Microsoft Dynamics Partner Community Blog

Microsoft Dynamics Partner Events, Information and Tips

May, 2010

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  • Microsoft Dynamics Partner Community Blog

    DIG Program Details for Microsoft Dynamics CRM

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    Looking to earn additional service dollars as you work on Microsoft Dynamics CRM customer opportunities? Then the DIG program may be for you!

    The Microsoft Dynamics CRM team is thrilled to announce that we are now offering up to $3500 in services dollars to you as part of the Microsoft DIG Program!

    "What is DIG?" you ask …

    DIG is an innovative sales and marketing program for partners that helps drive pipeline and create deal velocity. The DIG acronym stands for Deployment + IO Assessments = Goldmine for customers, partners and Microsoft. The core concept of DIG is to provide funding support for partners through various stages along the sales cycle, including customer assessments and Proof of Concepts (POC) or Needs Analysis Workshops (NAW).

    Because of the huge success of this program with our platform partners, we have created an offer for our managed Dynamics CRM partners to cover not only Microsoft licensing opportunity, but partner services opportunities as well!

    For more details about this program including a detailed FAQ, and upcoming training opportunities, visit PartnerSource.

    --Kevin

  • Microsoft Dynamics Partner Community Blog

    New Support Home Page and Product Solution Centers

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    I know many of you have challenges finding the proper resources, and content on PartnerSource. Well, we are trying to solve those challenges by creating regional and country specific PartnerSource pages, such as PartnerSource North America. I'm excited to announce that we have now included a new Technical Support home page within the North American site.

    Microsoft is continually improving how we deliver and address our customer and partner support. Now, partners who engage Microsoft technical support for Microsoft Dynamics products will experience improvements in how we handle support for our partners.

    Customer and partner satisfaction is our number one priority within Microsoft.  We prepare this document to address any questions and concerns Microsoft Dynamics partners and their customers may have.

    What exactly is changing? 
    Microsoft would like to introduce to you our new Product Solution Centers for each Microsoft Dynamics product line – Microsoft Dynamics AX, Microsoft Dynamics SL, Microsoft Dynamics GP, Microsoft Dynamics NAV, and Microsoft Dynamics CRM. These Product Solution Centers were designed to help you easily find resources and answers. With the introduction of the new Support Home Page, the ‘Utilize the Benefits’ page will be removed. The links on the existing “Utilize the Benefits’ page, which include Knowledgebase, Online Technical Communities, Technical Advisory Services, and Technical Sales Assistance will still be provided on the new Product Solution Centers. Another improvement will be the Get Help Now link you will find in the top right corner to create support incidents. This will be easy to find, consistent on all pages, and will take you directly to the page to create a support incident.

    Why should I use this page?
    This page will be your one stop shop for finding quick and easy solutions to your issues. Each Solution Center page contains the product support news and information, quick links, hot topics, community, most viewed KB articles, hotfixes/update roll-ups/service packs, and documentation.  The pages will be managed by our Microsoft Technical Support teams to ensure they have information that is directly influenced by you and the engineers that listen to your questions every day.

    Who to contact if I have questions about these future changes:
    For partners, please contact mbsparsv@microsoft.com

    Also, feel free to connect with me regarding any additional PartnerSource navigation issues you continue to run into. I'm always happy to help out!

    --Kevin

  • Microsoft Dynamics Partner Community Blog

    Join Microsoft Dynamics in Washington D.C. July 11-15, 2010 for the Microsoft Worldwide Partner Conference (WPC)

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    While I (unfortunately) won't be attending, I know many of you are wondering about all of the wonderful Microsoft Dynamics content that will be discussed and demonstrated at Microsoft Worldwide Partner Conference in Washington, D.C. Many partners are also excited about the new business tracks plus options for 1-day passes.

    We have an incredible Microsoft Dynamics lineup waiting for you at WPC. Two keynote presentations delivered by Doug Kennedy, Kirill Tatarinov, and Michael Park will review our collective performance, provide key insights from last year and take a look ahead at our predictions that can help you drive business success.

    Dedicated Microsoft Dynamics sessions will focus on effective sales and marketing, specific business strategies and market insights related to Microsoft Dynamics ERP and CRM solutions.  Hands on Labs to test drive Microsoft Dynamics products are being planned and a Microsoft Dynamics booth in the Expo Hall will provide you the opportunity to meet one on one with Microsoft experts as well as learn from partners who will be presenting their Certified for Microsoft Dynamics solutions.

    Plan your schedule . Get details about the Microsoft Dynamics events on Session Scheduler at DigitalWPC. Take some time to navigate the Session Catalog, and learn more about the event!

    Also, one of my daughters has a birthday at the same time as WPC, so I'm pretty sure she'll be happy that her dad is home for the big celebration. :-)

    --Kevin

  • Microsoft Dynamics Partner Community Blog

    Microsoft Announces the Availability of Management Reporter for Microsoft Dynamics ERP

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    When we initially announced that FRx would be replaced by Management Reporter, I know many of you had questions. Today, we are announcing the general availability of Management Reporter for Microsoft Dynamics ERP. I'll include some great resources for you below to help you with any questions.

    REDMOND, Wash. — May 25, 2010 — Microsoft Corp. today announced the general availability of Management Reporter for Microsoft Dynamics ERP, a powerful corporate performance management solution, which provides real-time financial reporting for midsize businesses looking to achieve greater visibility across their organizations. Management Reporter, formerly codenamed Management Reporter 2.0, will act as the replacement for Microsoft FRx, a comprehensive financial reporting and analysis application available to Microsoft Dynamics ERP customers.

    To view the complete press release visit Microsoft News Center.

    Also, you'll find a variety of Management Reporter resources on PartnerSource, and you can watch a quick overview video of Management Report on YouTube.

