstrations. What to expect:
Infopedia Web Conferences are online events for Partners and Microsoft employees using Microsoft’s Lync platform.
Connect with Microsoft and other partners; listen to Microsoft subject matter experts as they discuss their areas of expertise related to Microsoft’s sales and competitive strategy. Learn more about Microsoft’s products (including insight into products on the launch horizon); positioning of business value to customers; sharing wins from the field and how the account team won; world class selling skills and best practice; and leveraging Microsoft resources to maximize your productivity. Web Conferences for partners caters to all depths of knowledge.
Watch On Demand
Microsoft Dynamics CRM Online 2015 Update 1: Winning the VP of Customer Service
Parature, from Microsoft: Parature Opportunity for Partners
Parature: General Product Overview
Customer Service in Dynamics CRM Online
Parature: Path to Go Live
Parature: Setup Module
Parature: Chat Module
Parature: Product Module
Parature: Single Sign-On
Parature: Survey Module and Feedback
Parature, from Microsoft: Contact Management
Parature, from Microsoft: Content Management
Parature, from Microsoft: Ticket Management
Parature, from Microsoft: CRM Integration
Parature, from Microsoft: Customer Care Demo
Parature, from Microsoft: Developer Resources
Parature, from Microsoft: Knowledgebase & Download Self-Service
Parature, from Microsoft: Multi-Channel
Parature, from Microsoft: Parature Chat
Parature, from Microsoft: Parature Social Monitor
Parature, from Microsoft: Service Desk & Portal Overview
Parature, from Microsoft: Setup Module
Parature, from Microsoft: Ticket Module
Customer Service Enhancements
Parature: Portal Management and Customization
Microsoft Dynamics AX Fast TrAX Training Calendar:
Microsoft Dynamics AX: Fast TrAX Developer 2.0
May 27 – June 5 | Fargo, ND | Cost: $2250 (Was $4500)
Microsoft Dynamics AX: Fast TrAX Express Training
June 15-26 | Fargo, ND | $2500 (Two weeks)
June 22-26 | Fargo, ND | $1500 (One week – Financials Only)
June 22-26 | Fargo, ND | $1500 (One week – Supply Chain Only)
Microsoft Dynamics AX Fast TrAX Summer Institute
July 13 – August 7 | Fargo, ND | $5500
Don’t miss your opportunity to learn more about Microsoft Dynamics at WPC 2015WPC 2015 is where leaders and visionaries of the IT industry gather to spur innovation and grow to new heights. It’s where we accelerate our partnership and anticipate future opportunity in the face of industry-wide change. Join other partners and Microsoft Dynamics July 12-16 in Orlando, FL.
Dynamics partners will gain incredible value and knowledge from the wealth ofinformation available at WPC 2015. Beyond the hundreds of sessions offered—alldesigned to inspire and help propel your business forward—the Dynamics team isdriven to provide sessions and content that help to position you as both aleader and a visionary in the marketplace. You’ll find our roster of Dynamics-centricsessions centered around:
Questions around Microsoft Dynamics atWPC? Contact the MBS Events Inbox.Register today and we will see you in Orlando!
SAVE THE DATE!! Microsoft Dynamics US FY16 Kick Off | August 19-21 | Nashville, TN (Registration site coming soon)
SAVE THE DATE!! Microsoft Dynamics US Industry Summit 2016 | February 29 – March 2, 2016 | Southern CA
I am excited to announce the availability of the new and improved Microsoft Dynamics® CRM 2015 Virtual Foundations course. We have completely revamped this course with new CRM 2015 content, and are leveraging the new Dynamics Learning Portal. This allows us to bring it down to one night/week of Instructor Training, and brings the cost down from $3995 to $1750, a 44% savings, while still fully preparing consultants on CRM 2015 and certification exams.
Join us to ramp up on the new features and functionality of Microsoft Dynamics CRM 2015. This virtual instructor-led course will focuses on both product knowledge and certification as key objectives. Access to the Dynamics Learning Portal is required, learn more here.
