Microsoft Dynamics Partner Community Blog

Microsoft Dynamics Partner Events, Information and Tips

April, 2010

  • Microsoft Dynamics Partner Community Blog

    Rapid Implementation Tools v2.0 for Microsoft Dynamics GP 10.0


    Andy Westby, Senior Technical Product Manager, from the Microsoft Dynamics GP team passed along this important release announcement regarding the update to the Rapid Implementation Tools for Microsoft Dynamics GP 10.0...

    Are you a Microsoft Dynamics GP partner searching for an easier way to migrate data from Peachtree by Sage OR Intuit QuickBooks into Microsoft Dynamics GP? Consider your search complete! The Microsoft Dynamics GP team is excited to announce the availability of the Rapid Implementation Tools v2.0 for Microsoft Dynamics GP.

    Focused on helping partners deliver high quality, repeatable implementations while reducing the time required for routine deployment tasks, version 2.0 extends the Rapid Migration Tool capabilities to Peachtree by Sage in addition to Intuit QuickBooks. When implementing a customer who is not migrating from QuickBooks or Peachtree, partners can leverage the Rapid Configuration Tool to quickly setup and configure the core modules of Microsoft Dynamics GP with an industry specific configuration template or one created directly from an existing Microsoft Dynamics GP company.

    This free Partner toolset can help reduce the implementation hours for routine implementation services such as data migration and system configuration, allowing partners to either focus their additional time and resources on acquiring more new customers or on delivering higher value-add services to new and existing customer implementations.

    To learn more about this exciting new release, including live demonstrations of the new Rapid tool functionality, set aside 45 minutes to view this on-demand partner readiness webinar or download the attached PowerPoint presentation! For more details on this release and to download the Rapid Implementation Tools 2.0 for Microsoft Dynamics GP, click here.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics NAV – Extend Your ERP Solution Offer


    Are you looking to close more sales of Microsoft Dynamics NAV as we wrap up the Microsoft fiscal year? If so, we’ve got a great new offer for you!

    New customers can receive up to a 100% discount on certain a-la-carte functionality granules when purchased with an Advanced Management (AM) Foundation Pack plus a minimum of 5 additional users.

    Microsoft is excited to announce the “EXTEND YOUR ERP SOLUTION” offer - a Microsoft Dynamics promotion for medium sized businesses that wish to take advantage of the rich functionality and low cost of ownership offered by Microsoft Dynamics NAV 2009 AM edition, and potentially a Certified for Microsoft Dynamics solution.  The promotion is comprised of up to a 100% discount on certain a-la-carte functionality granules when purchased with an Advanced Management (AM) Foundation Pack plus a minimum of 5 additional users.  This offer applies to new customers. 

    With this offer your customers can receive an ERP solution that is the:

    • Right solution to fit their industry requirements, tailored to their needs
    • Right price to fit within their budget

    The offer expires June 25, 2010.

    Visit PartnerSource for a complete offer FAQ as well as marketing and sales resources to help you close business!


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics CRM Named a Leader in Customer Service Contact Centers 2010 Magic Quadrant


    Microsoft Dynamics CRM continues to demonstrate its stronger presence as a go-to solution for prospects looking for a solid customer service application.

    REDMOND, Wash. — April 15, 2010 — Microsoft Corp. today announced that Microsoft Dynamics CRM has been positioned in the Leaders quadrant of the 2010 Magic Quadrant for CRM Customer Service Contact Centers. In this research report, Gartner Inc. looks primarily at the first layer: CRM business applications for customer service interactions.

    Microsoft today is also introducing the Customer Care Accelerator for Microsoft Dynamics CRM. The new accelerator helps customer care and contact center organizations provide a consistent customer service experience by combining data elements from disparate applications such as mainframes, databases or Web sites for display in a single user interface. The quick ease of access to information helps agents provide efficient service, which in turn helps improve overall customer satisfaction; and, as a corollary benefit can help to preserve or increase profit margins. The core business scenarios supported by the Customer Care Accelerator include the following:

    • Integrated desktop enables the aggregation of information from diverse business applications into an integrated agent desktop, providing users with a 360-degree view of customer interactions. Customer service representatives have fast access to business-critical information to serve customers quickly and efficiently, which helps increase satisfaction and loyalty.
    • Desktop automation workflows minimize human error and streamline business processes, eliminating the need for contact center agents to re-enter the same data in multiple applications and helping to ensure a consistent customer service experience.
    • Computer telephony integration (CTI) is simplified for supplying caller screen pop-up information to agents. CTI makes it possible for the telephony system to connect to the CRM business application and give agents detailed customer information to help them better serve their customer.
    • Activity reporting gives contact center managers the ability to quickly access agent desktop transaction reporting, identify process bottlenecks, streamline processes and automate routine tasks to improve overall call center efficiencies.

