Microsoft Dynamics Partner Community Blog

Microsoft Dynamics Partner Events, Information and Tips

August, 2011

  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics Monthly ISV Community Calls


    Over the course of the past several years, the worldwide Microsoft Dynamics ISV team has conducted a variety of community calls. These sessions are dedicated to provide updates on ISV opportunities across the globe as well as deliver informative knowledge on various programs such as the Microsoft Dynamics Marketplace, Certified for Microsoft Dynamics (CfMD), and Betas, to name a few.

    The community calls are targeted at Independent Software Vendors (ISVs) and System Integrators (SIs) who have developed packaged business management solutions on Microsoft Dynamics.

    Visit PartnerSource to access all of the on demand web seminar recording, and to find information on the next call scheduled for Wednesday, September 21, 2011 at 7:00am Pacific.

    There is no need to register for the call, just update your calendar with the appropriate details listed on PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics FY12 Existing Customer Fall Webcast Series


    The United States Microsoft Dynamics existing customer team shares this information regarding a webcast series dedicated to enriching the knowledge of your existing customers.

    Following the same format introduced last year, we will be hosting a series of webcasts designed to increase customer awareness and help customers understand how they can extend their current ERP investment. Ultimately the objective is to drive incremental Existing Customer License revenue, as well as Services and Consulting opportunities for you.

    Visit PartnerSource to find the FY12 Fall webcast schedule. Included on the page are Through-Partner email invitations for you to download and send to customers.

    FY12 Fall Webcast Schedule focuses on the following solutions:

    • Microsoft Dynamics ERP
    • Microsoft Dynamics GP
    • Microsoft Dynamics AX
    • Microsoft Dynamics SL

    Events are scheduled to be held late September through mid-December 2011.

    Partners are welcome to attend these events. We encourage you to use these as a conversation starter as well as to uncover additional revenue opportunities.

    Following each event, these webcasts will be available on-demand on PartnerSource and CustomerSource. Feel free to use this content for your own existing customer events and direct customers to the links.

    Additional, existing customer marketing resources can be found on PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics CRM Launches New “Cloud CRM for Less” Offer


    The Cloud CRM for Less promotion provides new Microsoft Dynamics CRM Online customers in the US and Canada with an incentive payment of $150 per seat, direct to the customer.

    REDMOND, Wash. — Aug. 29, 2011 — Microsoft Corp. today announced a new "Cloud CRM for Less" offer that helps customers of Oracle, Inc. and SAP switch to the familiar, intelligent and connected experiences delivered by Microsoft Dynamics CRM Online. Building on the momentum of the global launch of Microsoft’s online CRM service in the first half of 2011, Microsoft is extending $150 (U.S.) cash per user seat (minimum of 50 seats per organization) to up to 500 user seats for each eligible customer. This offer provides an opportunity for dramatic cost savings and helps customers realize the benefits from using software and online services that work the way people and organizations work.

    Microsoft Dynamics CRM Online helps people be more productive while giving them the insight necessary to gain a competitive edge in an ever-changing world of business. This promotion is available between now and March 31, 2012.

    More information about Microsoft Dynamics CRM customers that have switched from, as well as information on how to sign up for a free 30-day trial of Microsoft Dynamics CRM Online, is available at The Microsoft Dynamics CRM team can be followed on Twitter at @MSDynamicsCRM and #MSDYNCRM.

    To access the complete press release, visit the Microsoft News Center.

    For complete details regarding the promotion, including offer Terms and Conditions, visit the Cloud CRM for Less website.

    UPDATE 8/30/2011 - Find partner resources including campaign FAQ, customer facing slide, and Microsoft Dynamics CRM Online vs. value comparison on PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    New Functionality in Microsoft Dynamics AX 2012 Helps Partners Sell Packaged Solutions


    As we gear up toward the Microsoft Dynamics AX 2012 Virtual Launch Event on September 8, 2011, I ran across this great information I wanted to pass along.

    Microsoft is proud to announce a new benefit for its partners developing and selling Certified for Microsoft Dynamics AX 2012 solutions.  Microsoft Dynamics AX 2012 includes capabilities that allow partners to control the use of their modules, making Microsoft Dynamics AX 2012 an even more attractive platform for existing and new partners to build packaged solutions.

    The new ISV licensing framework introduces the following advantages to Microsoft Dynamics AX 2012 over existing versions:

    • Partners will be able to prevent unauthorized usage and enhance the demoing capability of their solutions by generating customer specific license keys and setting expiration dates
    • Partners can also set the number of users per customer license
    • Customers have the assurance that all solutions in the ISV layer are packaged, repeatable IP and not custom code

    Development access to the new ISV layer will be available to all partners who have shown a strong intent to have their solutions Certified for Microsoft Dynamics AX 2012. They do not need to have completed the certification process; however, they must have completed the registration.

