Peter A. Jensen
I have been with Microsoft since 2002, but I have been with Dynamics even longer, starting out with a Dynamics NAV partner in 1992. I currently lead the Partner Programs team in the US Dynamics organization and look forward to keeping in touch with the US Dynamics Partner Community on this blog.
A Blog Series for Microsoft Dynamics Partners by Christian Lindberg, Solution Sales & Marketing, Microsoft Dynamics Partner Team.
To help maintain excellent service levels and support customers with great efficiency, Retail Software Associates searched for a project management tool that would fit with its ways of working and other software systems. Nothing quite worked out until Bo Lundqvist, President and CEO at RSA, clicked on the Microsoft Dynamics Marketplace tab in Microsoft Dynamics CRM, which the company uses to manage its sales and marketing efforts. “Through the Marketplace tab in Microsoft Dynamics CRM, it was very easy to search for a project management solution and to see what the Microsoft partners offer,” says Lundqvist.
RSA settled on CRM-Project, a solution from Microsoft partner xRM1. “I’m extremely happy with the Microsoft Dynamics Marketplace and with what I see from CRM-Project so far,” says Lundqvist. “With a few clicks, I was able to connect with a solution and a vendor that addressed our needs for all aspects of our complex project management. What’s more, it only took a few days to get the new tool up and running in our business.”
Read the full story: http://bit.ly/MRN4sl
As mentioned on the Inside Microsoft Dynamics GP blog last week, you can now register for an upcoming Jump Start Training class dedicated to the Microsoft Dynamics GP 2013 Web Client. According to the course overview:
This 1-day training course will provide you the initial exposure to what you will need to drive successful Microsoft Dynamics GP Web Client implementations. There will be a significant amount of technology behind this release and it will be imperative that you and your organization takes the time needed to learn, understand and apply these required dependencies – including IIS/SSL certificates, Load Balancing Technologies, Firewalls, Ports, URL Reservations, and the different deployment strategies to be considered. If you are looking at getting a jump start on the Microsoft Dynamics GP Web Client, this initial training is something you don’t want to miss.
As an added bonus, the course is offered at no extra charge for Microsoft Dynamics GP Technical Airlift 2012 (Microsoft Fargo – September 12-14) attendees! You are required to register for this course to reserve a seat.
For those of you whom missed our Master VAR Open House web seminars held in May, we are excited to introduce several options to review the latest Master VAR information during the June office hours.
As part of our continued effort to ensure partners have all the information they need to evaluate future options, our US Microsoft Dynamics Partner Team is pleased to announce that the three US Master VARs will begin hosting regular, informal “office hours” this month. These sessions are designed to provide you an opportunity to interact directly with SBS Group, Socius and Tribridge and explore ways to work together. If you have not had a chance to attend our recent webinars, or if you have additional questions that have not been answered, we would strongly encourage you to check out these partner-hosted sessions.
A schedule of events and registration links for each session is below, and can also be found on PartnerSource. As always, if you have any questions, please feel free to contact MasterVAR@microsoft.com.
June 18 12:00 PM PT June 25 12:00 PM PT
June 12 10:30 AM PT June 26 10:30 AM PT
June 14 12:00 PM PT June 26 1:00 PM PT
Wondering what the hot topics are for the month of June? Worried you have to sift through volumes of articles on various websites? Don't worry. We have answers. Take a time out and watch our Microsoft Dynamics June 2012 PartnerSource North America Highlights video. You'll receive a quick update in 4 minutes!
Within the last couple of weeks the Microsoft Dynamics CRM Partner Launch Portal on PartnerSource was refreshed with valuable resources to prepare your organization for the next release. Navigate to the portal to find:
Also, there are important steps to prepare customers to upgrade to the next release of Microsoft Dynamics CRM. Please take the time to review the guidance on PartnerSource.
CRM Innovation, an independent software vendor and Microsoft Dynamics CRM consultancy, takes full advantage of the Microsoft Dynamics Marketplace to market its services and solutions, such as Web2CRM, an Internet lead-capturing tool for Microsoft Dynamics CRM 2011. In addition to providing a venue to showcase its solutions online, CRM Innovation has found that the Microsoft Dynamics Marketplace also is a source of authentic customer reviews that have served as references to close deals.
“In addition to being a great reference for us, the Microsoft Dynamics Marketplace is a significant part of our overall marketing strategy and a major source of our lead generation,” says Jerry Weinstock, Microsoft Dynamics CRM MVP and Business Development Manager for CRM Innovation.
Read the full story: http://bit.ly/LNsW7Y
The Microsoft Dynamics product management team is excited to share this new portal as the place for you to come to find the latest news and information about the Microsoft Dynamics SL 2011 FP1 release. It’s also the best place to access the most relevant collateral, technical resources, tools and training materials as they are made available.
Bookmark this PartnerSource page and come back often to get ready for the release of Microsoft Dynamics SL 2011 FP1.
Also, stay connected to a variety of Microsoft Dynamics SL news, information and dialogues by visiting the Microsoft Dynamics Community.
Microsoft is proud to announce our Platinum Sponsorship of Directions 2012.
The website for the Directions 2012 conference has officially launched. The conference takes place October 27-30, 2012 at the Arizona Biltmore in Phoenix, AZ.
