Kevin Machayya is a 14-year veteran of Microsoft and Great Plains Software. He has held various roles in technical support, customer service, and sales operations. For the last 10 years, Kevin has focused on the Microsoft Dynamics partner channel through partner account management, readiness, marketing, resourcing/staffing and development programs.
Connect with the Microsoft Dynamics Partner Community on:
Microsoft Dynamics partners are invited to review the next release of Microsoft Dynamics Sure Step! Reviews of the upcoming Sure Step beta will begin the week of October 5 and will run through the first week of November. What to expect as a beta tester:
To find information regarding how to sign up for the Sure Step beta, visit PartnerSource.
--Kevin
The Microsoft Dynamics Partner Community YouTube video channel provides quick tips and coaching for Microsoft partners to help them more effectively market, sell, and service. Our goal is to enable partners to successfully build their Microsoft Dynamics business and increase their profitability.
We expect to add new video content to the channel on a weekly basis. We'll also invite various "special guests" to provide insight into key Microsoft Dynamics partner programs, product launches and readiness activities.
We’re excited to deliver the next set of improvements to PartnerSource and CustomerSource. New functionality makes it easier for you to customize your web experience, freeing you up to spend more time supporting your customers and your business, and less time looking for information.
When you consider that there are over 400,000 documents across PartnerSource, CustomerSource, Knowledgebase and eLearning, staying on top of information that impacts your business or the role you have in your organization is imperative to you and to your customers. From hearing your concerns through technical support, at conferences like Worldwide Partner Conference and Convergence, it’s been clear that you want us to focus our efforts on improving the discoverability of information greatly. We started this with updating the PartnerSource and CustomerSource search engine in May, and we’re continuing it with functionality available in this release.
Customize your experience with My Page
My Page provides you with a custom dashboard of information that works precisely how you work. You can set up My Page quickly with the types information important to you, then check it each time you visit PartnerSource to see what news or content is available that impacts you and your business. To get started, you can choose My Page from the navigation at the top of the PartnerSource homepage. Take a few minutes and explore My Page – you can change it or customize it at any time – and set it up to begin working for you today.
Check out more important features by clicking here.
Some big news coming from the Microsoft Dynamics AX team earlier this week. I've included part of the press release below.
REDMOND, Wash. — Sept. 22, 2009 —
"With these acquisitions we are investing in building industry functionality directly into the Microsoft Dynamics AX application, while other ERP vendors are cutting corners or trying to reconcile multiple industry offerings as a result of acquiring several companies," said Crispin Read, general manager of Microsoft Dynamics ERP. "We are a safe haven for customers and partners who depend on us to drive continuous innovation in our products and lower the total cost of ownership."
The following acquired technology will be offered as part of Microsoft Dynamics AX, which will give partners the opportunity to drive deeper vertical solutions for customers in manufacturing, professional services and retail.
With these technology acquisitions Microsoft is providing core industry functionality embedded into Microsoft Dynamics ERP applications, allowing partners to focus on the last mile of innovation, which has been shown to have the greatest impact on a customer’s business. In fact, IDC research shows that Microsoft Dynamics ERP partners with vertical focus outperform those without in several key areas including higher overall customer growth, a higher proportion of revenue from new customers, larger deal sizes, and a trend toward higher operating profit margins.
Receive the latest in partner training information at your fingertips with the Microsoft Dynamics US Partner Training Hotsheet. Download, save, and/or print this Hotsheet for quick and easy access to the upcoming training schedule.
The PowerPoint includes:
View their full blog here.
The third day of The Partner Event 2009 brought some more excellent sessions from some very great presenters!
I attended 2 sessions in the morning and David Smith's (general manager, Microsoft Dynamics US partner team) afternoon keynote. Here are some of the highlights...
Overall, the event was well attended, and partners discovered new knowledge, new (and old) connections, and new energy as they focus on the Microsoft Dynamics solutions!
Relationships matter. That's one of the key themes coming out of the The Partner Event 2009. Whether they be online or traditional face-to-face meetings - establishing, building and keeping relationships can create winning results!
Here are of some of the cool tips and ideas I've gathered from this year's event.
Day 1 - Sunday, September 20, 2009
Jesse Byam from eTelligent Solutions provided some very entertaining segments as the event emcee, and several ISV's delivered both humorous and informative highlights of their solutions that integrate with Microsoft Dynamics. Finally, during the keynote, Bonnie Robertson from The Robertson Company shared her thoughts regarding how future success goes to those who adapt. I think this theme really dives into embacing techology, and how innovation can deliver stronger connections to your customers. Day 1 ended with a reception allowing everyone to catch up with old friends, and new associates.
Day 2 - Monday, September 21, 2009
I attended 4 workshops throughout the day, here's are some of the tips that I picked up...
As you can see I was draw to many of the hot topic social media sessions!
Day 2 wrapped up with more ISV demos plus an insightful "voice of the customer" keynote from Greg Lush from The Linc Group.
Evening events included a Social and Tour of the Microsoft Fargo Campus plus a Dinner & Party at The Partner Channel offices in fabulous downtown Fargo.
Difficult jobs are always easier with the right tools. With specialized support from Microsoft, you can reduce risk and cost for Microsoft Dynamics projects.
In North America, Advanced Product Support Services is now part of Technical Advisory Services. As a member of the Microsoft Partner Network who used Advanced Product Support Services, you will continue to receive all the services you are accustomed to. Technical Advisory Services provides you with a one-stop shop of packaged services for analysis, assessment, evaluation, and review of Microsoft Dynamics solutions and other Microsoft technologies. Technical Advisory Services can assist you with:
Best of all, these resources may be included as part of your Microsoft Partner Network benefits, so you can start using them today!
Discover the Power of Technical Advisory Services and Start Benefiting Today!Getting started with Technical Advisory Services is easy. Use your Microsoft Partner Network benefits to access the services and purchase additional hours when you need them. If you are enrolled in the Partner Advantage Plan or Partner Foundation Plan for Microsoft Dynamics, you will receive discounts that apply to Technical Advisory Services for Microsoft Dynamics solutions and other Microsoft technologies, such as Active Directory and Microsoft Exchange Server.Visit the Technical Advisory Services Web site to request service, start using your Microsoft Partner Network benefits, and take advantage of your Partner Service Plan discounts.
PS - On Monday and Tuesday I hope to provide some key tips live from The Partner Event conference taking place here in Fargo, ND.
Microsoft is excited to announce the "Government Contractor Offer for Microsoft Dynamics" - a Microsoft Dynamics promotion targeting small and medium sized government contractor businesses in the United States that wish to take advantage of the rich functionality offered by Microsoft Dynamics SL and Microsoft Dynamics NAV.
Microsoft offers government contractors intelligent solutions for every phase of project development - from account building, to proposal and Contract generation, to the details of project management. Microsoft Dynamics SL offers Comprehensive DCCA Compliant Financial Management Solutions. For a limited time, Microsoft is offering a discount of up to 20% for new customers in SIC codes 73xx, 87xx, and 89xx when they purchase Microsoft Dynamics SL or Microsoft Dynamics NAV Advanced Management ("AM") or Business Essential ("BE") edition user licenses.
Additional details, terms and conditions are provided here.