Microsoft Dynamics Partner Community Blog

Microsoft Dynamics Partner Events, Information and Tips

April, 2013

  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics at Worldwide Partner Conference 2013


    With more than 30 Microsoft Dynamics sessions planned and a wealth of networking opportunities, you don’t want to miss the 2013 Microsoft Worldwide Partner Conference (WPC) in Houston, July 7 – 11. The time to commit to the future of your business is now.

    NEWLY UPDATED! Detailed session information now available on the Digital WPC website. Simply navigate to the WPC 2013 Sessions, and under the Track type filter on Microsoft Dynamics.

    Register today!


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics Partner Strategy April 2013 Update


    Navigate to PartnerSource to find important information from Rich Wickham, General Manager - Microsoft Dynamics Partner Sales and Programs, regarding updates to the CSA fee rates for Microsoft Dynamics AX on Enterprise Agreements and Microsoft Dynamics CRM.

    Per Rich, this announcement will provide the clarity and support to help you grow your business by:

    • Providing a roadmap
    • Recognizing partner efforts
    • Rewarding growth
    • Improving alignment

    Please access and review the Microsoft Dynamics Partner CSA Fee April 2013 Update Overview Presentation. In addition, join us as we discuss the changes over a live webcast in May 2013.


  • Microsoft Dynamics Partner Community Blog

    Quick Listing of Microsoft Dynamics CRM Partner Training Resources for Polaris Update


    With the variety of updates and new features associated with Polaris are now in market, if you haven’t done so already, please take the time to tap into the many on demand training resources Microsoft has in place.

    These include:

    · Roadmap Overview
    · Blitz Day
    · Tech Chat Series
    · Technical Web Seminars

    Find links to all of these events on PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Competency Exam Second-Shot Offer Ends May 31, 2013


    Purchase a Microsoft Competency exam pack and get up to 40% off, plus a second chance to pass the certification exam if you need it. Schedule your exams today so you have time to complete them before your vouchers expire on May 31. You must use your Second Shot by then, too.

    Visit the Prometric offer landing page to find more information including the required steps to receive your vouchers.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics GP 2013 Service Pack 1 Now Available


    Big congrats to the Microsoft Dynamics GP product marketing and R&D teams on the recent release of Microsoft Dynamics GP 2013 Service Pack 1!

    For more information and details please navigate to the Inside Microsoft Dynamics GP blog.


  • Microsoft Dynamics Partner Community Blog

    Business Intelligence Presentation for Microsoft Dynamics AX 2012 R2


    Here’s an exciting new resource now available from the Microsoft Dynamics AX product marketing team.

    According to the team, this presentation provides you with an overview of the new BI capabilities in Microsoft Dynamics AX 2012 R2. Two demo scripts help demonstrate the new capabilities by showcasing how a CFO can gain instant business insights and how combining internal and external data can help make faster, smarter decisions.

    The presentation also includes links to useful resources such as demo videos and scripts, the Microsoft Dynamics AX 2012 R2 solution demo package and the Microsoft Dynamics AX 2012 R2 BI white paper.

    Download the presentation from PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics AX Summer Institute 2013


    Registration has recently opened for this year’s edition of the Microsoft Dynamics AX Summer Institute. Microsoft Dynamics Summer Institute is focused on young professionals brought into our partner organizations. The program not only takes successful attributes from the standard Fast TrAX program but augments with an introduction to ERP, accounting and distribution definitions & principles, scenario based case study and Consulting 101.

    As my colleague, United States Microsoft Dynamics AX partner readiness lead, Sara Gjerdevig, explains:  Our approach this year coupling on demand and distance learning as a precursor to the In Person Learning (IPL) that takes place. In addition, we are focusing the IPL on hands on case studies and small group projects to really drive the learning experience and collaboration with peers forward.

    Upcoming courses are scheduled for May 28 through June 28, and July 1 through August 2. These classes will be held in Fargo, ND.

    Visit PartnerSource for complete details including program objectives and course outline.


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics CRM Partner Operational Community Call – April 2013


    We are delighted to invite you to the next Microsoft Dynamics CRM & CSA Partner Operational Community training. Register today!

    The call is scheduled for Thursday, April 25 at 12:00PM PT.

    In this session, you'll learn more about:

    • Microsoft Dynamics CRM Online platform transition update
    • Quick Start for Microsoft Dynamics CRM Online in Volume Licensing
    • Online Services Advisor (OSA) form instructions
    • Guaranteed Cut-Off Dates
    • Important Reminders

    Did you miss the last session focused on Microsoft Dynamics CRM offers, Microsoft Dynamics CRM Online transitions to the Microsoft Online Service environment, and CSA program updates? The recordings and resources can be viewed on PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Three Ways Microsoft Dynamics ERP Can Help Your Customers Compete and Grow


    Guest post by Pam Misialek, Senior Product Manager, Microsoft Dynamics ERP

    Kati Hvidtfeldt has moved on to lead application program management for Microsoft Dynamics NAV. With the discontinuation of Kati Unplugged, we will continue to give partners perspectives on the benefits and challenges of offering cloud-based solutions to their customers.

