Microsoft Dynamics Partner Community Blog

Microsoft Dynamics Partner Events, Information and Tips

  • Microsoft Dynamics Partner Community Blog

    FY10 June Renewal Partner Contest


    Here's another great incentive program for you to leverage! This time it's focused on your existing customers, and their service plan renewals.

    Renew your Microsoft Dynamics ERP enhancement contracts due in June, 2010 to win an HD Zune.

    There are 2 easy ways for a guaranteed win:

    • Renew 90% of your FY10 Period 12 (P12) Microsoft Dynamics enhancement contracts (or)
    • Increase your FY10 P12 renewal rate by 5%.

    For additional questions regarding the contest, contact

    For complete contest rules as well as full terms and conditions, visit PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Statement of Direction for Microsoft Dynamics CRM - Updated


    We released several updated Statement of Direction (SOD) document last month for the some of the Microsoft Dynamics ERP products as well as Microsoft Dynamics retail solutions. Now, it's time for the new SOD from the Microsoft Dynamics CRM team.

    The Microsoft Dynamics CRM Statement of Direction has been updated. Please leverage this document in conversations that require guidance on the direction of Microsoft Dynamics CRM.

    Updated in April 2010, this document outlines the future directions of Microsoft Dynamics CRM through to the next major release, Microsoft Dynamics CRM '5'. It includes updates about both On-Premise and On-Demand Microsoft Dynamics CRM and the Microsoft Dynamics CRM 4.0 accelerator roadmap.

    You can access the updated Microsoft Dynamics CRM SOD on PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    Partner Online Technical Communities – TRY US! Sweepstakes


    Here's a chance for you to try out a service from our Support & Services team, and have the opportunity to win! I've recently reviewed these services myself, and think many of you will find them valuable.

    Live technical support incidents can be crucial in emergency or on-site situations, but most partners need to closely manage their use. As a Microsoft Partner Network member, you can use the Microsoft Partner Online Technical Communities (OTC) in non-critical situations to expand your access to the expert Microsoft technical support community with timely online results.

    OTC allows you to share ideas with other partners and get answers to your break-fix, developer, and presales questions—with responses from the same Microsoft engineers you work with every time you call Microsoft technical partner support.

    You could win a $100 (USD) American Express gift card!

    Partners who initiate a thread in any Partner OTC Forum from May 3, 2010, through July 31, 2010, will be entered in a monthly drawing for one of 20 American Express Gift Cards valued at U.S.$100.*

    *No purchase necessary. Open only to authorized representatives of companies actively enrolled in the Microsoft Partner Network with Microsoft Business Solutions competency who are legal residents of the 50 US (includes D of C) or Canada (excluding Quebec) 18+. Game ends July 31, 2010. For official rules click here.


    • Answers to technical support requests for more than 50 Microsoft technologies, including Microsoft Dynamics business software.
    • Responses from Microsoft engineers; response times depend on your partner level.
    • Restricted access: OTC partner forums are not visible to your customers.
    • Peer-to-peer support, monitored and verified by Microsoft engineers.
    • Convenient, cross-thread search.
    • Offline access: Read and write posts to your favorite forums and research resolutions even while offline.


    Each issue resolved through OTC online technical support could save your organization hundreds of dollars in technical support incidents, adding up to thousands of dollars per year. You owe it to yourself, and your organization, to visit the Partner Online Technical Communities page.


  • Microsoft Dynamics Partner Community Blog

    Catching Up & Preparing for FY11


    As a Fargo, ND based Microsoft employee, and after spending two out of the last three weeks in Seattle, I need some time to catch up on work and life. Many of you know that April, May and June are Microsoft's 4th Quater of the fiscal year, but it's also a huge planning period for the upcoming fiscal year. That being said many wheels are in motion, especially with the changes to the Microsoft Partner Network, and future product launches.

    It's a good thing, I didn't sandwich a trip to Atlanta for Convergence in the middle. Talk about living out of a suitcase for a while!!!

    Next week, in Fargo we host our annual internal Microsoft Fargo Campus Meeting. These are always great to get refreshed on our strategies as well as to recognize some of our best employees. Featured speakers include Stephen Elop, President, MBD and Lisa Brummel, Senior Vice President, HR.

    I'll be back next week with plenty of Microsoft Dynamics news.

    PS - Happy Mother's Day this weekend!!!


  • Microsoft Dynamics Partner Community Blog

    Microsoft Dynamics AX 2009 & Microsoft Dynamics NAV 2009 Upgrade OFFER – Pilot Program


    In order to stay focused on future revenue streams and a profitable business it is critical to have a healthy balance between new customer and existing customer business. Outsourcing of upgrades to upgrade partners could help you balance both revenue streams.

