Microsoft Dynamics Partner Community Blog

Microsoft Dynamics Partner Events, Information and Tips

November, 2011

  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics Sure Step 2012 Launched


    Our development team shares this update regarding the continuous updates delivered to the Microsoft Dynamics Sure Step methodology. I continue to hear nothing but great comments about the latest content and services provided in this methodology whenever I casually bump into a Sure Step developer on the Microsoft Fargo Campus. As mentioned via the PartnerSource announcement:

    We are excited to announce the availability of Sure Step 2012! The primary focus is guidance for the Microsoft Dynamics AX 2012 release and new content for Microsoft Dynamics CRM 2011 On-premises and Online. Updated content includes:

    • Accelerated Proof of Concept with CRM Online service – Provides scripts, demos, Delivery Guide, and related content for building a quick proof of concept or demo for a customer using the CRM Online 30-day trial. This supports rapid requirements definition and solution decision-making. Find this in the Decision Accelerator offering.
    • Upgrade to Microsoft Dynamics AX 2012 – tools and templates to support the Upgrade project type, reflecting an Microsoft Dynamics AX 2009 to Microsoft Dynamics AX 2012 upgrade scenario.
    • Microsoft Dynamics AX 2012 Implementation tools and templates are updated to reflect an Microsoft Dynamics AX 2012 implementation scenario, including Fit/Gap analysis worksheet, estimator tool, requirements questionnaire, security configuration requirements template, and other valuable templates.
    • Microsoft Dynamics CRM 2011 Updates – new CRM artifacts including Microsoft Dynamics CRM 2011 Upgrade Assessment, Database Sizing Tool, and Design Best Practices.
    • Sure Step Optimization Offering – These services have been repackaged across all products to represent either discrete stand-alone services such as Developer Workshop or bundled services available to customers, such as Architecture Review, Project Governance and Delivery Review, and Upgrade Review.

    Download Sure Step 2012 or use the Sure Step Online version for the latest tools, templates, and content. Find complete details on PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics CRM Q4 2011 Service Update Partner Training Blitz Day


    Our partner readiness team has put together this great training opportunity for partners looking to ramp up on the latest Microsoft Dynamics CRM release!

    The November 2011 service update brings integrated social collaboration capabilities to customers and moves towards a unified Microsoft Office 365 experience and enhancements for enterprises using Microsoft Dynamics CRM in the cloud. With this update, we begin delivering waves of innovation to customers on a six month release schedule. These new features were delivered at no additional cost to existing customers. Today, Microsoft Dynamics CRM Online and Office 365 provide a seamless experience for end users. With the November 2011 service update, Microsoft Dynamics CRM Online will begin to simplify cloud service management by offering a common administration, billing and provisioning platform with Office 365 to enterprise customers on the Microsoft Office 365 portal. This initial wave in the move to a unified Office 365 platform makes a number of technical and administrative benefits available to enterprise customers.

    Education of our partners is a key component to a successful launch and with this launch we are bringing you readiness your way! Either attend the available web sessions on demand today OR join us December 14 from 9:30AM to 4:00PM Pacific for a Partner Training Blitz Day focused on sales & technical roles within your organization- leveraging the same titles but augmenting with Microsoft online Q&A. This will be a great benefit for your organization to build their skillsets around this release and have your questions answered by Microsoft Experts!

    Register Today!


    • Welcome
    • Q4 2011 Release Update and Roadmap
    • Online Services Delivery Platform for Microsoft Dynamics CRM Online: Transitioning to a Unified Experience for Customers and Partners
    • Building your Business Hub: Microsoft Dynamics CRM and Social Technologies
    • Telling the Microsoft Dynamics CRM BDM Story
    • Telling the Microsoft Dynamics CRM TDM Story
    • Microsoft Dynamics CRM Q4 2011 Service Update Activity Feeds and CRM Mobile New Features
    • Microsoft Dynamics CRM Q4 2011 Service Update New Features Outlook Client and Data Management

    Find additional resources regarding the Microsoft Dynamics CRM Q4 2011 Service Update on PartnerSource.

    12/20/2011 UPDATE - If you missed the live event, you can now access the on demand recordings through PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Solution Selling Virtual Workshop for Microsoft Dynamics Partners


    We regularly see requests from partners seeking out solution selling training recommendations. Having attended this classroom training earlier in my career, I definitely appreciated the value this class brings to the overall understanding of the concepts. Given how partners are compressed for time to attend in-person instructor led training, we are happy to announce this upcoming opportunity.

    Microsoft Dynamics in cooperation with Sales Performance International (SPI) would like to invite you to attend the Microsoft Solution Selling for Partners (MSSP). Aside from good foundational preparation for the Microsoft Partner Network (MPN) Sales and Presales Accreditation tests, it will help you to:

    • Create better value propositions that drive customers towards a buying vision
    • Generate more interest for your business using Microsoft Dynamics solutions
    • Change a customer’s biased vision of a competitive solution to a solution from Microsoft Dynamics
    • Better qualify each step of the Microsoft Sales Process as a key Microsoft partner
    • Close more opportunities both effectively and efficiently by gaining access to key decision makers quicker
    • Differentiate yourself from the competition by identifying and diagnosing your customer’s critical business issues

    This virtual training workshop, delivered in English, will be facilitated by a certified SPI instructor in three, 2-hour sessions. This special program also includes the MSSP eLearning course as reinforcement and participant materials.