    Visit PartnerSource to understand the registration and ordering processes.


  • Microsoft Dynamics Partner Community Blog

    Enrollment Now Open for FY12 Microsoft Dynamics SPC and MPC Partner Programs


    Recently, many of you have enrolled your own children into the upcoming school year or perhaps into a daycare program now that summer is waning toward the end. Now, as a Microsoft Dynamics sales or marketing professional working for a partner organization, you have the opportunity to enroll yourself into one of our partner programs to help you build your knowledge and skills.

    Our US Microsoft Dynamics Channel Team shares this vital information to get you amped up about these great programs you should be participating in during Microsoft Fiscal Year 2012. As part of these programs we offer a variety of training opportunities many of which are delivered through monthly web seminars. I’ve included information regarding the September calls below.

    Marketing Professional Community

    As a member of the Marketing Professional Community you will become part of a community of marketing professionals and peers from across Microsoft and its partner channel; you will be able to participate in Microsoft Dynamics Marketing training that can help you enhance your marketing skills; and you could be among those partners recognized for outstanding success in various recognition opportunities.

    The Microsoft Dynamics Marketing Professional Community is a virtual network of marketing professionals from partner organizations across the US. The focus of the community is two-fold. First, participation helps to ensure Microsoft knows the appropriate contact within your organization responsible for driving your Microsoft Dynamics demand generation so that we can target marketing information and materials appropriately. Secondly, the community provides members skill enhancement opportunities as well as access to information and tools to assist you in your marketing efforts. Enroll today!

    Learn What Makes a Successful Marketing Campaign with our 2011 Distinction in Marketing Award Winners

    September 15, 2011 at 11:00am Pacific

    Learn from the successes of your marketing peers in this 90 minutes session where we will hear from each of the 2011 Distinction in Marketing Award winning partners. They will overview their campaigns, highlight their key success factors and leave you with ideas, tips and inspiration to turn up the heat on your Microsoft Dynamics marketing campaigns. Register for this event on the Partner Learning Center.

    Sales Professional Community

    As a member of the Sales Professional Community you will become part of a community of sales professionals and peers from across Microsoft and its partner channel; you will be able to participate in Microsoft Dynamics Sales training that can help you enhance your sales skills and prepare you for the Microsoft Partner Network (MPN) sales and presales accreditation exams; and you could be among those partners recognized for outstanding success in various incentive and recognition opportunities--including coveted membership among the best sales performers in the channel. Enroll today!

    Amplify Your Sales with H1 Offers and Sales Professional Community Updates

    September 13, 2011 at 11:00am Pacific

    This 60-minute session will be a rapid-fire recap of the many offers and opportunities available to help you drive business as we look to close the first quarter of this fiscal year. We’ll highlight key offers in market as well as our plan for upcoming sales activities and opportunities. Register for this event on the Partner Learning Center.

    Here’s to a great and successful FY12!


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics CRM Software Advisor Updates & Process Training


    The Microsoft Operations team held a community call earlier this month focused on reviewing the processes associated with the Microsoft Dynamics CRM Software Advisor (CSA) program, and providing the latest updates regarding the program. Microsoft Operations receives many questions regarding the CSA process, and how partners get paid for selling and supporting Microsoft Dynamics CRM.

    If you missed the live call held on August 18, 2011, you now have the opportunity to access the on demand web seminar. Simply, navigate to PartnerSource for all of the details.

    In addition to the web seminar information, you’ll find a variety of supporting documents to assist you with your CSA program questions.


  • Microsoft Dynamics Partner Community Blog

    The Next Generation Microsoft Dynamics Partner Service Plans are here!


    Our Microsoft Dynamics Services and Support Team shares this update regarding the new Microsoft Dynamics Partner Service Plans which launched on July 1, 2011.

    The new Microsoft Dynamics Partner Service Plans build on top of the Microsoft Partner Network Technical Services benefits, to provide our partners with extended services and an integrated support experience.

    Both new service plans (the Advantage Plan and Advantage PLUS Plan) have a Service Account Manager (SAM) assigned. They are the key asset to partners to find the best support option for their needs. Also, for the Advantage PLUS plan, partners receive standard support analysis services from their SAM to help them optimize their support organization to best serve their customers and improve partner’s support delivery.

