Peter A. Jensen
I have been with Microsoft since 2002, but I have been with Dynamics even longer, starting out with a Dynamics NAV partner in 1992. I currently lead the Partner Programs team in the US Dynamics organization and look forward to keeping in touch with the US Dynamics Partner Community on this blog.
As you may know, Microsoft officially announced the worldwide availability of Microsoft Dynamics AX for Retail in early August. Now we have a great training opportunity for you to learn even more!
This new course includes Hands-on experience and understanding of the retail industry and Microsoft Dynamcis AX for Retail Headquarters and Microsoft Dynamics AX for Retail POS. The training is suitable for implementation consultants, presales consultants, and developers.
To register for the training, visit the Partner Learning Center.
The class is being held in Atlanta, GA on December 6-10, 2010.
For those of you heading to the Directions 2010 conference in San Diego next week, we recently added some new content to make the event even better!
Throughout the conference, the Microsoft team is hosting interactive partner sessions. All attendees are invited to participate. Rooms will fill up fast, so check out the schedule on PartnerSource, and pre-plan which sessions you’d like to attend.
I know many of you always want to stay ahead of the technology curve, and look forward the the arrival of compatibility tests to ensure various Microsoft technologies work together. By downloading the latest Sure Step application, you will now be able to create Sure Step projects in both SharePoint 2010 and SharePoint 2007.
Learn more by visiting the Sure Step 2010 page on PartnerSource.
Stay connected to the latest Microsoft Dynamics news and events during this quarterly web seminar focused on providing you content from both the Microsoft corporate and regional field teams. This call is designed to help you prioritize key Microsoft initiatives and opportunities.
Friday, October 15, 2010
Among the topics to be discussed:
To register for the events, click on the links below.
(Note - the Central Region holds a regular monthly partner call, and this event will tie into that series' normal schedule)
At The Partner Event this week, I had the chance to sync up with Andy Hafer, one of the primary brains behind Dynamic Communities. Lately, Andy and his team are gearing up for the User Group conferences taking place in mid to late October in Orlando, FL. If you want to learn more about the conferences, review this messaging from another Dynamic Communities member, Liz Hallen:
Helping your customers be successful has been a proven strategy for long term customer loyalty, increased customer satisfaction, and your company’s growth. A recent Microsoft Dynamics customer satisfaction survey indicated that customers who had engaged in a User Group in the last six months were more positively affected through three drivers "Cares", "Value" and "Committed to Success".
A great way for you to help your customers, and to ultimately help drive your company’s growth, is to encourage ALL of your Microsoft Dynamics customers to attend the User Group Conferences - AXUG Summit, CRMUG Summit, GPUG Summit, and NAVUG Forum - the premier annual conference for Microsoft Dynamics customers, partners and key Microsoft Dynamics team members. The User Group Conferences will occur during the following times at the Renaissance Orlando at SeaWorld:
Each User Group Conference features a wealth of information-packed Educational Sessions and Role-Based Tracks that deliver Microsoft Dynamics product knowledge and experience designed to help customer organizations optimize the functionality, flexibility, performance and return on investment benefit offered by their Microsoft Dynamics solution.
As a Gold Sponsor of the event, the Microsoft Dynamics Community team will be there this year, networking with customers and partners and sharing information about the upcoming release of their Community website.
Why should your customers attend?
Register at one of the following locations:
Renaissance Orlando at SeaWorld800-266-94326677 Sea Harbor DriveOrlando, FL 32821
As we announced back at Worldwide Partner Conference in Washington, D.C. in July, Microsoft is offering our partners access to Microsoft Dynamics CRM Online for internal use. Please review the detailed FAQ document found on PartnerSource for complete information. I've also provided he following excerpts from the guide.
In our endeavors to support the Microsoft partner ecosystem in developing new customer relationships and driving revenue for their businesses with Microsoft Dynamics CRM Online, Microsoft is offering qualified partners up to 250 seats of Microsoft Dynamics CRM Online for internal use. This benefit is also being introduced to support the new Gold and Silver competencies and the Cloud Essentials/Cloud Accelerate programs as part of the new Microsoft Partner Network (MPN) program to be launched October 2010.