This course will prepare you for the following exams:
As part of this course you will be provided three exam vouchers – a $450 value!
Course will consist of self-directed weekly learning with corresponding weekly instructor-led 3.5 hour sessions; 4/23/15 through 6/4/2015 with class hours of 6:30pm – 10:00pm CST.
Thursday night conflict? Sessions will be recorded and sent out to attendees on the Friday following the Virtual Session. Get certified on YOUR schedule!
Take Advantage of Exam Offer
Build your product knowledge and capabilities by earning the certifications and accreditations that help you and your company stand out.
By purchasing a Microsoft competency exam pack, this will provide exam vouchers to individuals within your organization to prepare them for their Microsoft Certification exams and to achieve your organization's SPA, CSA and competency requirements. http://www.microsoft.com/learning/mpn/
As we are approaching another half year end, it is critical your organization is monitoring the SPA and CSA performance in PartnerSource Business Center (PSBC). To view what your current discounts are go to PSBC > Partner Discounts & Fees. Then go to PSBC – Sales Summary and review your license revenue as well as customer adds to make sure you can maintain or current discount or look to increase it before the end of May. As a reminder, if your discount goes up, you have that discount for the remaining of the Current half year plus the next half year.
After the success of the pilot launched in January, the US Dynamics Partner team has joined forces with Microsoft Dynamics Academic Alliance (DynAA) to train students and recent graduates on Microsoft Dynamics CRM 2015, educate them on the exciting opportunities in a Dynamics career, and connect our Partners with this pool of quality candidates who are new to the CRM channel.
This Microsoft Dynamics CRM Career Connect Bootcamp is comprised of:
We are inviting our CRM Partners, to join us, and very cost -effectively use the job fair to recruit young talent!
June 1 – 5
June 15 – 19
June 8 OR 19
Please contact Jhelsi Gulmon to indicate your participation interest, with the following information: location you are interested in attending, an estimate of the number of positions you would look to hire from the program. Please note that space is limited.
Microsoft Dynamics CRM Online Spring '15 will help companies deliver differentiated and compelling customer experiences. Therefore, the United States Dynamics team is pleased to announce a special offer that is available to help your customers save money and get started fast if they choose to move forward with Microsoft Dynamics CRM Online for their business.
Starting April 1, 2015 through May 29, 2015, Microsoft will send qualified US-based customers purchasing between 30 and 250 licenses of Microsoft Dynamics CRM Online eligible SKUs a rebate of USD $200 cash for each license purchased. The offer allows US-based customers who make a qualifying license purchase to earn a rebate. Your customer can use the rebate any way they like. For example, they can use it to accelerate their implementation of Microsoft Dynamics CRM Online with your partner services. Customers must commit to a one (1) year Microsoft Dynamics CRM Online subscription license contract for each Microsoft Dynamics CRM Online subscription license acquired under this offer.
Your Call To Actions
- The customer facing web page with full terms and conditions can found here. A Partner FAQ is posted with this article as well.
- This offer is available to new and existing Microsoft Dynamics CRM Online customers that purchase new Microsoft Dynamics CRM Online licenses.
- This offer cannot be combined with any other offer except for the Sales Productivity Solution Promotion, the Customer Engagement 360 Promotion, and the Connected Customers Promotion, provided that customers meet the requirements of both offers.
- Microsoft provides this material for partners' convenience and informational purposes only. You may not change any of the claims made about Microsoft devices and services and must follow all Microsoft trademark guidelines. Consult with your own attorney to ensure you follow all applicable laws, including any anti-spam laws.
Please direct questions around the offer claims process to AXCRMRebate@microsoft.com. We are confident the Microsoft Dynamics CRM Online “Cloud NOW!” Adoption Rebate will help you close out the quarter strong!
Microsoft Dynamics AX Fast TrAX Functional Training
Microsoft Dynamics AX: Fast TrAX Functional + Industry Training
Microsoft Dynamics AX: Fast TrAX Express Training
Microsoft Dynamics AX Fast TrAX Developer Training