Peter A. Jensen
I have been with Microsoft since 2002, but I have been with Dynamics even longer, starting out with a Dynamics NAV partner in 1992. I currently lead the Partner Programs team in the US Dynamics organization and look forward to keeping in touch with the US Dynamics Partner Community on this blog.
The February 2012 edition of Microsoft Dynamics CRM 2011 pricing & licensing guide is now available. The document includes guidance on following topics:
This Guide provides an overview of the licensing structure and options for Microsoft Dynamics CRM 2011. Topics covered include Server editions, Client access licenses and external connector licenses, program availability, sales channels, pricing, and Microsoft Dynamics CRM 2011 upgrade paths, Microsoft Dynamics CRM Online subscription licenses and programs, Software Assurance, Subscriber access licenses, and other important information that will help address Customer queries related to Microsoft Dynamics CRM 2011 licensing.
Download the current guide from the Microsoft Dynamics CRM Price Sheets area on PartnerSource.
Kati Hvidtfeldt, US Microsoft Dynamics ERP Cloud Lead, invites Microsoft Dynamics partners attending Convergence to participate in a Cloud-focused networking event on the evening of Sunday, March 18. Her team shares this event description.
Make the connections you need to capitalize on the cloud! Hear the latest update on the Microsoft Dynamics cloud business and programs for partners from Microsoft Dynamics executives. Then join in a structured networking session and meet with up to ten Microsoft SPLA professional hosting providers who can help your business develop a cloud services strategy, transition your solutions to the cloud, and bring a hosted solution to market—and make sure your business gets credit for your Microsoft Dynamics ERP cloud business.
You’ll have ample time for follow-up conversations after the structured networking segment. The event will include a hosted bar, food, and a special prize drawing.
Don’t miss this exclusive opportunity for Microsoft Dynamics SPLA Hosting Partners and Microsoft Dynamics VAR, ISV, and SI partners to network in a structured setting to facilitate partnerships that will help transition your Microsoft Dynamics ERP business to the cloud.
Click here to access registration details and additional information.
Our Microsoft Dynamics Product Marketing Team has recently created a great new partner resource to assist your during the sales process. The current version of the guide focuses on addressing service infrastructure and operations questions, and has been positioned as follows…
Are you struggling with how to respond to Microsoft Dynamics CRM Online RFPs? Partners may use this Microsoft Dynamics CRM Online RFP Response Guide for Partners to help you articulate compelling and accurate responses to commonly asked questions about the service.
The document offers “cut and paste” starting point answers designed to help the partners more quickly and effectively address customer inquiries.
Visit PartnerSource to download the guide.
Michael Griffiths, Global Director, Microsoft Dynamics Retail and Distribution, shares this important update today regarding a partner training event being held post-Convergence 2012.
We are pleased to invite you to participate in the upcoming “Microsoft Dynamics AX for Retail Technical Conference 2012”. This conference will be hosted by the Microsoft Dynamics Retail Product Development team in conjunction with the Microsoft Dynamics Sales and Marketing organization.This event will be held on March 22-24 in Houston after the end of Convergence 2012. To address the varying needs of various roles and needs, we have structured this conference into two parallel tracks with varying focus, depth and timelines.
Key details of the event and tracks are below:
Track - 1: Microsoft Dynamics AX for Retail for Sales Professionals
Track - 2: Microsoft Dynamics AX for Retail for Technical Consultants and Implementers
March 22, 2012
March 22 – 24, 2012
8am to 6pm
Day 1 & 2: 8am to 6pm
Day 3: 8am to 4pm
5150, Westheimer Road, Houston, TX 77056
200 and 300
Sales and Pre-Sales professionals, Account Managers
Functional and Technical consultants, Solution Architects, Developers, Product Support
500 USD per person
1,250 USD per person
Breakfast, Lunch and snacks/beverages.
Breakfast, Lunch and snacks/beverages for all days.
- Overview of Retail Solution and Architecture
- Key solution differentiators, value proposition
- Roadmap and momentum
- Pricing and Licensing
- Focused sessions on key areas of solution including:
o Organization and Channel Management
o Store and Terminal Management
o Merchandising & Inventory Management
o Pricing and Promotions Management
o Point of Sale
o Customer orders & End of Day process
o Payment processing & Online Services
o Reporting and Role Centers
o Overview of Extensibility & key benefits
- In-depth sessions on key areas of solution including:
o Store Inventory
o Store Connect and Transaction Services
o Security, Performance and Scalability
o Deployment, Troubleshooting and Monitoring
o Hardware, OS/DB support, Upgrade
o Locale specific capabilities
o Extensibility scenario – example in depth
Sessions will be delivered by SMEs from Retail Product Development team
Registration and Participation:
If you are interested in this session, please send an email to email@example.com with the following information, along with Track 1 – Sales in the email subject.
