Microsoft Dynamics Partner Community Blog

Microsoft Dynamics Partner Events, Information and Tips

August, 2011

  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics CRM Launches New “Cloud CRM for Less” Offer


    The Cloud CRM for Less promotion provides new Microsoft Dynamics CRM Online customers in the US and Canada with an incentive payment of $150 per seat, direct to the customer.

    REDMOND, Wash. — Aug. 29, 2011 — Microsoft Corp. today announced a new "Cloud CRM for Less" offer that helps customers of Oracle, Inc. and SAP switch to the familiar, intelligent and connected experiences delivered by Microsoft Dynamics CRM Online. Building on the momentum of the global launch of Microsoft’s online CRM service in the first half of 2011, Microsoft is extending $150 (U.S.) cash per user seat (minimum of 50 seats per organization) to up to 500 user seats for each eligible customer. This offer provides an opportunity for dramatic cost savings and helps customers realize the benefits from using software and online services that work the way people and organizations work.

    Microsoft Dynamics CRM Online helps people be more productive while giving them the insight necessary to gain a competitive edge in an ever-changing world of business. This promotion is available between now and March 31, 2012.

    More information about Microsoft Dynamics CRM customers that have switched from, as well as information on how to sign up for a free 30-day trial of Microsoft Dynamics CRM Online, is available at The Microsoft Dynamics CRM team can be followed on Twitter at @MSDynamicsCRM and #MSDYNCRM.

    To access the complete press release, visit the Microsoft News Center.

    For complete details regarding the promotion, including offer Terms and Conditions, visit the Cloud CRM for Less website.

    UPDATE 8/30/2011 - Find partner resources including campaign FAQ, customer facing slide, and Microsoft Dynamics CRM Online vs. value comparison on PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Statement of Direction for Microsoft Dynamics AX – August 2011 Update


    Our Microsoft Dynamics AX product management team shares this integral information.

    The Microsoft Dynamics AX Statement of Direction and the Microsoft Dynamics AX Vision and Roadmap presentations have been updated to reflect the general availability of Microsoft Dynamics AX 2012.  They are now available on CustomerSource and PartnerSource.

    The next update of the Statement of Direction for Microsoft Dynamics AX is scheduled for September 2011.

    Visit PartnerSource for complete details, and to download the updated Statement of Direction and Microsoft Dynamics AX 2012 Roadmap.


  • Microsoft Dynamics Partner Community Blog

    The Next Generation Microsoft Dynamics Partner Service Plans are here!


    Our Microsoft Dynamics Services and Support Team shares this update regarding the new Microsoft Dynamics Partner Service Plans which launched on July 1, 2011.

    The new Microsoft Dynamics Partner Service Plans build on top of the Microsoft Partner Network Technical Services benefits, to provide our partners with extended services and an integrated support experience.

    Both new service plans (the Advantage Plan and Advantage PLUS Plan) have a Service Account Manager (SAM) assigned. They are the key asset to partners to find the best support option for their needs. Also, for the Advantage PLUS plan, partners receive standard support analysis services from their SAM to help them optimize their support organization to best serve their customers and improve partner’s support delivery.

    As part of the new Microsoft Dynamics Partner Strategy, we have made changes to our Support and Services offerings. There are three main components to this –

    • Enhanced support benefits covering all Microsoft technologies
    • Incident allocation model – Microsoft will align benefits based on partner’s competencies and Business Ready Enhancement Plan (BREP) revenue
    • The new service plan will have a strong alignment to Microsoft Partner Network and other Microsoft service offerings

    One of the key benefits with the new service offerings will be Microsoft’s continued investment in partners who have strong commitment to Microsoft Dynamics solutions by leveraging the incident allocation model while optimizing the usage of support in terms of costs.

    The new service plans were available to order online on Order Central from July 1st. This is the first time that the managed Partner Service Plan will be available for partners to order online.

    Action Items

    • Learn more about your latest Microsoft Partner Network support benefits
    • For partners currently on an Advantage Plan, contact your Services Account Manager (SAM). All others, contact your local Regional Operations Center if you have any question about the new Microsoft Dynamics Partner Service Plans
    • Enroll in new support plan and take advantage of the enhanced and improved support benefits

    For more information on launch timelines in your area along with details on this important initiative, visit PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Offer Extension: Microsoft Dynamics CRM Online Launch Promotion Price through Sept 30, 2011


    Use this promotion to help raise awareness and drive adoption of Microsoft Dynamics CRM Online and accelerate growth in market share. The promotion expiration date has been extended from June 30, 2011 to September 30, 2011.

    Customers can save up to 22.72 percent savings on Microsoft Dynamics CRM Online Professional subscription licenses and Microsoft Dynamics CRM Online On-Premises step-up subscription licenses when purchased via targeted Microsoft Volume Licensing Programs and License-Agreement Types.

    See full offer details on the Microsoft Partner Network portal.