This MPN benefit will be available to eligible partners in the United States & Canada on October 29, 2010.
As the conference wrapped up today it was great to see many partners making the annual trip to Fargo to connect with each other, and reinforce their long term channel relationships.
Overall, the event had a very strong group of ISV's in attendance as was apparent by the presenters, Mark Rockwell and Jesse Byam, who hosted my first session of the day focused on how to build better relationships between VAR’s and ISV’s. Mark shared his tips from an ISV perspective, while Jesse represented VAR’s. A lot of similar best practices were discussed among the attendees, including the fact that these relationships require a lot of nurturing.
With lunch sandwiched in between, I attended a two-part session presented by Joe Rotella (great speaker, I always learn something new!) as he explained the five levers to control and grow your business – how 5 x 10% growth = 61% increase in profit. You may ask, how does that math figure out?! I don’t want to explain all of Joe’s tips, but by monitoring and increasing key metrics across marketing, sales, account management, project management, and accounting, you can achieve awesome increases in profit.
Finally, The Partner Event wrapped up with some inspiration as three partners explained how they were able to adjust their lifestyles to break out of the norm either by re-locating to a remote topical location, or by volunteering to give something back to less fortunate individuals in a time of crisis or need.
If you missed the conference perhaps we’ll see ya next year!
One of these days I'll find a way to clone myself, so I can make it to all of the additional sessions I miss out on. :-)
Due to some scheduling conflicts and previous commitments, I was only able to make it to the morning events and one afternoon session yesterday. Nonetheless, I found the content very interesting, and beneficial to my role at Microsoft as well as helpful with connecting partners to the latest and greatest Microsoft Dynamics programs, tools and resources.
The day started with a keynote from the always enlightening Bonnie Robertson and Pam McGree sharing their insights into talent engagement. They provided an overview of their finding from a channel employment survey conducted this year, and compared the results to those from 3 years ago. As you can imagine, there were a few differences primarily driven by changes to the economy. Bonnie and Pam also discussed the shifts in workplace motivators experienced by Baby Boomers vs. Echo Boomers (Gen Y'ers). One of my key takeaways was that many younger workers are able to solve problems faster than ever before by leveraging technology to reach across forums, social networking sites, etc. to connect with others in similar roles. They don't need meeting after in-person meeting to solve an issue.
Later in the day I was able to catch sessions from the very popular social media strategist, Joe Rotella, as he gave some great pointers on using LinkedIn and Twitter more effectively. Many of his concepts were ideal for partners that are looking to build company and brand awareness as well as useful for big company's like Microsoft.
Unfortunately, I couldn't make the next round of sessions or the roundtable discussions, nor the party. If you attended any of these, be sure to share some feedback!
The conference wraps up today, so stay tuned for another update Wednesday morning.
I'll spend the first part of this week with a couple of posts highlighting The Partner Event taking place in fabulous Fargo, ND. Since I'm a local guy, I may not be experiencing the entire event from an out-of-towner's perspective, but I'll try my best!
The conference kicked off on Sunday afternoon at the Holiday Inn with many event sponsors delivering innovative information about their technologies and services. As you may know, many of the sponsors are ISV's so they are very creative and entertaining in the delivery of their presentations.
Next, The Partner Event regular, Bonnie Robertson hit the stage to provide the opening session keynote. Bonnie covered 5 of the most important trends that partners should be aware of as they adapt:
Finally, the night capped off with the welcome reception at the Fargo Billiards & Gastopub. A few partners stopped by the Microsoft Dynamics Community booth which I helped manage, and we also got in a few games of pool while catching up with several attendees.
Our partner readiness and training team wanted to ensure you are aware of the Sales Specialist program that recognizes individual sales professionals for their Microsoft solution expertise. Below you'll find information about the program as well as a promotion we have
You can earn your accreditation in any of these topics:
Visit the Sales Specialist website to begin!
*No Purchase Necessary. Open only to authorized reps of companies actively enrolled in the Microsoft Partner Network who are US residents (includes D of C) 18+. Game ends October 31, 2010. For full Official Rules, click here.