    An upgrade assessment of your customer’s Microsoft Dynamics ERP system can provide your customer with an overview of what is required to upgrade to Microsoft Dynamics AX 2009 or Microsoft Dynamics NAV 2009 and assist your customer’s decision to upgrade.

    Your customers can take advantage of professional pit-stop services and support to realize a faster return on investment:

    Value to Partners – Customer Retention

    Upgrading your customer to the latest release can enable your customer to grow and benefit from the business value this solution is offering.

    • Customer satisfaction & retention
    • Up- & cross-sell opportunity
    • Cost of support

    Value to Customers – Business Value

    Upgrades are successful when adding business value and benefits to the organization.

    • Lower-cost/risk platform
    • Support more biz processes
    • Adoption/productivity
    • Risk: cost of not upgrading
    • Return: realize BREP ROI

    Execute Upgrades – Profitable Business

    A specific upgrade training for Microsoft Dynamics AX 2009 & Microsoft Dynamics NAV 2009 has been designed, and includes Sure Step implementation methodology.

    • Acquire upgrade skill-set
    • Outsource upgrades
    • Show business value
    • Use upgrade tool-set
    • Use Sure Step Upgrade process

    Offer Overview and Process:

    • The assessment provider for this pilot program is Celenia Software (the "assessment provider"). Other organizations may provide the assessment services and be eligible for the subsidy in future programs if certain criteria are met.
    • Partner (the term "Partner" refers to partners who meet the eligibility requirements set forth in the Offer Terms and Conditions) works with the customer to collect the data necessary for the assessment.
    • Partner submits data to the assessment provider.
    • The assessment provider and the customer sign a customer assessment contract and will provide the customer with an assessment and estimate for a fixed price upgrade for moving the customer from their current version to Microsoft Dynamics AX 2009 or Microsoft Dynamics NAV 2009, the latest version.
    • The total cost of the assessment is $2,000 per assessment. Microsoft will provide $1,000 subsidiary for the assessment. The assessment provider will invoice Partner $1,000 for the assessment. Partner can decide in its sole discretion whether to charge the customer for the assessment.
    • The assessment provider will notify Partner when the assessment is complete, and if so requested by the customer, Partner can review assessment and upgrade review with customer.

    Offer Terms and Conditions:

    • This offer is ONLY available to partners located in the U.S. who are current on their service plans.
    • This offer does not apply to assessments provided to public sector customers.
    • The offer period starts on December 1, 2009 and ends on June 1, 2010.
    • This offer is limited to the first forty-five (45) customer assessment contracts signed (based on the execution date of the contract) through all qualifying partners during the offer period.
    • This offer is non-transferrable and not redeemable for cash.
    • Taxes, if any, are the sole responsibility of the recipient.

    Get Started

    To get more information about the upgrade assessment, please call the assessment provider at: 1-770-790-5485.


  • Microsoft Dynamics Partner Community Blog

    Ask the Experts – Navigating MPN Competency Requirements for US Microsoft Dynamics Partners


    As I navigate many of the social media portals, blogs, and interactive websites available to Microsoft partners, I notice many of you continue to have questions centered around the upcoming changes to the Microsoft Partner Network. A lot of you are concerned with how the changes will impact your organization today, tomorrow, and well down the road. To assist you with your questions we've schedule a couple of sessions to help you along the way.

    Join us for a 90 minute webcast to get the latest updates on the ERP, CRM and ISV MPN Competency requirements. We’ll provide you with a step-by-step guide to help you map out the actions and timelines to achieve your MPN goals. We will cover both the technical and non-technical aspects of the new MPN Requirements, and provide an overview of a Training Plan that will show you how to plan and schedule the required certification classes, and complete the customer references and other MPN Requirements within the current timeline. We will also address frequently asked questions about the Network and the Competency requirements and benefits. Time will be allowed for participants to ask/submit questions during the presentation, and at the end of the session.

    The presentation will cover the following points:

    • Non-technical Training Requirements (Sales, Pre-Sales & Implementation Methodology accreditation)
    • Technical Training Requirements (Application Consultant/Developer Product Certification(s))
    • Sales Revenue and Business Ready Enhancement Plan (BREP) Recapture requirements
    • Customer & Methodology references, CSAT Survey & Service Plan Requirements
    • Step-by-Step Planning Guide for meeting MPN Requirements
    • Partner Q&A


    • Wednesday, May 19, 2010 – 12:30 to 2:00 Central

    Click here to register

    • Wednesday, June 2, 2010 – 12:30 to 2:00 Central

    Click here to register

    Please take the opportunity to attend one of these events.


  • Microsoft Dynamics Partner Community Blog

    ERP User Offer - May/June 2010


    Here's a great option for existing customers looking to add on to their current Microsoft Dynamics ERP solution. Keep in mind that this offer is for a very brief period, so act now!!!

