Microsoft Dynamics Partner Community Blog

Microsoft Dynamics Partner Events, Information and Tips

November, 2011

  • Microsoft Dynamics Partner Community Blog

    Save the Date for the 2012 Business Leader Roadshow for Microsoft Dynamics Partners


    It literally seems like only yesterday I was assisting with coordination of the inaugural Business Leader Roadshow back in January 2009. Although, my contribution was fairly light compared to individuals like Brent Combest, the regional field sales teams, and the folks from Salesworks. This type of training focused on business owners as well as sales and marketing managers was something partners had be requesting for a number of years. As I recall, the 2009 events zeroed in on partner growth and profitability.

    Well, it’s time again to start thinking about and registering for the 2012 Business Leader Roadshow! Our partner readiness teams shares this detailed information.

    Please make plans to attend this annual event designed to help partners drive revenue and profit growth, and ultimately thrive in a changing economic landscape.

    This premier leadership event is an invaluable opportunity to collaborate with, and learn from business development experts, Microsoft field and business leadership, and your peers. With 12 months of vital insight and learning since our last gathering, this year’s event takes a deep look at what successful partners have done to align their businesses for greater impact and results.

    New for 2012! This year we are incorporating breakout tracks in order to provide more specific insight and guidance relative to the unique operating structures required by the markets our partners serve.

    Dates and Cities

    • Microsoft Office: January 11 & 12 in Irvine, CA
    • Microsoft Office: January 17 & 18 in Dallas, TX
    • Microsoft Office: January 25 & 26 in Tampa, FL


    Day 1

    • Opening and general session
    • Networking evening social

    Day 2

    • Breakout sessions aligned to operational focus
      • Highly repeatable and cost effective practices for driving high volumes of customer additions
      • Drive acceleration and greater reach in more complex on-premise opportunities
    • Closing general session

    Our session is targeted at business owners, key principals and line of business leadership. There is a $250 per person fee for the day and a half event.

    SPACE IS LIMITED so we encourage you to register early to ensure you are able to attend. Additional agenda details and hotel accommodation information will be provided in coming weeks.

    Registration is Open – Confirm Your Seat Today!


  • Microsoft Dynamics Partner Community Blog

    Microsoft Solution Selling Virtual Workshop for Microsoft Dynamics Partners


    We regularly see requests from partners seeking out solution selling training recommendations. Having attended this classroom training earlier in my career, I definitely appreciated the value this class brings to the overall understanding of the concepts. Given how partners are compressed for time to attend in-person instructor led training, we are happy to announce this upcoming opportunity.

    Microsoft Dynamics in cooperation with Sales Performance International (SPI) would like to invite you to attend the Microsoft Solution Selling for Partners (MSSP). Aside from good foundational preparation for the Microsoft Partner Network (MPN) Sales and Presales Accreditation tests, it will help you to:

    • Create better value propositions that drive customers towards a buying vision
    • Generate more interest for your business using Microsoft Dynamics solutions
    • Change a customer’s biased vision of a competitive solution to a solution from Microsoft Dynamics
    • Better qualify each step of the Microsoft Sales Process as a key Microsoft partner
    • Close more opportunities both effectively and efficiently by gaining access to key decision makers quicker
    • Differentiate yourself from the competition by identifying and diagnosing your customer’s critical business issues

    This virtual training workshop, delivered in English, will be facilitated by a certified SPI instructor in three, 2-hour sessions. This special program also includes the MSSP eLearning course as reinforcement and participant materials.

    Register today for the virtual workshop to be held December 12, 14, and 16 from 9:00AM – 11:00AM Pacific.

    The program cost is $500 USD, and includes the workshop and MSSP eLearning course.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics CRM Q4 2011 Service Update Partner Training Blitz Day


    Our partner readiness team has put together this great training opportunity for partners looking to ramp up on the latest Microsoft Dynamics CRM release!

    The November 2011 service update brings integrated social collaboration capabilities to customers and moves towards a unified Microsoft Office 365 experience and enhancements for enterprises using Microsoft Dynamics CRM in the cloud. With this update, we begin delivering waves of innovation to customers on a six month release schedule. These new features were delivered at no additional cost to existing customers. Today, Microsoft Dynamics CRM Online and Office 365 provide a seamless experience for end users. With the November 2011 service update, Microsoft Dynamics CRM Online will begin to simplify cloud service management by offering a common administration, billing and provisioning platform with Office 365 to enterprise customers on the Microsoft Office 365 portal. This initial wave in the move to a unified Office 365 platform makes a number of technical and administrative benefits available to enterprise customers.