    Pam Misialek has worked across Microsoft Dynamics GP product roles—from sales to support, and consulting to product marketing—for 17 years. This week, Pam shares her insights into the Microsoft Dynamics GP differentiators that can help your small business customers compete and grow.


    Pam HeadshotAs a Microsoft partner, you’ve likely encountered a lot of customers struggling to compete and grow their businesses with older systems and backward-looking accounting software. In helping your customers make the right choices, it’s important to give them insight into what makes Microsoft Dynamics ERP different from other solutions, and why these differentiators matter.

    When businesses are looking at growing, they face a number of challenges—and the key to selecting the right ERP solution has to do with making sure the business is free to work on the challenges around competition and growth, rather than the challenges of learning and managing new software.

    By helping customers change the way that they search for new solutions through expanding their search beyond just features, partners can help them make the right choice for their business giving them more value. There are three important factors to point out.


    Software demos often focus on features. But the right solution is about more than features and functionality. It’s about making it simpler for the people who use the software every day.

    On average, companies that have an accounting system or business solution use only about ten percent of the functions because they’re just too complicated. Customers need to consider whether people will be able to effectively use the software to do their jobs, will have to spin cycles on learning to use and maintain the software—or will need to hire someone else that knows how to use it.

    It’s what’s behind and inside Microsoft Dynamics GP that really makes it easy to use. We are a culture that demands technology to be simple and intuitive. It’s not just a generational understanding, but even older people are now able to ramp quickly on new technologies like smartphones. These expectations drive where software is going, and how we design our products. Role-based home pages came out of research on more than 2200 customers to discover how they navigate and use software. Users can select exactly what they want to see on their home pages, so even casual users can get more out of the solution without having to go to power users to get what they need. And because Microsoft Dynamics ERP products leverage the familiar Microsoft Office user experience, users are up and running quickly.

    More than accounting

    With Microsoft Dynamics ERP it’s more than just getting a new accounting system. It’s really about bringing in other technologies businesses use every day and getting more value from using them together. It’s a solution that runs the entire system so your customers can focus on growth and competing.

    In our research with prospects and Microsoft Dynamics GP customers, the number one reason people move from one software to another is reporting—and they always say they want more. They know the information they need is there but they don’t know how to get to it.

    But what they really want is answers to their questions. “Am I going to meet my forecast for the following year?” “What are my most profitable product lines and channels?” Customers need flexible and easy-to-use reporting to answer those questions, based on the trends in their business.

    Microsoft is a leader in business intelligence and reporting, and customers expect more from a Microsoft solution. All the research that’s been put into Microsoft Excel, SQL Server and the full range of Microsoft products help us deliver ERP solutions that give customers more from their investments.

    Cloud—On the customer’s terms

    Positioning a business for competition and growth is not just about replacing an accounting system. It’s about giving people a new way to work and be more productive. People are demanding to work in a different way. They want to work on mobile devices, and be “at work,” even if they’re at home. For businesses, offering this kind of flexibility makes people more productive.

    And of course cloud implementations enable customers to scale back on infrastructure and house IT.

    But not all businesses should move everything to the cloud. For example, a lot of customers want their sensitive financial data on premises, where they can keep control of it. But they want to have other software in the cloud so they don’t have to support the on-site infrastructure. They want to be able to say “yes��� to employees when they want to work at home, or work in a different way to make them more productive and empower the business. Microsoft gives customers the flexibility and power of choice: cloud, on-premises, or a hybrid of both.

    With so many challenges and choices available, you can help your customers look beyond product features to recognize the strategic value of Microsoft Dynamics ERP solutions It really is a business solution from Microsoft.


    For a deeper, customer-facing perspective on this topic, including supporting demos, see the on-demand webinar Pam recently presented with Microsoft Dynamics Partner Technical Advisor Craig Crescas, “Your Business Looking Forward: Competing and Growing Your Business,” from the Microsoft Dynamics ERP series for SMBs.

    To learn more about how to incorporate cloud-based solutions into your business plans visit the Microsoft Dynamics ERP Cloud page on PartnerSource. Go to for resources that demonstrate to customers how Microsoft Dynamics ERP cloud, hybrid and on-premise solutions can benefit their businesses.

  • Microsoft Dynamics Partner Community Blog

    Telling Impactful Customer Stories with Microsoft Dynamics AX 2012


    Our Microsoft Dynamics AX product marketing team has recently rolled out a collection of storytelling resources for partners to tap into as you market and sell products and services that include Microsoft Dynamics AX.

    According to the team, the resources are targeted at the following roles:  CIO, CFO, Manufacturing COO, Retail Manager, HR Manager, Service Industries Practice Manager and Appointed Government Officials.

    Think of these resources as an addition to your existing tool belt that will support you in telling great stories that align to your business strategy.

    Please visit PartnerSource for more information and to download the new resources.


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