    For a very limited time, Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics NAV, and Microsoft Dynamics AX customers can receive up to 15% off when purchasing additional user licenses or add-on module licenses.

    Business Ready Licensing (BRL) and Modular Based Licensing (MBL) customers can receive discounts of:

    • 10% on the purchase of additional user licenses and add-on module licenses between $5,000 and $19,999
    • 15% on the purchase of additional user licenses and add-on module licenses above $20,000


    • Offer valid from May 1, 2010 to June 25, 2010
    • Offer available only in the U.S. & Canada
    • Offer available only to Microsoft Dynamics GP, Microsoft Dynamics SL, Microsoft Dynamics NAV, and Microsoft Dynamics AX customers on a current plan who have purchased their Microsoft Dynamics solution prior to January 1st, 2010.

    As always, visit PartnerSource for complete details.


  • Microsoft Dynamics Partner Community Blog

    Invigoration Station Radio Show – Wednesday May 5


    Join us for the next Invigoration Station Radio Show on Wednesday, May 5 at 11:00am Pacific. As always these shows inform and entertain! But, don’t just take my word for it. Watch my fellow team member, Sarah Anderson, as she explains the highlights of this month’s show!


    Click here to register.

    Also, if you attend the live show, and complete an evaluation, you will be entered into a drawing to win 1 of 2 NEW HD 16GB Zunes!!!

    No purchase necessary. Trade promotion open only to residents of the 50 US + D.C. who are employees of a Microsoft Partner Program member. Sweepstakes ends May 5th, 2010 at 5:00 PM Pacific. For complete rules, Click Here.

    NOTE: You must register in advance. You cannot join the show after it begins if you have not already registered.


  • Microsoft Dynamics Partner Community Blog

    Winning with Microsoft Dynamics ERP and Online Social Media


    My Microsoft Dynamics Partner Community team is using social media, and I know many other Microsoft teams and employees are using these revolutionary tools to connect with partners, customers and prospects to share news, best practices, and collaborate. Now, you have the opportunity to listen to the Microsoft Dynamics ERP team explain how they've been utilizing these tools during a one-hour web seminar.

    Winning with Microsoft Dynamics ERP and Online Social Media

    Thursday, May 6, 2010 at 8:00 AM - 9:00 AM Pacific Time

    Social media is the latest trend – Facebook, Twitter, LinkedIn you name it everybody is doing it and corporate organizations are increasingly leveraging the power of online social media to gain traction in the marketplace and achieve their business goals. This session takes a first-hand look at how the global Microsoft Dynamics ERP marketing team is using online social media to connect with key stakeholders across the globe and drive an increased level awareness around the brand. Learn about the tools they use to realize this, future plans for world domination in the online social media domain and how you and your organization can get involved and benefit from their efforts.

    Click here to register.

    I hope you have the time to join us!


  • Microsoft Dynamics Partner Community Blog

    Announcing the xRM Showcase Challenge


    Another cool idea announced at Convergence. Partners and customers can compete for fame and fortune by submitting their solutions to a vote of our online community with the xRM Showcase Challenge. Having personally witnessed some of our own internal Microsoft solution demo contests, I'm sure that many of you will have a fun and creative time with this!

    The xRM Showcase Challenge

    A contest for solutions built with Microsoft Dynamics CRM and its flexible application development framework, xRM.

    Submit your solution to a vote of our online community. Win enough votes, and your solution will be showcased on the Microsoft Dynamics CRM Web site. Plus, you’ll win one of these very cool prizes:

    • 1st place: Netbook HP Mini 5102, Sponsored by Microsoft
    • 2nd place: Xbox 360, Sponsored by ADX Studio
    • 3rd place: Zune HD, Sponsored by Neudesic

    How to enter: Log on to xRM Showcase using your Windows Live ID. Briefly describe your xRM solution built with Microsoft Dynamics CRM, tell us why it should win, and upload your images. The deadline for entries is June 18.

    How to vote: At xRM Showcase, you can cast five votes for the entries you think are best (yes, you can vote for your own, and, no, we won’t tell). What is "best"? That’s up to you. Cast your votes based on creativity, functionality, problem-solving, return on investment, or any other reason. Voting closes on June 18. 2010. 

    Where to be: Winners will be announced during the Microsoft Worldwide Partner Conference (WPC 2010) in Washington, D.C., July 11-15. Although you don’t have to be present to win, WPC is a great place to find out how Microsoft can help your business grow.

    Why participate: Your business acumen and creativity may be showcased and your solution made permanently available online for sharing with your community. And, you may win a great prize. Plus, you can be a contestant and a judge!

    So get going! Visit xRM Showcase today to enter your xRM solution. Track your ranking and cast your 5 votes by June 18, 2010.

    PS: Don’t forget to promote your entry on Twitter using hash tag #XRMSHOWCASE.

    Time to step up to the plate and hit a grand slam!


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