Peter A. Jensen
I have been with Microsoft since 2002, but I have been with Dynamics even longer, starting out with a Dynamics NAV partner in 1992. I currently lead the Partner Programs team in the US Dynamics organization and look forward to keeping in touch with the US Dynamics Partner Community on this blog.
Microsoft Dynamics CRM Online Foundations Training
October 19 - 23 | Dallas, TX
December 7 – 11 | Charlotte, NC
CRM Foundations is a functional training program for individuals who are new to Dynamics CRM Online. This 5-day intensive training merges product and business process knowledge based on the core fundamentals of the Microsoft Dynamics CRM Online solution. Attendees will gain hands-on experience in a real CRM encironment through labs, discussions and certification content that will help build a successful start in CRM consulting practices.
Register Dallas, TX
Register Charlotte, NC
Integration for Microsoft Dynamics CRM
August 31 – September 8, 2015 | Online
Training Time: Monday – Thursday Only
Microsoft Dynamics CRM is seldom a stand-alone system at a customer site and needs to be integrated with other Microsoft stack products as well as third party or customer legacy systems. Microsoft Dynamics offers many paths to integration. From its data feed to the Dynamics Connector, CRM offers us many opportunities to enhance the users’ experiences and improve the functionality beyond a standard CRM implementation. In this course you will gain hands on experience of these integrations.
Register 7:00am – 10:00am PST
Register 7:00pm – 10:00pm PST
CRM Accelerate for Dynamics CRM Installation Exam
August 31 – September 16, 2015 | Online
Training Time: Monday and Wednesday
Register 8:30am – 10:00am PDT
October 5 -21, 2015 | Online
Register 5:30pm – 7:00pm PDT
November 3 – 19, 2015 | Online
CRM Installation Course
CRM Online Deployment Exams
Register 5:30pm – 7:00pm PST
October 5 – 21, 2015 | Online
November 3 -19, 2015 | Online
Training Time: Tuesday and Thursday
This course will assist in partners achieving the MB2-706: Microsoft Dynamics CRM Online Deployment Exam for certifications. This course is focused on installation of Microsoft Dynamics CRM and related components including how-to, best practices and scenarios in the following areas:
CRM Online Deployment Course
CRM Accelerate for Dynamics CRM Application Exam
September 1 -16, 2015 | Online
October 6 – 22, 2015 | Online
Training Time: Tuesday and Thursday
Register 5:30pm – 7:00pm
November 2 -18, 2015
Register 8:30am – 10:00am
This course is designed for CRM partners in the roles of sales, marketing or consulting working toward certification. Partners will attend this program over a span of three weeks to assist in achieving the MB2-704: Microsoft Dynamics CRM Application Exam.
Microsoft Dynamics CRM Online Foundational Training
September 21 – 25, 2015 | Chicago, IL
November 9 – 13, 2015 | Charlotte, NC
CRM Foundations is a functional training program for individuals who are new to Dynamics CRM Online. This 5-day intensive training merges product and business process knowledge based on the core fundamentals of the Microsoft Dynamics CRM Online solution. The content of this course prepares graduates for the following 2015 exams:
- MB2-707 Microsoft Dynamics CRM Customization and Configuration
- MB2-704 Microsoft Dynamics CRM Application
Timing and Registration
Advanced Presales Workshop for Microsoft Dynamics AX 2012 R3
September 9 -11, 2015 | Online
Virtual Sessions: September 28-October 29; In-person - Microsoft Chicago, IL office: November 3-5
This 3-day workshop is designed to equip the presales consultant with;
Register 7:30am – 6:00pm CST
Advanced Solution Architect Workshop for Microsoft Dynamics AX 2012 R3
October 12 – 14, 2015
Training Time: Training Time: Day 1: 8:00am – 6:45pm, Day 2: 8:30am – 7:15pm, Day 3: 8:30am – 4:30pm
This three-day instructor-led workshop is designed for solution architects working for partners that are engaged in large, complex or multi location projects where systems integration is a key requirement. The participants of this workshop are expected to have experience in projects where they have driven the definition of business, technical and architectural requirements, and where they are accountable for validating the solution.
Before your registration can be confirmed you will need to complete the course pre-event survey to clarify that you are qualified to attend this course. To participate in this course you MUST have access to the DLP and have verified your access.