    Education of our partners is a key component to a successful launch and with this launch we are bringing you readiness your way! Either attend the available web sessions on demand today OR join us December 14 from 9:30AM to 4:00PM Pacific for a Partner Training Blitz Day focused on sales & technical roles within your organization- leveraging the same titles but augmenting with Microsoft online Q&A. This will be a great benefit for your organization to build their skillsets around this release and have your questions answered by Microsoft Experts!

    Register Today!


    • Welcome
    • Q4 2011 Release Update and Roadmap
    • Online Services Delivery Platform for Microsoft Dynamics CRM Online: Transitioning to a Unified Experience for Customers and Partners
    • Building your Business Hub: Microsoft Dynamics CRM and Social Technologies
    • Telling the Microsoft Dynamics CRM BDM Story
    • Telling the Microsoft Dynamics CRM TDM Story
    • Microsoft Dynamics CRM Q4 2011 Service Update Activity Feeds and CRM Mobile New Features
    • Microsoft Dynamics CRM Q4 2011 Service Update New Features Outlook Client and Data Management

    Find additional resources regarding the Microsoft Dynamics CRM Q4 2011 Service Update on PartnerSource.

    12/20/2011 UPDATE - If you missed the live event, you can now access the on demand recordings through PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics Partner Marketing Campaigns By Industry


    Visit PartnerSource to find a comprehensive list by industry of the Microsoft Dynamics partner marketing campaigns that are active for FY12.

    For more information on Microsoft Dynamics partner marketing campaigns take the opportunity to read the posting on the Marketing Dynamics blog.


  • Microsoft Dynamics Partner Community Blog

    Extended Demo Data Now Available for Microsoft Dynamics NAV 2009 R2


    Microsoft is very happy to announce that new and Extended Demo Data are now available for Microsoft Dynamics NAV 2009 R2. Partners have often requested better and more extensive demo data for Microsoft Dynamics NAV. Microsoft is excited to respond to this request by delivering Extended Demo Data. This will help you do better pre-sales demonstrations for multiple scenarios. With the extended demo databases it is possible to show real Business Intelligence scenarios as the demo data simulates the growth of Cronus International over 5 years.

    The Extended Demo Data can be integrated to the US image found on PartnerSource, and you will find the Extended Demo Data on the Microsoft Dynamics NAV 2009 R2 Download page.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics AX 2012 Virtual Image Including Public Sector is Now Available for Download


    This new image includes the latest functions for Public Sector in Microsoft Dynamics AX 2012. And seven demo scripts are available to help you showcase the capabilities in Finance, Procurement, user experience, etc.

    Visit PartnerSource to download the materials.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics CRM Connector Features and Functions V2


    Download this fact sheet to find a description of the functions and features of the Microsoft Dynamics CRM Connector for Microsoft Dynamics AX, Microsoft Dynamics GP & Microsoft Dynamics NAV.

    The Connector for Microsoft Dynamics is a data integration tool that synchronizes the customer related the information in their Microsoft Dynamics CRM system and Microsoft Dynamics ERP system – automatically. Now your customers can eliminate redundant data entry and keep information up to date in both applications easily – right out of the box.

    Access the fact sheet from PartnerSource.

    For ongoing communications and information regarding the Connector for Microsoft Dynamics follow the Connector blog.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics GP Test Drive Demos


    With the Thanksgiving holiday being celebrated in the United States on Thursday, I’ve decided to take a full week of much needed vacation to relax and hang out with the family. Although, the blog posts will continue throughout the week and focus on some Microsoft product specific articles you may have recently missed on PartnerSource. I will apologize for the lack of creativity in the posts as most of them will be simply a cut and paste from PartnerSource. For those of you based in the US, have a safe and happy holiday break.

    Microsoft Dynamics GP Test Drive Demos

    The Microsoft Dynamics GP Test Drive contains 4 demos in two formats, guided labs and videos. These can be leveraged by partners for their websites and ongoing marketing activities.

    Access them from PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Kati Unplugged: RoseASP Delivers a Fully Integrated Manufacturing and Distribution Solution with ERP in the Cloud


    Countdown to the Cloud banner

    A Blog Series for Microsoft Dynamics Partners by Kati Hvidtfeldt, US Microsoft Dynamics ERP Cloud Lead.

    Kati color 2004A concern we often hear from prospective customers centers on how a cloud-based ERP solution will integrate with the existing mission-critical systems in which the customer has heavily invested. In today’s blog, Rose Business Solutions, a Microsoft Gold ERP competency partner, explains why a hosted Microsoft Dynamics GP solution was the right answer for a growing global company in the personal health industry that needed to integrate with its cloud-based ordering and distribution system.


    When we first engaged with LifeWave, the global marketing, manufacturing and distribution company was experiencing tremendous sales growth and was planning to bring their manufacturing process in-house. They had been using QuickBooks as their financial reporting and accounting system, and recognized a need to move to a more scalable solution to support their Internet based ordering and distribution system.