You will be notified upon approval with follow up instructions to complete registration.
Space is highly limited and will be allocated on first come first serve basis
If you are interested in this session, please send an email to firstname.lastname@example.org with the following information, along with Track 2 – Implementation in the email subject.
Access to Retail solution (VM) will be provided to participants for use during and post training day
“Winning in Retail” is a very high priority for Microsoft, and we have seen great success over the past 18 months. We have a unique value proposition in the market, but with that comes unique requirements for resources and skills. Retail specific training is very important for successful deployments. Just knowing Microsoft Dynamics AX is not enough, nor is simply understanding the retail industry. There are a combination of skills required across the POS, store management, merchandising, supply chain and financials that are important to success.
We see this as a Must-Attend training for any partner serious about retail and planning to engage with us moving forward. The pace of our growth and roadmap acceleration means meeting customer expectations without this level of immersion will be extremely challenging. We will expect that people have participated in this training as a foundation for the deeper, direct engagements. We encourage everyone to take advantage of this opportunity and we look forward to working with all of you.
Two valuable tools are now available to you!
Schedule Builder enables attendees to make a customized Convergence session schedule, so that you can plan your time from (almost) dawn to dusk. An important note is that while this is a helpful tool to maximize time at Convergence, it is not a placeholder and session attendance is available on a first come, first serve basis only.
Convergence Connect is a structured networking tool that makes it easy to connect and network with fellow attendees. This tool is open to all Convergence attendees and allows you to find people you'd like to meet with by searching profiles for keywords, geographies, Microsoft Dynamics product, industry, and more.
Access both of these resources under the After You Register menu item on the Convergence website.
Dynamic Communities, the masterminds behind the professional associations and software user groups such as the AXUG, GPUG, CRMUG, and NAVUG, is once again extending their reach into the Microsoft Dynamics partner community by hosting their PreGAME events prior to Convergence 2012 in Houston, TX on Saturday, March 17.
PreGAME gives Microsoft Dynamics partners an opportunity to focus on networking, education, preparation and strategy-building before customers start arriving in Houston. This year, PreGAME includes events for partners focused on Microsoft Dynamics GP, Microsoft Dynamics CRM, and Microsoft Dynamics AX. All activities will take place at the Hilton Americas from 1:00-4:30pm. Please click on the appropriate event link below for detailed agendas, and to register for the event tailored to your product area.
GP Partner Connections PreGAME 2012 Houston
PreGAME features sessions for Microsoft Dynamics GP partners in sales & marketing, consultant and developer roles. Sessions will be led by Microsoft Dynamics GP executives and will give partners an opportunity to learn about new features in Microsoft Dynamics GP “12” and what should be done now to prepare for this significant upcoming release.
PreGAME 2012 for Dynamics CRM Partners
PreGAME – hosted by the CRMUG Partner Council – provides an opportunity for you to make new connections in the Microsoft Dynamics CRM community, share knowledge and experiences, chat with Microsoft executives about Microsoft Dynamics CRM partner programs and products, and explore ways to get engaged with the CRMUG. Join us to connect with fellow Microsoft Dynamics CRM partners and build your game plan for conquering Convergence 2012!
AXPAC PreGAME 2012 – Houston
This year's PreGAME event will be three meetings in one! First off the VARs will meet, followed by a joint meeting with the VARs and ISVs. PreGAME will wrap with a session for the ISVs. Of course, all partners are welcomed to sit in all three sessions.
Please note registering for PreGAME will not register you for Convergence. If you're attending Convergence, be sure to complete your conference registration via the Convergence website.
Also, don’t forget to wrap up your day by attending the Microsoft sponsored Partner Only Event at Convergence for an Executive Q&A and Reception on Saturday, March 17 at the Hilton Americas from 5:00-8:00pm.
Since you may have missed the announcement of this new promotion on PartnerSource last week, I’m excited to share the details here.
Eligible Microsoft Dynamics ERP partners can extend a US$2000 customer rebate on an initial customer order for at least three users for the Advanced Management (AM) or Business Essential (BE) edition of Microsoft Dynamics ERP (Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics GP or Microsoft Dynamics SL) through Microsoft’s SPLA Licensing program in the United States.
This promotion is available from, February 1, 2012, until end of business on, February 29, 2012.
Visit PartnerSource for complete terms and conditions as well as rebate instructions.
Also, don’t forget to register on the Partner Learning Center for the upcoming Microsoft Dynamics Sales Professional Community Call focused on FY12 H2 Offers scheduled for February 21 at 11:00AM PT.
The launch momentum continues to build as new capabilities are delivered to Microsoft Dynamics CRM under the primary theme of “CRM Anywhere”. To build Microsoft partner knowledge of this release, we’ve recently created a new training opportunity.