    As part of the new Microsoft Dynamics Partner Strategy, we have made changes to our Support and Services offerings. There are three main components to this –

    • Enhanced support benefits covering all Microsoft technologies
    • Incident allocation model – Microsoft will align benefits based on partner’s competencies and Business Ready Enhancement Plan (BREP) revenue
    • The new service plan will have a strong alignment to Microsoft Partner Network and other Microsoft service offerings

    One of the key benefits with the new service offerings will be Microsoft’s continued investment in partners who have strong commitment to Microsoft Dynamics solutions by leveraging the incident allocation model while optimizing the usage of support in terms of costs.

    The new service plans were available to order online on Order Central from July 1st. This is the first time that the managed Partner Service Plan will be available for partners to order online.

    Action Items

    • Learn more about your latest Microsoft Partner Network support benefits
    • For partners currently on an Advantage Plan, contact your Services Account Manager (SAM). All others, contact your local Regional Operations Center if you have any question about the new Microsoft Dynamics Partner Service Plans
    • Enroll in new support plan and take advantage of the enhanced and improved support benefits

    For more information on launch timelines in your area along with details on this important initiative, visit PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Grow Your Business with Microsoft Office 365 + Microsoft Dynamics CRM Online – Free Webcast 8/25


    Direct your customers and prospects to register to join Meg Heim, Vice President of Marketing for BioMedix™, to learn more about how her company has used Microsoft Dynamics CRM Online plus Microsoft Office 365 to grow its business and increase end user productivity without having to worry about scaling its IT infrastructure. With CRM system adoption high and collaboration tools enabling internal teams to make decisions based on a 360 degree view of the customer, BioMedix™ has achieved measurable improvements in marketing investments and sales results, while driving better end customer experience. Come learn more!

    The 45 minute event is scheduled for Thursday, August 25, 2011 10:00am Pacific Time.

    Register today!


  • Microsoft Dynamics Partner Community Blog

    Extreme CRM 2011 Las Vegas – October 2-5 – Register Today!


    Microsoft Dynamics is once again excited to support the Extreme CRM 2011 partner conference being held in Las Vegas, NV on October 2 through 5. The marketing team from Extreme CRM shares this great information regarding the event, and also provides some partner testimonials. Visit the conference website and click on the Agenda tab for complete details.

    The premier event for Microsoft Dynamics CRM partners is just around the corner. Extreme 2011 Las Vegas will be held from October 2nd though October 5th.

    Extreme CRM conference is a 100% partner focused event dedicated to advancing best practices and strategies for successful Microsoft Dynamics CRM partner organizations. The goal of extreme is to make a partner driven event that creates a unique opportunity for all CRM partners to really go deep on improving their business and to make important personal connections that will help them in their businesses going forward.

    Here is what Extreme 2011 registered attendees are saying:

    "Partners can and should learn from each other. Successful stories of peer companies galvanize and reinvigorate our own practices and strategies. extreme 2011 is built for partners. Attendees will gain technical knowledge, strategic sales information, innovative leadership and marketing approaches, and will able to find answers to their own queries and challenges. With presenters from across the industrial landscape, there is something for your company’s every need. Learn from Microsoft and from partners alike. . . and leave extreme 2011 energized and excited."

    Mike Rogers, Customer Effective

    "extreme 2011 Las Vegas is the perfect combination of product meets process. It’s an exciting marriage of the study of Microsoft Dynamics CRM and an advanced best-practice sales college. Partners attend extreme to hone their knowledge, their sales skills, and their broader strategies so they may lead their companies to a higher level. Having worked with CRM since 2003, I am always looking for innovative ways to serve my current clients, to earn prospective customers, and to sharpen my sales and leadership skills. Come and see for yourself just how much you can gain from extreme! I will be there this year."

    Ryan Toenies, Sonoma Partners

    Check out the agenda and four tracks for Business Leadership, Developers, Implementers and Sales and Marketing.  This is going to be good and you don’t want to miss it!


  • Microsoft Dynamics Partner Community Blog

    Statement of Direction for Microsoft Dynamics AX – August 2011 Update


    Our Microsoft Dynamics AX product management team shares this integral information.

    The Microsoft Dynamics AX Statement of Direction and the Microsoft Dynamics AX Vision and Roadmap presentations have been updated to reflect the general availability of Microsoft Dynamics AX 2012.  They are now available on CustomerSource and PartnerSource.

    The next update of the Statement of Direction for Microsoft Dynamics AX is scheduled for September 2011.

    Visit PartnerSource for complete details, and to download the updated Statement of Direction and Microsoft Dynamics AX 2012 Roadmap.


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