Peter A. Jensen
I have been with Microsoft since 2002, but I have been with Dynamics even longer, starting out with a Dynamics NAV partner in 1992. I currently lead the Partner Programs team in the US Dynamics organization and look forward to keeping in touch with the US Dynamics Partner Community on this blog.
With the launch of Microsoft Dynamics CRM 2013 Microsoft will be providing customers with greater flexibility and choice in scheduling their upgrade to Microsoft Dynamics CRM Online Fall ‘13. We suggest you work closely with your Microsoft Dynamics CRM Online customers to ensure any customizations, processes and workflows continue to meet expectations after the upgrade takes place.
The following resources provide details on the existing customer communication plan for the upcoming release of Microsoft Dynamics CRM Online Fall ’13. This information should help inform planning and coordination with your customers as you prepare for the upgrade to Microsoft Dynamics CRM Online Fall ’13. Some information on these pages will be updated as we move closer to the launch date so please bookmark and check back frequently.
· Get more information about the Customer Driven Upgrade
· Review the FAQ on Microsoft Dynamics CRM Online Upgrade Preparedness and CDU
· See the existing customer communication plan for Microsoft Dynamics CRM Online Fall’13
See the full power of an end to end solution with MarketingPilot and Microsoft Dynamics CRM. The combination of these two tools offers businesses a complete integrated marketing management (IMM) solution that provides insight into ROMI and campaign performance like never before.
Watch all the videos in the series
Learn more about Microsoft Dynamics CRM and MarketingPilot.
A business solution has many functions, but in the end, it's the people that use it who make the difference. Microsoft Dynamics NAV inspires people to do more: increasing productivity, working together better and getting closer to their customers.
Learn more about how your prospects and customers can grow their business with Microsoft Dynamics NAV.
Annual Dynamics user conferences – hosted by the independent user groups for Microsoft Dynamics AX, Microsoft Dynamics CRM, Microsoft Dynamics GP, and Microsoft Dynamics NAV – empower users to connect, learn and share through focused peer-to-peer education and intimate networking opportunities.
The independent user groups for Microsoft Dynamics AX (AXUG), Microsoft Dynamics CRM (CRMUG), Microsoft Dynamics GP (GPUG), and Microsoft Dynamics NAV (NAVUG) are hosting their annual conferences the week of October 21, 2013 in Tampa, FL.
· AXUG Summit 2013 – October 22-25 – Tampa Convention Center · CRMUG Summit 2013 – October 22-24 – Tampa Marriott Waterside · GPUG Summit 2013 – October 22-25 – Tampa Convention Center · NAVUG Forum 2013 – October 22-24 – Tampa Marriott Waterside
· AXUG Summit 2013 – October 22-25 – Tampa Convention Center
· CRMUG Summit 2013 – October 22-24 – Tampa Marriott Waterside
· GPUG Summit 2013 – October 22-25 – Tampa Convention Center
· NAVUG Forum 2013 – October 22-24 – Tampa Marriott Waterside
These four separate events – while hosted simultaneously in Tampa – are exclusive of one another and are led by users and experts from their respective Microsoft Dynamics product community. All Dynamics customers and partners are invited to participate!
Summit and Forum provide Microsoft Dynamics users a unique and intimate opportunity to dive deep into their Microsoft Dynamics solution, tackle challenges and learn from the experiences of other users who think and work like they do. Users will engage in interactive learning sessions, roundtable discussions and valuable networking opportunities at an event hand-crafted exclusively for the Microsoft Dynamics community.
For additional information, please visit PartnerSource.
Microsoft Dynamics AX Technical Conference 2013 is the premier technical event for Microsoft Dynamics AX. Register before August 31 to save $300.
For more information, please visit PartnerSource.
This new interactive guide provides step by step guidance to help you get set up on all our systems, help you understand your role as a partner and help you start working with Microsoft Dynamics Operations to place orders and keep track of your revenue performance.
Access the SPA Partner Welcome Guide on PartnerSource.
The Microsoft Dynamics team is adding a new benefit to Software Assurance—an SSDPS Planning Services engagement to help qualified partners work with Microsoft Dynamics CRM customers to create custom implementation plans.
This new benefit will help create new opportunities, increase Microsoft Dynamics SA renewals, and deepen your engagement with current Microsoft Dynamics customers. Registration opens on October 1, 2013, and is available exclusively for Microsoft partners with a gold competency in Customer Relationship Management (CRM).
For additional information and to learn more, please visit PartnerSource.
The transition of Microsoft Dynamics CRM Online to the Microsoft online services environment will happen in phases for both partners and customers. These phases are designed to help ensure that all partners and customers are transitioned in the most efficient way possible. Microsoft has carefully identified customers and partners for transition during each phase based on their solution and system restraints.
For details regarding the communications your customers will receive if they are transitioning in Phase II, please visit PartnerSource. For additional information on your role as partner of record in Phase II, please click here.
Orion is the next launch of Microsoft Dynamics CRM 2013 after the December 2012 release, Polaris. This launch of Microsoft Dynamics CRM 2013 is highly anticipated and right around the corner.
As a Microsoft Dynamics CRM partner, it is now time to make plans to ramp up! Microsoft is making it easier by collaborating with this year’s Partner Connections Event to offer one of the very first in-person partner readiness training sessions in Tampa, FL on October 20. With sessions covering key platform enhancements, upgrade considerations, mobility options, and product leadership, partners will have a LOT to take away from this in-depth readiness event.
We’re excited about this half day of CRM learning that all partners can benefit from. And it doesn’t stop there! After the Orion launch event, partners will partake in two information packed days filled with sales, marketing, leadership, consultant, and developer workshops.
Visit the event website to register for this partner readiness event and see a full list of sessions.
Over 800 Microsoft team members, partners, and sponsors are gathered in Denver, CO this week for the United States Microsoft Dynamics Field & Partner FY14 Kick Off Event.
This event is not only an opportunity to build momentum from FY13 but to connect & collaborate with Microsoft field teams, the Microsoft Dynamics partner channel and Microsoft Dynamics ISV’s. We are excited to build on the energy of the key messaging from Worldwide Partner Conference relative to driving success in the US Microsoft Dynamics business!
Key Pillars of the Kick Off:
· Celebrate our Fiscal 2013 Accomplishments · Collaborate to drive world class execution in FY14 · Win, Drive, Grow Current and New Deals · Build momentum and share our FY14 priorities · Educate and share insights · Align & Connect with Microsoft and Our Partners
Attendees will gain key insights from several Microsoft leaders including Dave Willis, Vice President of US Microsoft Dynamics, as he discusses how we expect to leap forward through strategy and execution. Jeremy Thies, US Microsoft Dynamics Partner Lead, will then share his vision of the partner & industry evolution. From there, we will break out into detailed solution focuses – Microsoft Dynamics CRM, Microsoft Dynamics AX, and Microsoft Dynamics ERP SMB. Additional guidance will be provided related to the Microsoft Dynamics brand and regional synergy.
Partners will have several opportunities to connect with their various Microsoft stakeholders to collaborate on their FY14 business plans.
Finally, we want to extend a huge thank you to our 44 Sponsors and 16 Premiere Sponsors for your participation in this event.
We look forward to celebrating future success and building the momentum for FY14!