    Click here to view the complete press release on Microsoft News Center.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics GP Consultant Career Stream Training Program


    As the economy starts to turnaround, many of you are considering the thought of bringing on some new talent. We're excited to announce a new program to help you find new hires in a very cost effective way!

    Microsoft Dynamics GP 2010 is a world-class release for Microsoft – and its new functionality offers you a worldclass opportunity to connect with clients like never before.

    Microsoft wants to help you harness the opportunity this release offers to expand and grow your business. As part of our strategy to help you succeed, we want to drive new talent toward Microsoft partners who are looking to hire and train the best and the brightest recent college graduates to expand the Microsoft Dynamics ecosystem.

    Whether you’re currently recruiting for new hires or have already made job offers and have new hires at work, let us help you train and certify them through our partnerships with the Microsoft Dynamics Academic Alliance schools and the Microsoft Students to Business (S2B) team.

    The Microsoft Dynamics GP Consultant Career Stream Training Program ("Training Program") is open to (i) juniors and seniors currently enrolled in a higher education institution, (ii) 2009 college graduates or college students who will be graduating in 2010, or (iii) college new hire(s) at one of Microsoft’s partner organizations that are certified to resell Microsoft Dynamics GP solutions. Participants must reside and be a citizen in the United States and must be among the first 75 eligible students or new hires who sign up for the Training Program.

    Take Advantage of Free Training (Training from May - July 2010)

    The Training Program will start May 1, 2010 and end on July 2, 2010. Students who are eligible to participate in the Microsoft Dynamics Consultant Career Stream will need to complete the following training.

    • Step 1: Microsoft Dynamics eLearning Financial Series and the Installation & Configuration courses
    • Step 2: Evening remote based training reviews that are live instructor-led sessions
    • Step 3: Certification Exam Vouchers
    • Step 4: Microsoft Dynamics GP 2010 "What’s New" web seminar (in June)
    • Step 5: Microsoft Dynamics GP 2010 Upgrade web seminar (in June)

    Visit PartnerSource to understand how partners can participate, and to view complete Terms and Conditions.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics ERP FY10 Q4 Step-Up Global Partner Incentive Program


    In order to provide an incentive to all of our ERP partners to finish with a strong Q4, we are announcing a global program to incentivize partners based on their ability to close incremental new ERP business in the final quarter of the current fiscal year—the "Step-Up" Global Partner Incentive Program!

    Available to all partners worldwide, Step-Up will reward our ERP partners who add incremental customers above and beyond their Q4 FY 09 and Q4 FY08 customer adds.

    Program Details

    The key elements of the program are as follows:

    • Microsoft Dynamics will provide a 25% cash rebate to the partner on incremental Q4 customer adds vs. the larger number of customer adds in either FY 08 or FY 09
    • There is a $50,000 cap per partner (measured in constant dollar)
    • The partner must have added customers in Q4 FY09
    • The pay-out is determined by a formula which includes incremental customer adds, average selling price (ASP), and prior year customer adds
    • Cannot be combined with other offers-- however it has no effect on "to-customer" offers or campaigns
    • The offer is available to all partners

    Visit PartnerSource for complete qualification details and FAQ.


  • Microsoft Dynamics Partner Community Blog

    Matchmaker Incentive Extended through May 31, 2010


    Partner to partner connections are vital to many successful Microsoft Dynamics partners, resellers, and developers. One of the ways to expand these relationships is through the sharing of opportunities.

    We all know that the best leads come from referrals. Microsoft Matchmaker is a great tool your partners can use to leverage existing relationships with other partners and build pipeline through referrals.


    Any platform partner who submits a qualified Dynamics ERP or CRM opportunity into the Matchmaker tool through May 31st, 2010 will receive $250.

    Click here to visit the Matchmaker website.


  • Microsoft Dynamics Partner Community Blog

    Plan for Tomorrow with the New Statement of Direction for Microsoft Dynamics NAV


    Our product management teams have been very busy over the last few weeks delivering updated Statement of Directions for Microsoft Dynamics SL, and Microsoft Dynamics Retail Solutions. And now here’s some more great SOD news…

    The Statement of Direction for Microsoft Dynamics NAV is a key document that contains important information about Microsoft’s investment plans and product development roadmap for the next three releases.

    What’s Inside

    In this latest version, you’ll find a description of our overall aspirations and goals for the product as we continue to build on the new technology platform and breakthrough RoleTailored user experience introduced in Microsoft Dynamics NAV 2009. Other highlights include details about:

    • More compelling application functionality in Microsoft Dynamics NAV "7"
    • Microsoft Dynamics CRM integration in Microsoft Dynamics NAV "7"
    • How we will move to a RoleTailored development experience in Microsoft Dynamics NAV "8"
    • Support for Unicode, 64-bit service tier and more!