As our US partner readiness team explains, this Tech Chat Series will provide an opportunity for ongoing discussion and Q&A between Partners and Microsoft, leading up to the formal readiness courses and materials which will become available closer to the release.
The format for the Tech Chats is as follows:
Upcoming Topics Include:
Visit PartnerSource for registration information.
Can you believe Convergence 2012 is only 3 weeks away (March 18-21)?! If you haven’t registered, here are twelve compelling reasons to attend. If you are already planning to travel to Houston, be sure to add many of these activities to your schedule.
1) With a new worldwide emphasis, Convergence 2012 has expanded the networking opportunities open to you with an even greater international presence.
2) New Microsoft Dynamics ERP product offers were created for customers who attend Convergence. Visit the offer page to review full terms and conditions.
3) You have the opportunity to hear Microsoft COO Kevin Turner, Microsoft Business Solutions President Kirill Tatarinov, and Ret. General Colin L. Powell speak during the keynotes.
4) Tailor your experience with Connect and Schedule Builder. Convergence Connect is a structured networking tool that makes it easy to connect and network with fellow attendees. Schedule Builder enables attendees to make a customized Convergence session schedule, so that you can plan your time.
5) Microsoft Dynamics partners can network and connect with other partners, ISVs, and Microsoft executives at the PreGAME events on Saturday, March 17 from 1:00-4:30pm.
6) Rock out with Daughtry during the Convergence Reception!
7) Participate in an ERP Cloud-focused networking event on the evening of Sunday, March 18. Hear the latest update on the Microsoft Dynamics cloud business and programs for partners from Microsoft Dynamics executives.
8) Learn how the Microsoft Operations business unit within Microsoft Corporation transformed its business through the implementation of Microsoft Dynamics AX and Microsoft Dynamics CRM Online during the A Case Study in Transformation: Microsoft Operations session on Monday, March 19 from 5:00-6:00pm.
9) Help celebrate the 2012 Customer Excellence Award Winners! The Customer Excellence Awards recognize, honor, and celebrate customer organizations that are achieving outstanding success with their Microsoft solutions.
10) Expand your solution footprint by chatting with almost 300 top partners who are experts in Microsoft Dynamics products, services and solutions from around the world during the Expo Experience.
11) Gain deeper product knowledge in a one-to-one environment via the Microsoft Solutions Experience. Access through the middle of the Experience Center for Technical Support, Product Demos, Hands on Labs, and the AXUG, CRMUG, GPUG, and NAVUG User Groups.
12) And finally… Microsoft is again holding an event just for you! You are invited to the Convergence Partner Only Event on Saturday, March 17 at the Hilton Americas. We will be hosting an Executive Q&A followed by a Partner Reception from 5:00-8:00pm.
Now that you know the Top 12 reasons to attend Convergence 2012, make sure you and your customers and/or prospects are registered! We have made it easy for you to invite them by creating Demand Generation Materials that you can utilize on PartnerSource.
A Blog Series for Microsoft Dynamics Partners by Kati Hvidtfeldt, US Microsoft Dynamics ERP Cloud Lead.
Scalability is one of the key benefits prospective customers respond to when considering the cloud delivery model. But for many industries, scalability is not just about planning for future growth: It’s about adjusting for busy and slow seasons, year after year. In this week’s blog, Tom Doerner, president of Microsoft Dynamics partner WatServ, outlines how partners can uncover new opportunities by addressing the challenges of seasonal fluctuations through a cloud-based ERP solution.
WatServ has always helped Microsoft Dynamics ERP customers understand how the cloud can economically address concerns most businesses have around infrastructure, software, data center and IT skills. But 18 months ago we acted on a pattern we were seeing in specific industry niches that have unique challenges around the need to ramp their systems up or down seasonally. It started with a tax preparation company that had more than a thousand users on ERP for 3 or 4 months, followed by 9 months when only 60 employees used ERP. Agricultural and educational businesses had similar issues.
Until recently, companies in these kinds of industries have had to purchase infrastructure and software to support the high user counts and transaction volumes of their busy season, even though they have an excess of computing resources during the majority of the year. These companies also needed to provide an appropriate computer room and adequate IT staffing. This high cost of doing business is very inefficient.
By implementing cloud-based Microsoft Dynamics ERP solutions, seasonal companies can address these challenges economically.
WatServ is one of the largest, most experienced providers of hosted Microsoft Dynamics ERP in North America. Click here to learn about how you can partner with WatServ to provide cloud services to your customers.
To learn more about how to incorporate cloud-based solutions into your business plans visit the Microsoft Dynamics Countdown to the Cloud page on PartnerSource. Go to www.microsoft.com/dynamics/growyourbusiness for resources that demonstrate to customers how Microsoft Dynamics ERP cloud, hybrid and on-premise solutions can benefit their businesses.