    This promotion is available to customers in several countries. Please review the customer eligibility requirements for more information.


  • Microsoft Dynamics Partner Community Blog

    New Functionality in Microsoft Dynamics AX 2012 Helps Partners Sell Packaged Solutions


    As we gear up toward the Microsoft Dynamics AX 2012 Virtual Launch Event on September 8, 2011, I ran across this great information I wanted to pass along.

    Microsoft is proud to announce a new benefit for its partners developing and selling Certified for Microsoft Dynamics AX 2012 solutions.  Microsoft Dynamics AX 2012 includes capabilities that allow partners to control the use of their modules, making Microsoft Dynamics AX 2012 an even more attractive platform for existing and new partners to build packaged solutions.

    The new ISV licensing framework introduces the following advantages to Microsoft Dynamics AX 2012 over existing versions:

    • Partners will be able to prevent unauthorized usage and enhance the demoing capability of their solutions by generating customer specific license keys and setting expiration dates
    • Partners can also set the number of users per customer license
    • Customers have the assurance that all solutions in the ISV layer are packaged, repeatable IP and not custom code

    Development access to the new ISV layer will be available to all partners who have shown a strong intent to have their solutions Certified for Microsoft Dynamics AX 2012. They do not need to have completed the certification process; however, they must have completed the registration.

    Visit PartnerSource to understand the registration and ordering processes.


  • Microsoft Dynamics Partner Community Blog

    Extreme CRM 2011 Las Vegas – October 2-5 – Register Today!


    Microsoft Dynamics is once again excited to support the Extreme CRM 2011 partner conference being held in Las Vegas, NV on October 2 through 5. The marketing team from Extreme CRM shares this great information regarding the event, and also provides some partner testimonials. Visit the conference website and click on the Agenda tab for complete details.

    The premier event for Microsoft Dynamics CRM partners is just around the corner. Extreme 2011 Las Vegas will be held from October 2nd though October 5th.

    Extreme CRM conference is a 100% partner focused event dedicated to advancing best practices and strategies for successful Microsoft Dynamics CRM partner organizations. The goal of extreme is to make a partner driven event that creates a unique opportunity for all CRM partners to really go deep on improving their business and to make important personal connections that will help them in their businesses going forward.

    Here is what Extreme 2011 registered attendees are saying:

    "Partners can and should learn from each other. Successful stories of peer companies galvanize and reinvigorate our own practices and strategies. extreme 2011 is built for partners. Attendees will gain technical knowledge, strategic sales information, innovative leadership and marketing approaches, and will able to find answers to their own queries and challenges. With presenters from across the industrial landscape, there is something for your company’s every need. Learn from Microsoft and from partners alike. . . and leave extreme 2011 energized and excited."

    Mike Rogers, Customer Effective

    "extreme 2011 Las Vegas is the perfect combination of product meets process. It’s an exciting marriage of the study of Microsoft Dynamics CRM and an advanced best-practice sales college. Partners attend extreme to hone their knowledge, their sales skills, and their broader strategies so they may lead their companies to a higher level. Having worked with CRM since 2003, I am always looking for innovative ways to serve my current clients, to earn prospective customers, and to sharpen my sales and leadership skills. Come and see for yourself just how much you can gain from extreme! I will be there this year."

    Ryan Toenies, Sonoma Partners

    Check out the agenda and four tracks for Business Leadership, Developers, Implementers and Sales and Marketing.  This is going to be good and you don’t want to miss it!


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics CRM 2011 Exam Summer Fling Sweepstakes


    Our Microsoft Dynamics partner readiness team shares this information about a new Microsoft Dynamics CRM certification offer for United States partners.  And don’t forget about purchasing MPN Competency Exam Packs. They allow you to save up to 40% on selected exams!

    Get Certified for Microsoft Dynamics CRM 2011 and Win!

    The release of Microsoft Dynamics CRM 2011 delivers The Power of Productivity to customers and partners through familiar, intelligent and connected experiences.  Skills and credentials are crucial in today’s competitive marketplace. Microsoft Certification helps build expertise and gain the industry recognized validation needed to succeed for seasoned professionals or ones new to a technology. Prepare your team, get certified on Microsoft Dynamics CRM 2011 and be entered to win 1 of 10 summer BBQ Prize packages!

    Take a Microsoft Dynamics CRM 2011 Exam at a Prometric testing center near you.

    • Microsoft Dynamics CRM 2011 Installation and Deployment
    • Microsoft Dynamics CRM 2011 Applications
    • Microsoft Dynamics CRM 2011 Customization and Configuration

    Visit PartnerSource for complete details and official rules. Game ends October 1, 2011.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics Marketing Professional Community Call: Nurture Butterfly


    Continuing on the theme of our FY12 Partner Business Excellence kick off series of web seminars, today I’m highlighting another partner deep dive FY12 Study Hall Session.