Microsoft Dynamics AX: Industry Foundation Trainings
October 26 – 30 | Fargo, ND
November 2 – 6 | Fargo, ND
Step 2 in your Microsoft Dynamics AX ramp up is this training that provides attendees with a deeper understanding of the Manufacturing and Retail industries. Attendees learn key features and processes necessary to provide your industry focused customers with a robust experience that is specific to their needs. These workshops will target the application consultant, developer, pre-sales consultant and solution architect roles within the specialization industry.
AX Accelerate for Microsoft Dynamics
September 28 – November 5, 2015 | Online
AX Accelerate is a cross-training functional program for individuals who have experience with Enterprise Resource Planning systems, but are new to Dynamics AX. This intensive hybrid training utilizes a mix of training activities, including virtual classes and self-paced time, and merges product and business process based on the core fundamentals of the Microsoft Dynamics AX solution for both Financials and Supply Chain. Attendees will gain hands-on experience through case studies, labs, discussions and certification content that will help build a successful start in AX consulting practices WW. The course kicks-off with a 1 hour prep session and is followed by 9 days of 3-hour virtual sessions and then finishes with a 3-day in-person workshop where individuals will form teams and implement the case study in a real AX environment.
It is required that the students attend ALL session and NO substitutes will be allowed after the course has started.
AX Accelerate for Microsoft Dynamics
September 28 – November 5, 2015
AX Accelerate is a cross-training functional program for individuals who have experience with Enterprise Resource Planning systems, but are new to Dynamics AX. This intensive hybrid training utilizes a mix of training activities, including virtual classes and self-paced time. It merges product and business process based on the core fundamentals of the Microsoft Dynamics AX solution for both Financials and Supply Chain. Attendees will gain hands-on experience through case studies, labs, discussions and certification content that will help build a successful start in AX consulting practices. The course kicks-off with a 1 hour prep session and is followed by 9 days of 3-hour virtual sessions and then finishes with a 3-day in-person workshop where individuals will form teams and implement the case study in a real AX environment.
Pathway to Profitability with Microsoft Dynamics CRM Online
As one of the leading Office 365 partners Microsoft would like to invite you to our Dynamics CRMOL in-person trainings. This course is designed to prepare existing Microsoft Office 365 Partners to sell and implement Microsoft Dynamics CRM Online in Open. The instructor will provide an overview of CRMOL and how to apply this solution to develop and differentiate your practice in the marketplace, and you have hands-on lab to learn to demo Office 365 & CRM together. The availability of CRMOL in Open enables partners who sell Microsoft Cloud-based services (e.g. Office 365 and Windows Azure) to small and mid-size organizations to win additional cloud service business.
“Sales Basic” first half of the day
“MEC (Microsoft Experience Center) hands-on training lab, second half of the day
The main goal of these training courses is to prepare existing Microsoft O365 Partners to start selling and implementing Dynamics CRM OL in Open.
Upon completion of the training you will:
Understand the value proposition of adding CRMOL in Open to your MS solutions and effectively communicate this to customers
Understand key functionality and user scenarios
How to attach CRMOL to an existing O365 deal and understand the CRMOL in Open licensing model.
Understand what it takes to sell and implement a primary business solution.
Understand the importance of the right market focus, positioning and marketing
Demo Office 365 + CRM OL solutions from the MEC (Microsoft Experience Center) hand-on lab training
The training courses will be primarily focused on O365 Partners (Resellers), sales/tele-sales/pre-sales and marketing roles.
Limited availability – Register Today!
Downers Grove, IL | May 19 Irvine, CA | May 21 (waitlist only) Dallas, TX (Irving) | May 27
Tech Series: Dynamics CRM Online – Ready to Implement
If you are working toward having the skills to deploy Microsoft Dynamics CRM Online, attend this 2-Day Instructor-Led course to learn all the skills you need to get certified in Customization & Configuration, and Deployment of Microsoft Dynamics CRM Online.
You will attend a 2-Day training course led by Gus Gonzalez, a world-class Microsoft Certified Trainer and 3-time Microsoft MVP with 200+ Microsoft Dynamics CRM Online deployments on small, mid-size, and Enterprise organizations spanning many industries.
Gus has deployed Microsoft Dynamics CRM Online on organizations in the Manufacturing, Professional Services, Professional Development, Banking, and Logistics/Transportation industries, as well as several Non-Profit organizations.
This session will be filled with tons of real-word examples and stories, as well as instructor-led content, labs, group discussions, and homework.
June 2-3 | Redmond, WA
Deliver a Winning CRM Online 2015 Update 1 Demo
Come to this session to learn about what demo capabilities are available to you including updates to Demo Builder. In the session, you will learn how to leverage demo assets to deliver winning Dynamics CRM Online 2015 Update 1 demonstrations. What to expect:
Infopedia Web Conferences are online events for Partners and Microsoft employees using Microsoft’s Lync platform.