    Register today for the virtual workshop to be held December 12, 14, and 16 from 9:00AM – 11:00AM Pacific.

    The program cost is $500 USD, and includes the workshop and MSSP eLearning course.


  • Microsoft Dynamics Partner Community Blog

    Save the Date for the 2012 Business Leader Roadshow for Microsoft Dynamics Partners


    It literally seems like only yesterday I was assisting with coordination of the inaugural Business Leader Roadshow back in January 2009. Although, my contribution was fairly light compared to individuals like Brent Combest, the regional field sales teams, and the folks from Salesworks. This type of training focused on business owners as well as sales and marketing managers was something partners had be requesting for a number of years. As I recall, the 2009 events zeroed in on partner growth and profitability.

    Well, it’s time again to start thinking about and registering for the 2012 Business Leader Roadshow! Our partner readiness teams shares this detailed information.

    Please make plans to attend this annual event designed to help partners drive revenue and profit growth, and ultimately thrive in a changing economic landscape.

    This premier leadership event is an invaluable opportunity to collaborate with, and learn from business development experts, Microsoft field and business leadership, and your peers. With 12 months of vital insight and learning since our last gathering, this year’s event takes a deep look at what successful partners have done to align their businesses for greater impact and results.

    New for 2012! This year we are incorporating breakout tracks in order to provide more specific insight and guidance relative to the unique operating structures required by the markets our partners serve.

    Dates and Cities

    • Microsoft Office: January 11 & 12 in Irvine, CA
    • Microsoft Office: January 17 & 18 in Dallas, TX
    • Microsoft Office: January 25 & 26 in Tampa, FL


    Day 1

    • Opening and general session
    • Networking evening social

    Day 2

    • Breakout sessions aligned to operational focus
      • Highly repeatable and cost effective practices for driving high volumes of customer additions
      • Drive acceleration and greater reach in more complex on-premise opportunities
    • Closing general session

    Our session is targeted at business owners, key principals and line of business leadership. There is a $250 per person fee for the day and a half event.

    SPACE IS LIMITED so we encourage you to register early to ensure you are able to attend. Additional agenda details and hotel accommodation information will be provided in coming weeks.

    Registration is Open – Confirm Your Seat Today!


  • Microsoft Dynamics Partner Community Blog

    United States Microsoft Dynamics Partner Training & Events Calendar


    Often we hear partners are challenged by the navigation associated with PartnerSource and other Microsoft websites to appropriately find the variety of resources we create to help them grow their business.

    One of the biggest areas of improvement to fix is the dissemination of partner news & events. On the events front, I’m very excited to announce the launch of a new United States Microsoft Dynamics Partner Training & Events Calendar!

    To enable partners to more efficiently navigate through the variety of upcoming partner training activities and events, we’ve consolidated everything into an easy to view calendar. Here you can locate a detailed agenda of various live events targeted at United States based partners for the next two months. Within each category find a brief description and registration details (if applicable).

    Access the Training & Events Calendar on PartnerSource.

    Training & Event Categories include:

    • Microsoft Dynamics AX
    • Microsoft Dynamics GP
    • Microsoft Dynamics CRM
    • Microsoft Dynamics NAV
    • Microsoft Dynamics SL
    • Sales Professional Community
    • Marketing Professional Community
    • Business Development
    • Regional Calls
    • Interactive MicroSessions
    • Miscellaneous Events

    Each month we’ll refresh the calendar to include information on the next two months’ upcoming events and activities.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics ERP FY12 Holiday Season User Offer


    Our United States existing customer marketing team provides this update regarding a recently announced promotion.

    Now is a great time to connect with your customers and talk to them about expanding their ERP solution with this special "Microsoft Dynamics ERP Holiday Season User Offer". From November 1, 2011 through the end of the business day December 22, 2011 existing Microsoft Dynamics customers can purchase additional user or module licenses for up to 20% off of the standard price list for their current Microsoft Dynamics GP, Microsoft Dynamics SL or Microsoft Dynamics NAV solution. This offer is available only to customers in the U.S and Canada.

    What’s more, they only have to purchase a minimum of 2 licenses to be eligible for the discount and the discount can be applied on up to a total of 20 user or module license purchases.

    For complete offer conditions visit PartnerSource.


    11/3/2011 Edit - Please note, the offer does not include module license purchases. Updated terms & conditions are located on PartnerSource.

  • Microsoft Dynamics Partner Community Blog

    Zetadocs Express for Microsoft Dynamics NAV Released


    As of Monday, October 31, Zetadocs Express for Microsoft Dynamics NAV is available for download. This has also been announced on the Microsoft Dynamics NAV team blog.

