Peter A. Jensen
I have been with Microsoft since 2002, but I have been with Dynamics even longer, starting out with a Dynamics NAV partner in 1992. I currently lead the Partner Programs team in the US Dynamics organization and look forward to keeping in touch with the US Dynamics Partner Community on this blog.
Quick links to On-Demand Microsoft Dynamics CRM 2013 Readiness Offerings:
Microsoft Dynamics CRM Customer Service: Getting Ready to Sell Microsoft Dynamics CRM Customer Service: Unified Service Desk Microsoft Dynamics CRM Customer Service: Parature Overview Microsoft Dynamics Customer Service: Case Management for Email & Social Channels Microsoft Dynamics Customer Service: Entitlements & Service Level Agreements (SLA) Microsoft Dynamics Customer Service: Overview Part 1 Microsoft Dynamics Customer Service: Overview Part 2 Microsoft Dynamics Marketing: Getting Ready to Sell Microsoft Dynamics Marketing: Smarter Insights Microsoft Dynamics Marketing Deep Dive: An Open Marketing Platform Microsoft Dynamics Marketing Deep Dive: How to Position & Sell
Marketing Deep Dive: Nurture Marketing – On Demand
Marketing Deep Dive: Nurture Marketing is the first of three recorded web seminars with subject matter experts on marketing topics your peers have voted as high importance to dig into.
Nurture marketing is essential to a successful marketing strategy, however there are many elements – have you plugged into marketing journey at the right point? Marketing execution is not one size fits all and the attraction of new marketing trends can be a distraction and disrupt your results if your infrastructure is not in place to support a continuous marketing rhythm.
Watch On Demand
New Date! Microsoft Dynamics AX Integrated Marketing & Sales Workshop
May 8-9 | Chicago, IL (Downers Grove office)
The two day Integrated Marketing & Sales (IMS) Workshop is an immersive experience in building a marketing and sales approach for reaching and engaging customers in the Microsoft Dynamics AX markets. Attendees will gain a deeper understanding of the buying psychology motivating today’s prospective buyers, and how—by offering high-value prospective customer experiences and aligned sales engagement—they can accelerate sales results. To gain maximum impact, partners are asked to send resources from both their marketing and sales teams to the workshop – including individuals from both leadership and execution roles. During the course of the workshop these teams will work both in tandem and in individual functional tracks to build out a library of strategic marketing and sales assets (tools) customized to your business which can be immediately leveraged by your teams when they return to the office.
Microsoft Dynamics AX L300 Advanced Training
The Microsoft Dynamics AX L300 Advanced Training is the 3rd step in providing attendees with understanding the complexities of customer needs and go above and beyond the feature/functionality while learning to apply best practices to complex customer scenarios leading to a successful customer implementation within their industry. These workshops are targeted to the Application Consultant, Developer, Pre-Sales Consultant and Solution Architect roles.
*If interested please, “Express Interest” by providing your Name, Company, Contact Info, Training Course of Interest and Number of Attendees to follow up.
The Dynamics Partner Guide to Get IN Office 365 is a now available! This document has great information on “Why Office 365 in Microsoft Dynamics SMB?” including training and other partner benefits!
Dynamics Partner Guide to Get IN Office 365 and other Microsoft Dynamics GP resources
Dynamics Partner Guide to Get IN Office 365 and other Microsoft Dynamics NAV resources
Microsoft Dynamics AX Fast TrAX Summer Institute
7/14 – 8/8 | Fargo, ND
Microsoft Dynamics AX Fast TrAX Summer Institute is focused on young professionals brought into our partners’ organizations. The program not only takes successful attributes from the standard Fast TrAX program but augments with an introduction to ERP, accounting and distribution definitions & principles, scenario based case study and Consulting 101. We are making some great changes to our approach this year coupling on demand and distance learning as a precursor to the In Person Learning (IPL) that takes place. In addition, we are focusing the IPL on hands on case studies and small group projects to really drive the learning experience and collaboration with peers forward.
