Peter A. Jensen
I have been with Microsoft since 2002, but I have been with Dynamics even longer, starting out with a Dynamics NAV partner in 1992. I currently lead the Partner Programs team in the US Dynamics organization and look forward to keeping in touch with the US Dynamics Partner Community on this blog.
Wow! Time really flies by. I began my employment at Great Plains Software in April of 1998; therefore, I was still pretty much a newcomer at Great Plains in late 2000 when this announcement hit the newswires. If you want to take a nostalgic trip down memory lane you can find the official press release on the Microsoft News Center.
Obviously, a lot has changed in the ERP and CRM industry since the announcement of the acquisition (it was officially completed in April 2001). And we’ve seen the mergers of numerous software vendors over the last decade, including Microsoft’s purchase of Navision in 2002.
As a Microsoft Dynamics partner, if you have any stories you’d like to share related to the acquisitions, feel free to add a comment or two.
Also, take an additional light-hearted trip down the "GP logo memory lane" by visiting David Musgrave’s blog posting on the Developing for Dynamics GP blog.
Wondering what the hot topics are for the month of December? Worried you have to sift through volumes of articles on various websites? Don’t worry. We have answers. Take a time out and watch our Microsoft Dynamics December 2010 PartnerSource North America Highlights video. You’ll receive a quick update in less than 3 minutes!
It’s been another whirlwind year for the Microsoft Dynamics Partner Community. Today will be my last blog posting for 2010, and like last year I want to call out ten key initiatives, announcements, programs, etc. Again, five are from the past 12 months, while the others touch on hot topics for 2011.
As always, it’s been a pleasure serving you the latest and greatest Microsoft Dynamics news and insights through this blog, and I look forward to more in 2011!!!
If you may have missed the special edition Insights newsletter sent on Monday, November 29, please make sure you review the following announcement that was addressed.
You still have the opportunity to impact your growth incentive discount for the 2 year license growth yet this December. The measurement time period is backed up one month so the year will be December – November. That means we have shifted the growth incentive periods with the new incentive structure to go from December – May and June – November.
This December could count twice for your organization as a onetime option/exception:
We want your organization to reach the highest discount possible with the new incentive structure so keep charging forward.
Please also take the time to review the updated Partner License Discount and BREP Discount video found on PartnerSource.
Our worldwide pricing team has implemented these changes to the Microsoft Dynamics price list publication rhythm.
In order to better align with the ERP sales cycle and to help partners streamline the administration process for placing orders, Microsoft Dynamics is pleased to announce that the Microsoft Dynamics Price Lists will be released on a new quarterly rhythm beginning in January 2011. This change originated directly from your feedback in our annual Microsoft Dynamics Operations Partner satisfaction survey. Microsoft values partner feedback and we want partners to know that we are listening and continuously working to make every interaction as simple as possible.
The new quarterly rhythm will help ensure that our Partners will have:
Visit PartnerSource for more information including the quarterly cycle schedule, transition period, and FAQ’s.
Attend these web seminar events to understand new programs and initiatives. Your hosts are individuals from the Microsoft Dynamics Operations team!
Microsoft Dynamics CRM Online & CSA Fees
December 15, 2010 – 10:00 AM Central
Introducing Microsoft Dynamics CRM 2011 on-premise and online. We will also be discussing CSA updates which will help you, the partner, understand the payment process.
Autobill Deep Dive
January 6, 2011 – 10:00 AM Central
In this session we will focus on Autobill and how you can manage your customer renewals through this automated process which becomes active in March 2011.
January 12, 2011 – 10:00 AM Central
Please join us to hear from our Project Services Manager Trisha Syverson Rygg will present information on ‘How to streamline your renewal process with Autobill’.
Some pretty exciting Microsoft Dynamics CRM news to pass along today. For complete details be sure to visit the Microsoft News Center website.
REDMOND, Wash. — Dec. 6, 2010 — Microsoft has issued an ‘Open Letter’ to Salesforce.com customers inviting them to switch to Microsoft Dynamics CRM Online.
The letter was posted in the Western regional edition of today’s Wall Street Journal, complemented by a news release, and coincided with the start of Dreamforce, the annual Salesforce.com customer conference. With the letter, Microsoft aims to convince attendees that its customer relationship management (CRM) solution offers more value, said Jamie Fiorda, group product marketing manager for Microsoft Dynamics CRM.
As part of the letter, Microsoft announced a "Cloud CRM for Less" offer. Now through June 30, 2011, Microsoft will rebate eligible Salesforce.com and Oracle customers up to $200 for each user to make the switch to Microsoft Dynamics CRM Online. The offer can be applied for services such as migrating data or customizing the solution to meet unique business needs. Full terms and conditions can be found at CloudCRMforLess.com.
We all know the standard theories behind the high cost of losing a customer. Such as, it costs about five times as much to recruit a new customer as it does to retain an existing one.
In recent months, the Microsoft Dynamics team surveyed partners to see what "best practices" could form a framework for driving existing customer revenue. The newly published Microsoft Dynamics Partner Guide – Marketing to Your Existing Customers – outlines 5 simple steps that you can follow to build new business with clients you already know.
Download the Microsoft Dynamics Guide for Marketing to your Existing Customers for additional guidance and actions. The guide is available in both International and U.S. versions.
We are excited about the upcoming launch of Microsoft Dynamics SL 2011. Please take the time to review the our forthcoming availability announcement on the Microsoft News Center. The new product release will be generally available in the second quarter of 2011 in English in the United States, Canada, the Caribbean and Puerto Rico. Availability of a Spanish version for Latin America will be announced later.
Microsoft Dynamics SL 2011 raises the bar for productivity, performance, and growth with the familiar user experience your people need, operations and insight that deliver results your customers want, and new ways for project-driven organizations to adapt—and thrive—in a connected world. We want you to get ready and for every Microsoft Dynamics SL 2011 web seminar that you attend (Live or On Demand) from the list of titles, you will be entered into a drawing for one of 10 Home Theater Systems!* Plus, watch the US Microsoft Dynamics SL 2011 Partner Training page on Partner Source for additional training as it becomes available.
*For official rules click here.
Eligible Web Seminars (all times Pacific Time) are listed below and links to the web seminars can be found here:
We’re excited about the opportunities associated with this new release and the future as highlighted in the Statement of Directions for Microsoft Dynamics SL.
Doug Kennedy, Vice President, Microsoft Dynamics Partners, has provided a very insightful update regarding the Certified for Microsoft Dynamics (CfMD) program. Please take the opportunity to educate yourself on the announcement by visiting PartnerSource.