    Zetadocs Express for Microsoft Dynamics NAV offers document management functionality integrated with Microsoft SharePoint Online, a part of Microsoft Office 365.

    Partners should download Zetadocs Express and include it in your pre-sales demonstration in order to show prospects how Microsoft Dynamics NAV can help them get control over all the documents they have to manage. Additionally, you can now offer integration to Microsoft Office 365 (using Microsoft SharePoint Online) to existing customer on a valid Business Ready Enhancement Plan.

    For complete information and to download visit PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    FY12 Microsoft Dynamics CRM Online Ad Campaign – "Don't Get Forced" (2.0) Launched


    Our worldwide Microsoft Dynamics marketing team passes along this news regarding the recent launch of the "Don’t Get Forced" 2.0 campaign on November 1, 2011.

    Targeted at enterprise organizations (250+ PCs), the FY12 advertising campaign launched on Nov. 1, 2011 in the United States and will run through June 2012 with the goal of closing the awareness gap between Microsoft Dynamics CRM and via competitive positioning.

    The campaign kicks off with a series of vides highlighting competitive shortcomings. Additionally, the media plan will drive interest through interaction through mobile devices and social sites as well as through multiple digital properties and print publications.

    Get familiar with the Microsoft Dynamics CRM Online campaign and talk with your customers about their CRM initiatives.

    Use the Through Partner assets, based on the FY11 creative platform, available now on PartnerSource. These assets will be updated to reflect the new creative platform in December.


  • Microsoft Dynamics Partner Community Blog

    RapidStart Services for Microsoft Dynamics AX 2012 – Partner Web Seminar


    As we head into a new week, our Microsoft Dynamics partner readiness team highlights this upcoming training opportunity for partners focused on Microsoft Dynamics AX.

    RapidStart Services is a configuration and setup cloud service from Microsoft that allows a fast and easy way to configure and deploy Microsoft Dynamics AX business processes and scenarios. The core benefits for you as our partner would be:

    • Fast / easy setup of demos and proof of Concepts
    • Repeatable and reusable templates allowing differentiation
    • Better collaboration with customers
    • Structured approach to implementation process
    • Allows Senior Consultants to focus on high-value adds
    • Allows Junior Consultants to go further and learn

    This training takes place on Tuesday, November 29 at 11:00AM PT. Register today on the Partner Learning Center.

    Find more information regarding RapidStart Services for Microsoft Dynamics AX on PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Kati Unplugged: Tribridge Delivers ERP Cloud on the Customer’s Terms


    Countdown to the Cloud banner

    A Blog Series for Microsoft Dynamics Partners by Kati Hvidtfeldt, US Microsoft Dynamics ERP Cloud Lead.

    Kati color 2004Microsoft Dynamics ERP offers customers the flexibility to choose between on-premises deployment, a variety of cloud deployment offerings delivered through the Microsoft Dynamics partner channel or a blend of both. Our partners help customers land on a deployment strategy that’s cost-effective and right for their businesses. In this blog, Microsoft Dynamics partner TriBridge explains why the cloud solution was a good fit for a customer that divested from a larger company.


    In 2010, with more than a decade of experience supporting cloud and Microsoft ERP, Tribridge launched Concerto Cloud Services, which includes a state-of-the-art private cloud environment dedicated entirely to the Microsoft Dynamics community. Since that rollout, we’ve been amazed at the cloud adoption rate of our Microsoft Dynamics customers, and the business value they are deriving. One recent implementation highlights some of the factors that influence the decision to move to a cloud model.

    Valet Waste, which provides recycling and waste removal for multi-family communities, was a subsidiary of a larger parent company. Due to a number of circumstances, Valet Waste was divested under a rapid timeframe—roughly 45 days. They developed a business plan with several growth scenarios. After evaluating a number of options, the company determined that the flexibility and familiarity that came with Microsoft Dynamics GP would best suit their needs. They also wanted to lower their IT infrastructure costs and minimize their datacenter footprint.

    Valet Waste decided to evaluate the private cloud deployment option. After performing a Total Cost of Ownership comparison of operating costs, upfront infrastructure acquisition costs and software costs, the company determined the private cloud model was a “no-brainer” decision for their situation, for these reasons:

    • On-premise infrastructure acquisition, staging and implementation normally take 3-4 weeks alone, and the cloud infrastructure could be implemented the day of the contract signing.
    • By implementing Microsoft Dynamics GP in the cloud, Valet Waste was able to eliminate their ERP infrastructure footprint.
    • A total cloud deployment for all enterprise applications would significantly reduce Valet Waste’s infrastructure spend.

    The result: Valet Waste was able to go live in the cloud within 30 days of contract finalization. The company can now accommodate any of the projected growth models due to the elasticity of the cloud, and it was all accomplished for a lower TCO.

    Stories like Valet Waste show the real power of the cloud on the customer’s terms. To learn more about how Tribridge makes the power of the cloud work for customers, view this video. Hear actual experiences, actionable advice, and accurate expectations about implementing ERP in the cloud by joining Microsoft, Tribridge, and Valet Waste for a live simulcast with Q & A on November 17 at 11:00AM PT.

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