Microsoft Dynamics Partner Community Blog

Microsoft Dynamics Partner Events, Information and Tips

  • Microsoft Dynamics Partner Community Blog

    Virtual Convergence 2010 Now Available


    If you missed out on some of the sessions and keynote while you were at Converence in Atlanta a couple months ago, then don't worry. Virtual Convergence 2010 is now online, and ready for you to access all of the rich content!

    Virtual Convergence
    Virtual Convergence is now live! This is your online resource for all post-conference materials. Keynote presentations, general sessions and concurrent sessions will all be available for viewing online in Microsoft Silverlight, so that you can revisit sessions or view them for the first time.  In addition, in case you missed any of the sponsors or exhibitors in the Convergence Expo, all of their contact information and downloadable content will be available within Virtual Convergence.
    To access Virtual Convergence click here and log on with your Windows Live ID (if you do not have a Windows Live ID you can create one here). Please contact Virtual Convergence Help to resolve any access issues.
    Concurrent Session Microsoft PowerPoint Presentations Available
    To locate PowerPoint presentations from Convergence concurrent sessions, you can find them via the Schedule Builder tool here (you will need to log-in using the username & password you created during the registration process, or your Windows Live ID).

    SAVE THE DATE! Mark your calendars now for Convergence 2011, April 12-15, 2011 in Atlanta, Georgia.

    Be sure to access the Convergence website year-round for event updates, registration alerts and the latest information as soon as it is announced.

    Thanks again for your commitment to Microsoft!


  • Microsoft Dynamics Partner Community Blog

    Challenged with Effectively Tracking Your Marketing Results?


    My colleague, Sarah Anderson, has been working with a couple of partners to develop some training to enable you to use Microsoft Dynamics CRM as an internal marketing tool. Attend these web seminars to gain insight into best practices from your own peers.

    If you’re a marketer in a Microsoft partner organization (which includes Microsoft Dynamics, platform partners, and ISVs) but you’re not using Microsoft Dynamics CRM to enter, track and report on marketing campaigns, you’re probably not maximizing the “influence” that marketing can have in your organization and on your job (after all, your manager is looking for ROI, right?).

    Join us for this two-part web seminar series designed to introduce marketers in Microsoft partner organizations to the power of CRM.

    In this series you’ll actually learn how to setup a campaign, how to import and export a list, how to produce reports, and much more! You’ll even download a workbook that will serve as a reference guide to setting up your own campaigns. Many partners have asked for helpful step-by-step instructions to using Microsoft Dynamics CRM to tracking marketing results. Here’s your chance to learn how from someone who has experienced the “trial and error” for you!

    Event Title

    Date and Time

    Effectively Track Your Marketing Campaigns and Results Using Microsoft Dynamics CRM - Introduction to the Marketing Module of Microsoft Dynamics CRM

    1. Why use the marketing function of CRM – the importance of measurement, tracking results and demonstrating ROI.

    2. Laying the ground work for CRM.

    3. Campaign Management (enter a campaign, create a view, complete side bar functions such as Information, Planning Tasks, Campaign Activities, Workflow, Target Products, Sales Literature, Target Marketing List, etc.)

    4. Download a Workbook with step-by-step instructions of the key tasks demonstrated during the webinar.

    Thursday, June 10, 2010

    11:00 AM PDT

    Effectively Track Your Marketing Campaigns and Results Using Microsoft Dynamics CRM - Detailed Campaign Management

    1. List Management – how to import and export a list.

    2. Lead Management – how to enter a Lead, learning the difference between an Account and a Lead.

    3. Reporting functions – pulling data from CRM, campaign performance reports, and predefined reports.

    4. Download a Workbook with step-by-step instructions of the key tasks demonstrated during the webinar.

    Tuesday, June 15, 2010

    11:00 AM PDT

    Click on the the links above to register for these upcoming events on the Microsoft Partner Learning Center.

  • Microsoft Dynamics Partner Community Blog

    The Big Easy Offer 4.1


    Once again The Big Easy Offer is back! For those of you focused on Microsoft Dynamics CRM sales as well as many of our traditional Microsoft platform products, this is a great offer for you and your customers.


    Earn more for your customers! The Big Easy Offer 4.1 allows customers who make a qualifying purchase to earn money back in the form of a partner subsidy.

    Customers who purchase from multiple product groups have the opportunity to obtain higher payouts and earn larger subsidies to assist with solution deployment, or their choice of software, hardware and services. This provides you with a lever to engage more strategically with your customers, providing them a solutions-oriented approach to their Microsoft software investments.

    To learn more about the program, visit the Microsoft Partner Network. The offer expires July 2, 2010.


  • Microsoft Dynamics Partner Community Blog

    Invigoration Station Radio Show – Wednesday June 2


    Join us for tomorrow’s Invigoration Station Radio Show taking place at 1:00pm Central. This is our last show of Microsoft Fiscal Year 2010. Have an extra minute? Then listen to a quick preview of the program, featuring yours truly, here on YouTube:


    Click here to register for the show.

    I hope you can join us. If not, remember we will also have an on demand recording available later this week.