    --Kevin

  • Microsoft Dynamics Partner Community Blog

    Riding Wave 14 with Microsoft Dynamics

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    Welcome to the new blog design! We've added new capabilities for you to share this content across various platforms (social media, RSS, etc). Let's kick it off with some key information regarding the tight connections between Microsoft Dynamics and Microsoft Office 2010.

    The business release of Wave 14 (Office 2010 and SharePoint 2010) is a significant event for Microsoft Dynamics partners and customers.  Learn more about the ways in which this release can empower people, simplify processes, and connect ecosystems. 

    The business launch of Wave 14 was on May 12.  This is a significant event for Microsoft Dynamics customers who can empower their people via rich visualization with Microsoft Office Excel 2010, simplify processes through coauthoring with Word 2010, and connect more seamlessly with their ecosystem using new SharePoint 2010 functionality such as External Lists. 

    We've aligned the Microsoft Dynamics business with the Wave 14 launch, ensuring our products are compatible with Office 2010 and SharePoint 2010, and creating marketing content on PartnerSource as well as a new public website to tell the better together story.

    I hope you enjoy the new site!

    --Kevin

  • Microsoft Dynamics Partner Community Blog

    Microsoft Partner Network Quick Reference Guides for U.S. Microsoft Dynamics Partners

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    I know many of you continue to have questions regarding the evolution of the Microsoft Partner Network, and the requirements for Microsoft Dynamics partners. We've recently published some documentation to assist partners based in the United States with the changes.

    The new Microsoft Partner Network (MPN) requirements are designed to help you profitably grow your Microsoft Dynamics business—and achieve competitive differentiation for deep investments in training, marketing, and sales. The Microsoft Partner Network Quick Reference Guide will help you get started in meeting the new MPN requirements for Microsoft Dynamics.

    Also available for download is a training and certification guide on how to meet the technical and non-technical MPN requirements for Microsoft Dynamics. It also provides answers for the top ten most frequently asked questions (FAQ's).

    Please take some time to review this new content.

    --Kevin

  • Microsoft Dynamics Partner Community Blog

    Analyst Evidence Toolkit for Microsoft Dynamics Updated

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    Are you looking to build some key analyst evidence into your marketing materials sent to customers & prospects? Take advantage of the large amount of content available through the Analyst Evidence Toolkit for Microsoft Dynamics. The content was recently refreshed on 5/19/2010.

    All reports and quotes posted on the Analyst Evidence Kit are positive to Microsoft Dynamics, and have been purchased (where necessary) by the Dynamics Analyst Relations team. They are free for use by Microsoft partner sales staff with prospects as part of sales operations. Note that you will need to ask permission from the analyst firms to use excerpts in your external presentations, however.

    The updated Microsoft Dynamics Analyst Evidence Kit is available on PartnerSource.

    --Kevin

  • Microsoft Dynamics Partner Community Blog

    Microsoft Unveils New Functionality for Microsoft Dynamics NAV 2009

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    A question I hear a lot from partners is,  "When are you coming out with an integration between Microsoft Dynamics CRM and Microsoft Dynamics NAV?". Well, that answer, and much more is covered in yesterday's today's Microsoft Dynamics NAV 2009 R2 announcement on the Microsoft New Center...

    PRAGUE — May 19, 2010 — As part of Microsoft Corp.’s commitment to providing leading enterprise resource planning (ERP) solutions to midrange organizations worldwide, the company today unveiled Microsoft Dynamics NAV 2009 R2 at Directions EMEA 2010. Because of the investment in architecture for Microsoft Dynamics NAV 2009, customers are able to take advantage of the benefits of the software-plus-services vision through the R2 release more quickly than scheduled, including built-in integration with Microsoft Dynamics CRM and online Payment Service. Microsoft Dynamics NAV 2009 customers will benefit from the following:

    • Microsoft Dynamics CRM integration.
    • Online Payment Service for Microsoft Dynamics NAV.
    • RoleTailored interface access for remote or roaming users.
    • Microsoft Application Virtualization support.
    • Windows 7 user experience improvements.
    • Treemap visualization.

    Check out the complete Microsoft Dynamics NAV 2009 R2 press release on Microsoft News Center.

    --Kevin

  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics GP 2010 What's New eLearning Available Now

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    Did you miss out on the partner briefings or the Convergence conference to gear up on Microsoft Dynamics GP 2010? Then don't worry, we have you covered with some new training opportunities.

    To Ensure you are trained and certified in the latest version of Microsoft Dynamics GP, and on your way to satisfying the new MPN requirements, Microsoft Dynamics GP 2010 eLearning courses are available now, beginning with Microsoft Dynamics GP 2010 What’s New eLearning (sign in required). There are two courses--Applications and Installation & Tools--and they are each approximately two hours long. Short on time? We’ve added another form of training for you. Learning Snacks are short, interactive presentations about popular topics created by Microsoft Learning experts. Learn more about Learning Snacks here.

    Good luck with your ramp up on Microsoft Dynamics GP 2010!

    --Kevin

  • Microsoft Dynamics Partner Community Blog

    Microsoft Introduces Microsoft Dynamics ERP Two-Tier Connector for SAP Business Scenarios

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    Please take some time to bring yourself up to speed on this important announcement communicated via Microsoft News Center this morning.

    REDMOND, Wash., May 17, 2010 — Microsoft Corp. today announced a new connector that accelerates two-tier enterprise resource planning (ERP) deployments between Microsoft Dynamics AX and SAP Business Suite. This new connector enables IT organizations to use Microsoft Dynamics AX across subsidiaries, divisions or branch entities to facilitate cost-effective business process integration and easily connect with SAP installations at the corporate headquarters location.

    Click here to view the complete press release.

    --Kevin

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