Microsoft Dynamics Partner Community Blog

Microsoft Dynamics Partner Events, Information and Tips

November, 2012

  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics CRM Brings Customers a Reimagined User Experience


    Please take some time to bring yourself up to speed on the latest announcements related to the next service update for Microsoft Dynamics CRM Online. As stated in the press release…

    REDMOND, Wash. — Nov. 1, 2012 — Microsoft Corp. today announced that its next service update for Microsoft Dynamics CRM Online will be released in December 2012. This new service update comes on the heels of continued success that the Microsoft Dynamics CRM business is experiencing in the market, as it completes its 33rd consecutive quarter (as of FY13 Q1) of double-digit revenue growth and closes the gap on its 3 millionth seat.

    “This release, the first in a planned set of rapid innovation, puts us in a position to redefine user experiences for business professionals,” said Bob Stutz, corporate vice president, Microsoft Dynamics CRM. “We’ve reimagined the business process and infused new communication and collaboration capabilities powered by Skype and Yammer. We continue to help sales and customer service professionals drive new levels of productivity on the browser of their choice, and across a wide range of devices.”

    New functionality and enhancements includes:

    · Enriched business process definitions and reimagined user experiences

    · New enterprise social collaboration and communication strength

    · Expanding browser and device strategy with support for Windows 8 and Apple iOS

    · New Extensibility options and Expanded support for compliance standards

    · Stepping forward in the marketing automation space

    More definitive information on the new capabilities in the December 2012 service update is provided in the release preview guide, which can be downloaded at The Microsoft Dynamics CRM team can be followed on Twitter at @MSDynamicsCRM and by using the hashtag #MSDYNCRM.

    Access the complete press release on the Microsoft News Center.

    Find additional guidance on the CRM Connection blog.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics Holiday Certification Sweepstakes


    Current certifications play an important role in your participation and access to benefits in the Microsoft Partner Network (MPN). We’re giving you additional incentive to focus NOW on renewing and building incremental certification and accreditation skills in your organization—just in time for reenrollment in MPN and the upcoming holiday season!

    Let us help you tackle one more thing on your to do list. In addition to amplifying up your certified resource muscle, we’re putting a sweepstakes in place which provides an opportunity to win great prizes just in time to help with your holiday shopping. Between October 24, 2012 and December 15, 2012 for every exam passed your name will be entered into a drawing to win a prize package.

    Visit PartnerSource to review specific exams as well as complete Terms & Conditions.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics AX on Enterprise Agreements – Are you ready? – Partner Web Seminar


    This summer Microsoft announced updates to our Microsoft Dynamics Partner Strategy at Microsoft Worldwide Partner Conference. One component of the announcement was the arrival of Microsoft Dynamics AX on Enterprise Agreements. If your organization focuses on the enterprise customer market, you should attend an upcoming web seminar on Tuesday, November 13 at 9:00AM PT.

    By attending this one hour web seminar, you will learn:

    · Overview of the partner incentive and program changes with dates and timelines

    · Importance of making sure eligible opportunities are in PSX

    · Operational side of the business

    o Signing the CSA agreement – where to find the information

    o Making sure certifications are in VOICE

    o How to make a claim

    o Where to look in voice for information

    o Make sure you get customer add credit – partner of record

    Visit the Partner Learning Center to register.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics Operations Dynamics Hour November 2012 Topics


    You are invited to join Microsoft Dynamics Operations on November 14 for an important Live Meeting event. Session topics include:

    · Microsoft Dynamics AX – Brazil Compliancy

    · Microsoft Dynamics CRM Online and On-Premise – Important Updates

    · Microsoft Dynamics NAV 2013 – Updates from October Training

    · Important Reminders/Updates

    The Dynamics Hour offers partners a monthly training opportunity where subject matter experts deep dive on one or two Operational topics. Register for this or other operational training events or see past recordings on PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics Road to Repeatability Call: Driving Demand


    R2R Rally Group

    Join the November 2012 Microsoft Dynamics Road to Repeatability call focused on driving demand.

    This month we look forward to several marketing experts addressing how to drive demand in the volume space, including a review of best practices, tools available to partners and a spotlight on improving results from social marketing tactics.

    This 60-minute sessions takes place November 14 at 11:00AM PT. Visit the Partner Learning Center to register.