It’s all coming in the Microsoft Dynamics CRM “Spring Wave” releases. Please join Fred Studer, Microsoft Dynamics General Manager of CRM Product Marketing, as he and his team present an overview of these upcoming releases and show how your customers can create amazing customer experiences with Microsoft Dynamics CRM.
This three-hour online event will include market positioning plus overviews and demos of the next big movement in Dynamics CRM: brand new out-of-the-box solutions that integrate social listening, marketing and customer care applications with the power of CRM. The session will also cover pricing and licensing for the new releases.
Incorporating both recorded content and live chat-based Q&A with Microsoft Subject Matter Experts, the Dynamics CRM Spring Wave Readiness Blitz will be offered at two different times to offer attendance options convenient for your schedule. Microsoft Dynamics partners and Microsoft field are both invited to participate, and we encourage field and partners to watch the events together (send us photos of your viewing party!).
Don’t miss this opportunity to learn more about the Microsoft Dynamics CRM “Spring Wave” release.
Microsoft Dynamics CRM Spring Wave Readiness Blitz
For further information please contact the Dynamics Readiness team on firstname.lastname@example.org.
We are looking forward to meeting you online!
Microsoft Dynamics ERP SMB Integrated Marketing & Sales Workshop
4/8-4/10 | Chicago, IL (Downers Grove office)
This 2.5 day workshop is an immersive experience in building a marketing and sales approach for reaching and engaging customers in SMB markets. Attendees will gain a deeper understanding of the buying psychology motivating today’s prospective buyers, and how—by offering high-value prospective customer experiences and aligned sales engagement—they can accelerate sales results. To gain maximum impact, partners are asked to send resources from both their marketing and sales teams to the workshop – including individuals from both leadership and execution roles. During the course of the workshop, these teams will work both in tandem and in individual functional tracks to build out a library of strategic marketing and sales assets (tools) customized to your business which can be immediately leveraged by your teams when they return to the office.
NOTE: This is a required course for partners in the R2R programs.
New! Demo2Win and Discovery Workshop for Microsoft Dynamics Partners
4/9 & 4/10 | Chicago, IL (Downers Grove office)
As recommended curriculum for the Sales & Presales Accreditation exams in the Microsoft Partner Network, these two courses offer a systematic approach in building sales and presales competency. If you have ERP or CRM consultants who need to pass the sales or presales accreditation exams, make sure they are aware of these newly added classes!
Demo2Win Workshop Registration Link and Agenda
Discovery2Win Workshop Registration Link and Agenda
*Separate registration for each class
Managing a Content Strategy: The Butterfly Solution for Microsoft Dynamics Partners – On Demand
Every successful marketing program starts with a content strategy that answers the most common questions and problems experienced by your customers. According to a recent survey by the Content Marketing Institute and MarketingProfs, 93% of B2B marketers are active with content marketing. Butterfly Publisher is an intuitive content marketing platform that lets you easily share your content, curate content from experts in your customer’s industries and get original content from Microsoft in one place – with one subscription. In this webinar, we’ll provide a demo of Butterfly Publisher and share powerful features including: the Microsoft library, the content dashboard, newsletters and social media management, and content syndication through Microsoft.
Microsoft Dynamics AX Enterprise Academy: Fast TrAX
Upcoming Classes for FY14 calendar
These courses provide an end to end training program to focus not only on helping new individuals prepare for certification and providing them an opportunity to learn from Certified Trainers with real world experience, Microsoft Support Organization and insights from R&D!
Microsoft Dynamics AX: Enterprise Academy Level 200 Industry Foundational Trainings for FY14
Step 2 in your Microsoft Dynamics AX ramp up this training provides attendees with a deeper understanding of the following industries: Manufacturing, Public Sector, Retail and Services. Attendees learn key features and processes necessary to provide your industry focused customers with a robust experience that is specific to their needs. This training is meant to be a successor to Microsoft Dynamics AX Enterprise Academy/Fast TrAX Foundational attended class or the equivalent real world experience.
Public Sector Training: