Demand for solutions built on the Microsoft Dynamics xRM platform is accelerating exponentially around the world. Customers and partners alike are harnessing the power of Microsoft Dynamics xRM to rapidly build relational line-of-business applications. In today’s economy, understanding the capabilities and value of Microsoft Dynamics xRM is critical to our success. So, we’re here to help

Attend this three day offering to understand the out of the box features and functionality of Microsoft Dynamics XRM. In this course, you will also:

  • Learn to apply CRM to varied, unique industry-specific business requirements
  • Customize CRM entities, relationships, security, forms, views, workflows, and scripts for different business sectors
  • Discuss dashboards, custom reports, views, and use Excel as a reporting tool including Pivot Tables
  • Learn how to extend the CRM platform with plug-ins, custom workflows, IFrames and integration with other internal and external applications (e.g. SharePoint and ISV products) to create solutions specific to common industries
  • Understand CRM Security and System Administration
  • Acquire a high-level understanding of CRM deployment architecture considerations including topology, relationship with Active Directory and Exchange Server, scalability, and failover

Schedule

  • January 12 - 14, 2010, in Atlanta, Georgia
  • February 9 - 11, 2010, in Chicago, Illinois
  • February 23 - 25, 2010, in Irvine, California

Click here to register.

--Kevin