    We knew Microsoft Dynamics GP would provide the solid financial control and reporting LifeWave needed to control inventory and to manage the new internal manufacturing operations. By hosting their solution in the cloud at RoseASP we were able to ensure a smooth integration with LifeWave’s cloud-based ordering and distribution system, as well as the flexibility to handle their rapid growth.

    Through our hosted implementation of this cloud-based, integrated solution LifeWave can now:

    • Automatically integrate invoicing into the ERP system
    • Control manufacturing operations in two locations (domestic and international)
    • Have confidence in accurate inventory tracking and valuation
    • Have secure access to ERP functionality from multiple locations (domestic and international) via the Internet
    • Provide enhanced sales reporting down to the customer and item level
    • Get accurate and timely financial reporting
    • Plan purchasing more accurately through an automated process

    LifeWave is able to process more than 1,000 new orders daily from around the world through this fully integrated cloud-based system. And by choosing to have both ERP functionality and integration components hosted in the cloud, LifeWave has a more sophisticated ERP solution without adding responsibility to its IT department.

    RoseASP is an industry leader providing hosting for Microsoft Dynamics ERP and CRM solutions.  Learn about our private cloud as well as our on-demand solution at

    To learn more about how to incorporate cloud-based solutions into your business plans visit the Microsoft Dynamics Countdown to the Cloud page on PartnerSource. Go to for resources that demonstrate to customers how Microsoft Dynamics ERP cloud, hybrid and on-premise solutions can benefit their businesses.

  • Microsoft Dynamics Partner Community Blog

    Master VARs Selected to Fuel Growth for Microsoft Dynamics Resellers


    We are excited to welcome SBS Group, Socius and Tribridge to the Microsoft Dynamics Master VAR program. These three partners best exemplify the qualities we are looking for in Master VARs. Each has a strong reputation within the Microsoft Dynamics ERP channel, a proven ability to drive growth and a commitment to the small and medium sized business (SMB) customer segment.

    But what truly separates these partners from a very competitive group of applicants to this program is their ability – and desire – to deliver value to their Sales Affiliates. SBS, Socius and Tribridge have all been involved in various alliances and partnership programs long before the Master VAR program was even conceived. They have collaboration in their DNA. This gives us confidence that they have what it takes to create win-win relationships within the Microsoft Dynamics ERP channel.

    Early Feedback

    Jeff Edwards 2009 01After formally announcing the Master VAR program in September, we had the opportunity to gather feedback from numerous partners. Many partners expressed a great deal of interest in the program and have been looking forward to starting conversations with Master VARs.

    However, in the course of gathering this feedback, it became clear that there are a few common misconceptions about the Master VAR program that we’d like to address.

    We have heard concerns that the selection of the Master VARs favored large partners at the expense of smaller partners. Although Master VARs are required to meet minimum revenue and operating capital requirements, the intention was not to preclude smaller partners from participating, but instead to ensure that Master VARs have the financial resources to invest in the success of their Sales Affiliates. The Master VAR program is designed to help smaller partners achieve their business goals, and we conducted an evaluation process to find Master VARs that have the resources required to achieve that objective.

    In addition, contrary to some rumors, aligning with a Master VAR is in no way mandatory. No partners will be forced to participate in the Master VAR program. The Master VAR program was introduced to provide greater choice for our Microsoft Dynamics ERP partners. We will continue to do everything we can to support partners focused on growth, whether they want to grow organically or explore an alternative option such as affiliation with a Master VAR.

    Next steps

    We strongly encourage Microsoft Dynamics GP, Microsoft Dynamics NAV and Microsoft Dynamics SL partners interested in learning more about these Master VARs to reach out to them directly – contact information is below and on PartnerSource. For partners that would prefer to weigh their options before initiating discussions with a Master VAR, we have briefed a number of third-party consultants on the program and have posted their contact information on PartnerSource as well.

    Additionally, we are hosting a webinar on November 18, 2011 at 10:00 AM PST to provide our partners the opportunity to hear from these Master VARs directly. Each will provide an overview of their company and specific details about their unique program, including their value proposition to Sales Affiliates, their targeted Sales Affiliate profile, and how to begin working together. You can register for this webcast by clicking here (must be a current Microsoft Dynamics partner to access).

    For many of our partners, we believe the Master VAR program will provide a welcome and accessible path to growth. SBS, Socius and Tribridge are uniquely positioned to help those partners grow.

    SBS Group:

    If you have additional questions, please email:

    Jeff Edwards
    Director of Channel Strategy, Microsoft Business Solutions
    Microsoft Corporation

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