Connect with Microsoft and other partners; listen to Microsoft subject matter experts as they discuss their areas of expertise related to Microsoft’s sales and competitive strategy. Learn more about Microsoft’s products (including insight into products on the launch horizon); positioning of business value to customers; sharing wins from the field and how the account team won; world class selling skills and best practice; and leveraging Microsoft resources to maximize your productivity. Web Conferences for partners caters to all depths of knowledge.
Watch On Demand
Microsoft Dynamics CRM Online 2015 Update 1: Winning the VP of Customer Service
Parature, from Microsoft: Parature Opportunity for Partners
Parature: General Product Overview
Customer Service in Dynamics CRM Online
Parature: Path to Go Live
Parature: Setup Module
Parature: Chat Module
Parature: Product Module
Parature: Single Sign-On
Parature: Survey Module and Feedback
Parature, from Microsoft: Contact Management
Parature, from Microsoft: Content Management
Parature, from Microsoft: Ticket Management
Parature, from Microsoft: CRM Integration
Parature, from Microsoft: Customer Care Demo
Parature, from Microsoft: Developer Resources
Parature, from Microsoft: Knowledgebase & Download Self-Service
Parature, from Microsoft: Multi-Channel
Parature, from Microsoft: Parature Chat
Parature, from Microsoft: Parature Social Monitor
Parature, from Microsoft: Service Desk & Portal Overview
Parature, from Microsoft: Setup Module
Parature, from Microsoft: Ticket Module
Customer Service Enhancements
Parature: Portal Management and Customization
Microsoft Dynamics AX Fast TrAX Training Calendar:
Microsoft Dynamics AX: Fast TrAX Developer 2.0
May 27 – June 5 | Fargo, ND | Cost: $2250 (Was $4500)
Microsoft Dynamics AX: Fast TrAX Express Training
June 15-26 | Fargo, ND | $2500 (Two weeks)
June 22-26 | Fargo, ND | $1500 (One week – Financials Only)
June 22-26 | Fargo, ND | $1500 (One week – Supply Chain Only)
Microsoft Dynamics AX Fast TrAX Summer Institute
July 13 – August 7 | Fargo, ND | $5500
Don’t miss your opportunity to learn more about Microsoft Dynamics at WPC 2015WPC 2015 is where leaders and visionaries of the IT industry gather to spur innovation and grow to new heights. It’s where we accelerate our partnership and anticipate future opportunity in the face of industry-wide change. Join other partners and Microsoft Dynamics July 12-16 in Orlando, FL.
Dynamics partners will gain incredible value and knowledge from the wealth ofinformation available at WPC 2015. Beyond the hundreds of sessions offered—alldesigned to inspire and help propel your business forward—the Dynamics team isdriven to provide sessions and content that help to position you as both aleader and a visionary in the marketplace. You’ll find our roster of Dynamics-centricsessions centered around:
Questions around Microsoft Dynamics atWPC? Contact the MBS Events Inbox.Register today and we will see you in Orlando!
SAVE THE DATE!! Microsoft Dynamics US FY16 Kick Off | August 19-21 | Nashville, TN (Registration site coming soon)
SAVE THE DATE!! Microsoft Dynamics US Industry Summit 2016 | February 29 – March 2, 2016 | Southern CA
I am excited to announce the availability of the new and improved Microsoft Dynamics® CRM 2015 Virtual Foundations course. We have completely revamped this course with new CRM 2015 content, and are leveraging the new Dynamics Learning Portal. This allows us to bring it down to one night/week of Instructor Training, and brings the cost down from $3995 to $1750, a 44% savings, while still fully preparing consultants on CRM 2015 and certification exams.
Join us to ramp up on the new features and functionality of Microsoft Dynamics CRM 2015. This virtual instructor-led course will focuses on both product knowledge and certification as key objectives. Access to the Dynamics Learning Portal is required, learn more here.
This course will prepare you for the following exams:
As part of this course you will be provided three exam vouchers – a $450 value!
Course will consist of self-directed weekly learning with corresponding weekly instructor-led 3.5 hour sessions; 4/23/15 through 6/4/2015 with class hours of 6:30pm – 10:00pm CST.
Thursday night conflict? Sessions will be recorded and sent out to attendees on the Friday following the Virtual Session. Get certified on YOUR schedule!