Registration is now open and Sponsorships are going on a first-come-first-serve basis. The Directions 2012 Conference is kicking off with the Super Early Bird Special! For a very limited time, get your Directions registration at the low price of only $795 through June 15, 2012!
As mentioned yesterday on both the Inside Microsoft Dynamics GP and Developing for Dynamics GP blogs, it is now time to start nominating your customers for the Technology Adoption Program for Microsoft Dynamics GP 2013.
As highlighted on the PartnerSource page:
The Microsoft Dynamics GP Rapid Deployment Team is seeking good candidates for the Microsoft Dynamics GP 2013 Technology Adoption Program. We are providing this information as general guidance regarding the type of participant we are seeking. The top priority is, as always, enthusiastic participants with the resources and support which will allow them to successfully test, deploy, and provide feedback throughout the estimated 4-6 month cycle.
Refer to the guidelines on PartnerSource and nominate your customers today.
Also, for all things Microsoft Dynamics GP 2013, be sure to register for the Microsoft Dynamics GP Technical Airlift 2012 being held September 12-14 on the Microsoft Fargo Campus.
A Blog Series for Microsoft Dynamics Partners by Kati Hvidtfeldt, US Microsoft Dynamics ERP Cloud Lead.
For many thriving companies, deep industry expertise is the core of their success and technology serves as the enabler. Jim Barnes, Co-founder, President and CEO of Microsoft Dynamics partner enVista, has spent 20 years consulting Fortune 500 retail, wholesale distribution and e-commerce companies in all areas of extended supply chain management—from source to consumption, at home and abroad.
In this week’s blog Jim tells the story of how Microsoft Dynamics AX and the company’s decision to manage critical applications in the cloud helped enVista grow from 3 employees to more than 40 in four years—and helped $100mill+ e-retailer One King’s Lane respond to explosive online sales, growing revenues several-fold.
enVista started 10 years ago as a supply chain consulting firm focused on planning and execution for retail—demand planning, transportation, and warehouse management systems. In 2008, we became a Microsoft Dynamics partner, combining our ability to talk deeply around retail with Microsoft Dynamics AX to enable those processes.
Then, in 2010 we decided to provide Microsoft Dynamics AX to our customers through a private cloud model. We had acquired the company Appnuity to host other supply chain execution systems. We had the IT services acumen. We had the infrastructure in place: data center, staffing, monitoring, disaster recovery. And we had developed IP around data collection and order management. By August 2010 we had a relationship with senior executives at One King’s Lane.
The Answer for One King’s Lane: Integrated Business Management in the Cloud
One King’s Lane had been using a third party fulfillment provider to support their thriving business. The e-retailer needed a true enterprise and integrated ERP platform that could support their increasing sales and ever evolving brand and marketing strategy. Through our deep retail supply chain expertise and our ability to manage critical applications in the cloud, we offered One King’s Lane an integrated business management solution that serves as the back-office hub of the e-retailer’s entire operation, managing the entire supply chain from order to cash, and procure to pay.
Our ability to deliver a cloud computing solution was important in the retailer’s decision for several important reasons, including:
1. Flexible licensing: When we started working with One King’s Lane the company’s revenues were less than half of what they are today, and they didn’t want to pay high licensing fees up front. We negotiated the licensing fees so they wouldn’t have to pay until they went live and started receiving the full benefits.
2. Rapid start: We were able to create a temporary development environment within days of the solution selection to quickly make progress on coding, development and training
3. Agile implementation: It took only five months to implement One King’s Lane’s entire customized solution, including 34 virtual servers.
4. Rapid scaling: One King’s Lane started with 12 concurrent users. The solution’s ability to rapidly scale to changing business requirements has enabled the company to grow to 75 concurrent users in one year, without missing a sale.
5. Decreased IT infrastructure: By virtualizing the environment One King’s Lane didn’t have to procure (estimated) $ 200K – 250K of equipment and software.
6. Decreased IT internal staffing: By outsourcing IT Management to enVista, One King’s Lane was able to reduce IT costs and administrative requirements.
7. Faster return on investment: As One King’s Lane’s revenue has increased, the cost of their Microsoft Dynamics AX solution has reduced as a percentage of sales; current Total Cost of Ownership (TCO) is less than .1% of its total sales.
8. Improved system uptime: enVista manages the system 24/7, ensuring an uptime rate of 99.9%and disaster recovery that accommodates transitioning the e-retailer’s system (fail over) to another location if necessary.
The home goods e-retailer is deriving significant benefits and convenience from using one partner to manage all of its IT requirements. By having a strong vision, One King’s Lane is able to run its entire business with a customized e-commerce website, shopping cart and Microsoft Dynamics AX. And enVista has an even stronger position in the retail and distribution supply chain management space.
A Microsoft Gold Certified partner, enVista enables manufacturing, distribution, retail, and eCommerce companies to reduce operating costs, improve customer service and enhance profitability through innovative implementation of ERP, transportation, and supply chain solutions.
To learn more about how to incorporate cloud-based solutions into your business plans visit the Microsoft Dynamics Countdown to the Cloud page on PartnerSource. Go to www.microsoft.com/dynamics/growyourbusiness for resources that demonstrate to customers how Microsoft Dynamics ERP cloud, hybrid and on-premise solutions can benefit their businesses.