    Go to the SOD landing page on PartnerSource and download the document today!


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics GP 2010 Launch Update


    Time is flying by and the release of Microsoft Dynamics GP 2010 is right around the corner. In preparation for the launch, please see information below relating to marketing, readiness, and licensing.

    Partner Marketing – Get out in front of the official launch in May. Get ready to do prospect events after the official launch. For both, Microsoft is there for you to help your drive successful events.

    • Conduct a pre-launch "sneak peek" event around Microsoft Dynamics GP 2010 for prospects and existing customers. Simply have an event for at least 15 people and we will give you a Zune HD to give away. Do an event for more than 30 people, and we will give you a Convergence 2010 pass to give away. See details on PartnerSource on the Sales and Marketing homepage for Microsoft Dynamics GP 2010. This program ends on 4/16/2010, so do not delay.
    • Develop your own strategies for post general availability "Prospect Launch Events" (After May, 2010). For No Charge, you can get your prospect events posted on the Microsoft Dynamics GP 2010 launch portal. See details on PartnerSource on the Sales and Marketing homepage for Microsoft Dynamics GP 2010. The launch portal is now live and we are ready to get your event posted.
    • Review the Microsoft Dynamics GP 2010 PartnerSource homepage. You will find links to sales and marketing material, technical readiness and demos, and pricing and licensing updates.

    Partner Readiness – We are focused on making sure you are informed of what is coming in Microsoft Dynamics GP 2010 and that you are in a position to begin conversations with existing customer and prospects. As such, here are a few key events to view on-line.

    Licensing Update

    There is a lot of opportunity out there to talk to customers about the changes in licensing. And there is a great opportunity to help your existing customers take advantage of the exciting new functionality in the Microsoft Dynamics Client for Office. For more information, see the links below:

    • Readiness: New licensing overview webcast recording
    • Readiness: Selling the Value of the New Dynamics Client for Office to new and existing customers.
    • Readiness: FAQ document
    • Existing Customer Offer: BRL and MBL customers will be allowed to obtain at a 100% discount an unlimited number of Business Portal or DCO users based on their specific situation. Offer will be available until 12/22/2010. Offer details.
    • Existing Customer Offer: BRL customers that own eConnect before 4/30/2010 will receive the External Connector. Offer details.

    That's a wrap. Good luck with your marketing and selling!


  • Microsoft Dynamics Partner Community Blog

    Microsoft Announces Microsoft Dynamics CRM for Nonprofits and NGOs


    Some hot off the presses news regarding Microsoft Dynamics CRM from our PR team today...

    REDMOND, Wash. — April 7, 2010 — Microsoft Corp. today announced the availability of Microsoft Dynamics CRM for nonprofits and nongovernmental organizations (NGOs). The solution provides out-of-the-box constituent relationship management functionality as well as customizations for donation and pledge management, basic membership management, basic volunteer tracking, campaign management, dashboard reports, and support for online payment solutions.

    For nonprofits and NGOs interested in the on-demand deployment, the solution is available through Microsoft Dynamics CRM Online — an on-demand service hosted and managed by Microsoft. Pricing for Microsoft Dynamics CRM Online for qualifying nonprofits and NGOs is $9.99 per user, per month. Customizations for nonprofits and NGOs are offered free of charge.

    “Nonprofits and NGOs are always challenged with doing more with less,” said Sarah Barnhart, senior program manager of community affairs at Microsoft. “We see technology being a key enabler of helping nonprofits to reduce administration and focus their resources on where they can have the biggest impact. Microsoft Dynamics CRM for nonprofits and NGOs includes customized features that simplify administration and management for organizations of every size.”

    To view the complete news press release, visit Microsoft News Center.


  • Microsoft Dynamics Partner Community Blog

    Dynamics CRM & GP Adapter Now Available for Dynamics CRM Online


    Check out this exciting news from the Microsoft Dynamics GP Product Management team regarding the Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 Feature Pack #2...

    We are pleased to announce the availability of the Microsoft Dynamics CRM 4.0 Adapter For Microsoft Dynamics GP 10.0 Feature Pack #2! With this feature pack, comes the power of CHOICE! The significance of Feature Pack #2 revolves around the support for integration between Microsoft Dynamics CRM Online and Microsoft Dynamics GP 10.0 On-Premise. You now have the option of integrating your hosted Microsoft Dynamics CRM Online application with your Microsoft Dynamics GP 10.0 On-Premise application.

    For complete details visit the official blog of Microsoft Dynamics GP.


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