  • Microsoft Dynamics Partner Community Blog

    Kati Unplugged: The Cloud, On Premises—and the ERP Needs of the Energy Sector


    Countdown to the Cloud banner

    A Blog Series for Microsoft Dynamics Partners by Kati Hvidtfeldt, US Microsoft Dynamics ERP Cloud Lead.

    Kati color 2004In last week’s Kati Unplugged blog post we looked at the flexibility of Microsoft Dynamics. Depending on the business situation, different deployment options can have their advantages. Microsoft Dynamics offers customers ERP delivery models to meet their specific needs.

    This week, we take a closer look at how cloud and hybrid cloud Microsoft Dynamics systems deliver on the needs of the growing energy industry. Solutions consultant Steve Chapman, from Rose Business Solutions, explains how RoseASP is meeting the needs of its energy-sector customers.


    At RoseASP, we’ve been hosting Microsoft Dynamics since 2000. We’ve seen a big increase in the number of companies looking to host their ERP systems in the cloud. Some are upgrading to Microsoft Dynamics from QuickBooks or other systems. And others want us to host their existing Microsoft Dynamics systems so they can focus more on their businesses.

    Recently we’ve seen a lot of companies taking advantage of opportunities in the energy sector. An increase in domestic energy exploration and production has many companies redeploying assets into businesses in this sector.

    For example, one client is acquiring existing businesses and needs efficient ways to manage and control their expanding portfolio. They chose to use Microsoft Dynamics GP in the cloud because the solution:

    · Provides a standard system that their operating companies could effectively use across different types of businesses;

    · Allowed them to upgrade existing Microsoft Dynamics GP systems and provide common access and reporting;

    · Provides a quick implementation experience and a system that will scale with their growing business units;

    · Allows them to focus on their businesses and leave the bulk of their IT concerns to RoseASP; and

    · Provides for easy and effective corporate reporting and accounting.

    Another customer is an energy based company that was already using Microsoft Dynamics GP on-premise, but wanted to host it in the cloud for these reasons:

    · Allowed them to easily update their IT infrastructure;

    · Allows them to outsource their continuing IT support for their ERP system; and

    · Offers the flexibility to maintain a secure connection to an on-premise, vertical solution used in their daily operations.

    For the burgeoning energy industry, Microsoft Dynamics ERP through the cloud offers scalability, resource-efficiency, accessibility, and robust reporting benefits–plus the flexibility to deploy in the cloud while integrating with existing on-premises vertical solutions.


    RoseASP was founded in 2000 as a division of Microsoft Gold Partner Rose Business Solutions, an award-winning reseller with more than 25 years of ERP product experience.  We are a cloud hosted ERP solution provider and cloud CRM solution provider specializing in the Microsoft Dynamics family of products.  As a leading Microsoft Dynamics cloud solution provider, we have had the opportunity to engage hundreds of emerging middle market companies, large multinational organizations, and other Microsoft Partners to provide cost effective cloud-based solutions for businesses worldwide.

    To learn more about how to incorporate cloud-based solutions into your business plans visit the Microsoft Dynamics Countdown to the Cloud page on PartnerSource. Go to for resources that demonstrate to customers how Microsoft Dynamics ERP cloud, hybrid and on-premise solutions can benefit their businesses.

  • Microsoft Dynamics Partner Community Blog

    Convergence or a Cardboard Box: What’s Your Strategy in Gaining a Competitive Advantage?


    Special guest post by Microsoft Dynamics partner:  Dennis Bruce, Data Masons Software

    Isn’t asking someone how many times they’ve been to Convergence like asking someone their age? Let’s agree and just say that I’ve been around the Convergence block a time or two. Enough to know that without Convergence, I might as well find a nice, sturdy cardboard box to call my office…

    Right before leaving for Seattle to attend the Dynamic Communities User Group Events, I received my annual “Convergence 2013 New Orleans Sponsor and Exhibitor Opportunities” email from Marci Eversole. And I’m sure that as Marci hit “Send” on that email, she knew I would be one of the first registrants on behalf of Data Masons – Convergence is a business critical event for our company.

    Marci and her team have Convergence running like a well-oiled machined. For sponsors and attendees alike, this means we can focus on our experience and not all the logistical details that could make or break our time away from the office. So from the beginning, the focus on the event is to foster top-notch educational and networking opportunities throughout the program, as demonstrated by the array of tracks, expo hall promotions, volunteer commitments and social activities. This focus alone sets Convergence apart from other industry events.