    Please register to attend next week’s Microsoft Dynamics Marketing Professional Community Call focused on Nurture Butterfly. The web seminar is scheduled for August 9, 2011 at 11:00 AM PT.

    Session Overview

    Did you know that according to a recent Forrester report, 77% of B2B technology decision makers are active on a social media site? If you’re not yet reaching prospects and customers through social media – you’re missing out.  In a recent survey of Microsoft Dynamics partners, time and content were the most cited reasons preventing partners from taking advantage of this powerful way to connect with your prospects and customers.

    Last year the Microsoft Dynamics marketing team had 34 partners participate in a piloted a program to deliver rich, relevant social media content to prospects through a platform called Nurture Butterfly.  Due to the impressive results and rave reviews from participating partners, we’re making big investments in providing customer centric social media content (over 10,000 "snippets" for the year across all products and priority Industries) and offering the program out to all Microsoft Dynamics partners in FY12.

    This solution will give you the content you need to be relevant and informative, in a time investment of 30 minutes a week.  Nurture Butterfly is for ALL Microsoft Dynamics partners – regardless of your current experience with social media.  For partners with no social presence – it helps you get a program off the ground quickly. For experienced partners, you’ll be able to integrate rich content as well as features such as quick polls and lead generation into your existing programs.                

    Register for this Study Hall session today through the Partner Learning Center.


  • Microsoft Dynamics Partner Community Blog

    Build your Microsoft Dynamics Path to Industry Creditability and Awareness! – Web Seminar


    Let me guess. More news about upcoming Study Hall sessions? Yeah, you got that right. :-)

    Further focusing on our theme of our FY12 Partner Business Excellence kick off series of web seminars, let's take a look at another partner deep dive FY12 Study Hall Session.

    Please register to attend an upcoming Study Hall session focused on a variety of industry programs and services. The web seminar is scheduled for August 24, 2011 at 1:00 PM PT.

    Session Overview

    Our research indicates that our most successful and profitable partners are ISVs and VARs that have a deep understanding of the vertical requirements, business processes, and business challenges of their prospects. Similar to years past, Microsoft will continue to identify, brand and promote partners who are investing in vertical expertise, and delivering a vertical value proposition to win deals.

    Join us to learn more about how to—Build your path to industry creditability and awareness! You’ll hear more about…

    1) The Value and Process to Software Test and Certify Your Solutions that work well with Microsoft Dynamics. The software test is a prerequisite for many other creditability building programs including inclusion in the Microsoft Dynamics Marketplace, and Certified for Microsoft Dynamics. We will also share the latest information on the AMR certification and industry badge (MPN) – and how you can make them work for you.

    2) The Microsoft Dynamics Marketplace—designed to help prospects and customers find and adopt the latest, most innovative solutions to extend the value, reach and functionality of their Microsoft Dynamics systems. With an average of 300K visitors per month to Microsoft Pinpoint (the marketplace engine) you can’t afford to miss this opportunity. We’ll review the criteria to get listed, and how to become a "featured app" on the site, available resources to help you write powerful solution profiles that get read, tips and tricks to boost your ranking, and details on how to access site analytics for your solution.

    3) Options to Promote Your Solution and/or Selling Expertise to Microsoft Field Sellers! Find out how your organization and/or solutions can be featured in the Solution Maps (for Microsoft Dynamics AX initially), and/or the Industry Arsenal (selling partners across all Microsoft Dynamics products) – to support the Microsoft field teams in their sales pursuits.

    Register for this Study Hall session today through the Partner Learning Center.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics Marketing Professional Community Call: New Partner Marketing Services


    Let’s start off the week with sticking to our theme of our FY12 Partner Business Excellence kick off series of web seminars, and focus on another partner deep dive FY12 Study Hall Session.

    Please register to attend next week’s Microsoft Dynamics Marketing Professional Community Call focused on the new Marketing Services Bureau (MSB), Marketing Outsource Models, and the new marketing template. The web seminar is scheduled for August 16, 2011 at 11:00 AM PT.

    Session Overview

    Join us for a jam-packed hour of Marketing Programs and Tools designed to support every partner!

    In this session you will learn:

    • How the new MSB on PartnerSource will bust every preconceived notion you have from last year’s MSB! (Hint: Think of it as a virtual partner marketing manager!)
    • Why the Marketing Outsource Models are the ideal marketing programs for partners who:
      • Would rather prefer to only focus on sales and implementations
      • Don’t have the expertise or budget to drive marketing programs all year
      • Are moving to an accelerated sales cycle in the CLOUD and need dramatically lower-cost marketing in order to achieve ROI
    • All about the changes in our FY12 Marketing Template and how to use it
      • Required for any partner participating in co-funded activities
      • A great way for partners who are NOT in co-funded activities to illustrate your marketing accomplishments to Microsoft

    Register for this Study Hall session today through the Partner Learning Center.


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