    Personally, this event is my one consistent opportunity to reunite with old colleagues, meet new faces in the Microsoft Dynamics community and talk to them one-on-one about their latest goings-on in the world of Microsoft Dynamics. In a time where most of us are keyed into multiple social media outlets, these face-to-face meetings are even more valuable as they’ve become fewer and far between. And I tell you, it’s these relationships and the knowledge sharing conversations they ignite that help drive my success throughout the year.

    For Data Masons, missing Convergence would be like developing software in that nice, sturdy cardboard box I mentioned. As an ISV provider, this event gives us access to 3 essential audiences that are critical in helping us maintain our competitive advantage:

    1. Microsoft Dynamics End Users: We confirm the needs of end users and share our expertise with successfully implementing integrated EDI with companies of the same profile;

    2. Microsoft Dynamics Partners: We hear directly from the implementation partners on new or evolving client- and industry-specific EDI requirements; and

    3. Microsoft: We put on our biggest listening ears and pay close attention to Microsoft as they educate us on their strategy and product development. As an ISV, we believe it’s critical that our development and implementation strategies have the same focus as Microsoft’s, as our goal is to be an extension of what they are providing to the community.

    Without Convergence and without talking directly with these 3 key audiences that are crucial to our success, like I said, we might as well develop our ISV solution in a box with no insight into the larger community. And believe me, I would much rather be networking with the best minds in the business than sitting in a very small box …

    See you at Convergence!

  • Microsoft Dynamics Partner Community Blog

    Announcing the 2013 President’s Club and Inner Circle for Microsoft Dynamics Programs


    The 2013 Partner Recognition Program for Microsoft Dynamics recognizes our top Microsoft Dynamics partners for their exceptional FY13 performance.

    To achieve 2013 President’s Club for Microsoft Dynamics, partners must demonstrate a strong combination of revenue or customer adds, plus license growth.

    A small number of strategic partners from across the globe will be invited to be part of the 2013 Inner Circle for Microsoft Dynamics based on their stellar sales performance in FY13. Partners will qualify to be considered for Inner Circle based on performance and those who have demonstrated consistent business leadership and strategic impact on the growth and success of the Dynamics business.

    Visit PartnerSource to access qualification, benefits and program rules.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics CRM RFP Guide


    Passing along this update again as you may have missed some of the previous announcements through our various partner communications engines, or directly from your Microsoft representative. Our Microsoft Dynamics CRM team is excited to announce the availability of the Microsoft Dynamics CRM RFP Guide.

    Per the guide’s “how to” section, this document is designed to assist partner resources in responding to prospective customers’ RFPs. The content in this document is arranged into several categories. Each category includes a list of representative RFP questions and standard answers to those questions. Some information may appear in multiple places with different levels of detail. Questions in an actual RFP will not exactly match the questions in this document. Look for the closest match or matches to the question you are trying to answer and customize your response as appropriate.

    Download the guide today from PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Convergence 2013 Early Registration is Open NOW!



    That’s right, registration is now open with the best pricing available. When you take advantage of early registration, you save $300 per full pass!

    So don’t wait, register now.

    Are you done? OK.

    Once you and your team are registered, it’s time to start encouraging your customers to do the same. We’ve created lots of resources to help you get the most out of Convergence, including tools for customer engagement. You can find them all on PartnerSource, ready to download today.

    One way to get the word out is by sending an email blast to all of your customers, and then follow it up with personal invitations to the customers you want to be certain will attend. The early registration discount is a good way to motivate customers, so be sure to mention it. Here are some ideas to get you going.

    · Use the Early Registration email template and make it personal with your own stories of Convergence success.

    · Include quotes from customers who have attended Convergence.

    · Create a communications calendar to regularly remind customers about Convergence. Send on the day registration opens, the week before early registration ends, and four weeks before Convergence starts.

    · Personalize the Convergence email signature block on PartnerSource, and include it in your emails.

    · Use Your Twitter and LinkedIn accounts to socialize Convergence updates. Use the hashtag: #CONV13

    Convergence 2013 is coming to New Orleans, LA, March 18-21, 2013, and this early registration discount only lasts until January 25, 2013. So don’t wait! Encourage your customers to register today.



    Enter the Convergence Share Your Story contest and you could win a $250 gift card - and a FREE PASS to Convergence 2014. Check out the full contest details.

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