  • Microsoft Dynamics Partner Community Blog

    DIG Program Details for Microsoft Dynamics CRM


    Looking to earn additional service dollars as you work on Microsoft Dynamics CRM customer opportunities? Then the DIG program may be for you!

    The Microsoft Dynamics CRM team is thrilled to announce that we are now offering up to $3500 in services dollars to you as part of the Microsoft DIG Program!

    "What is DIG?" you ask …

    DIG is an innovative sales and marketing program for partners that helps drive pipeline and create deal velocity. The DIG acronym stands for Deployment + IO Assessments = Goldmine for customers, partners and Microsoft. The core concept of DIG is to provide funding support for partners through various stages along the sales cycle, including customer assessments and Proof of Concepts (POC) or Needs Analysis Workshops (NAW).

    Because of the huge success of this program with our platform partners, we have created an offer for our managed Dynamics CRM partners to cover not only Microsoft licensing opportunity, but partner services opportunities as well!

    For more details about this program including a detailed FAQ, and upcoming training opportunities, visit PartnerSource.


  • Microsoft Dynamics Partner Community Blog

    New Support Home Page and Product Solution Centers


    I know many of you have challenges finding the proper resources, and content on PartnerSource. Well, we are trying to solve those challenges by creating regional and country specific PartnerSource pages, such as PartnerSource North America. I'm excited to announce that we have now included a new Technical Support home page within the North American site.

    Microsoft is continually improving how we deliver and address our customer and partner support. Now, partners who engage Microsoft technical support for Microsoft Dynamics products will experience improvements in how we handle support for our partners.

    Customer and partner satisfaction is our number one priority within Microsoft.  We prepare this document to address any questions and concerns Microsoft Dynamics partners and their customers may have.

    What exactly is changing? 
    Microsoft would like to introduce to you our new Product Solution Centers for each Microsoft Dynamics product line – Microsoft Dynamics AX, Microsoft Dynamics SL, Microsoft Dynamics GP, Microsoft Dynamics NAV, and Microsoft Dynamics CRM. These Product Solution Centers were designed to help you easily find resources and answers. With the introduction of the new Support Home Page, the ‘Utilize the Benefits’ page will be removed. The links on the existing “Utilize the Benefits’ page, which include Knowledgebase, Online Technical Communities, Technical Advisory Services, and Technical Sales Assistance will still be provided on the new Product Solution Centers. Another improvement will be the Get Help Now link you will find in the top right corner to create support incidents. This will be easy to find, consistent on all pages, and will take you directly to the page to create a support incident.

    Why should I use this page?
    This page will be your one stop shop for finding quick and easy solutions to your issues. Each Solution Center page contains the product support news and information, quick links, hot topics, community, most viewed KB articles, hotfixes/update roll-ups/service packs, and documentation.  The pages will be managed by our Microsoft Technical Support teams to ensure they have information that is directly influenced by you and the engineers that listen to your questions every day.

    Who to contact if I have questions about these future changes:
    For partners, please contact

    Also, feel free to connect with me regarding any additional PartnerSource navigation issues you continue to run into. I'm always happy to help out!


  • Microsoft Dynamics Partner Community Blog

    Join Microsoft Dynamics in Washington D.C. July 11-15, 2010 for the Microsoft Worldwide Partner Conference (WPC)


    While I (unfortunately) won't be attending, I know many of you are wondering about all of the wonderful Microsoft Dynamics content that will be discussed and demonstrated at Microsoft Worldwide Partner Conference in Washington, D.C. Many partners are also excited about the new business tracks plus options for 1-day passes.

    We have an incredible Microsoft Dynamics lineup waiting for you at WPC. Two keynote presentations delivered by Doug Kennedy, Kirill Tatarinov, and Michael Park will review our collective performance, provide key insights from last year and take a look ahead at our predictions that can help you drive business success.

    Dedicated Microsoft Dynamics sessions will focus on effective sales and marketing, specific business strategies and market insights related to Microsoft Dynamics ERP and CRM solutions.  Hands on Labs to test drive Microsoft Dynamics products are being planned and a Microsoft Dynamics booth in the Expo Hall will provide you the opportunity to meet one on one with Microsoft experts as well as learn from partners who will be presenting their Certified for Microsoft Dynamics solutions.

    Plan your schedule . Get details about the Microsoft Dynamics events on Session Scheduler at DigitalWPC. Take some time to navigate the Session Catalog, and learn more about the event!

    Also, one of my daughters has a birthday at the same time as WPC, so I'm pretty sure she'll be happy that her dad is home for the big celebration. :-)


  • Microsoft Dynamics Partner Community Blog

    Microsoft Announces the Availability of Management Reporter for Microsoft Dynamics ERP


    When we initially announced that FRx would be replaced by Management Reporter, I know many of you had questions. Today, we are announcing the general availability of Management Reporter for Microsoft Dynamics ERP. I'll include some great resources for you below to help you with any questions.

    REDMOND, Wash. — May 25, 2010 — Microsoft Corp. today announced the general availability of Management Reporter for Microsoft Dynamics ERP, a powerful corporate performance management solution, which provides real-time financial reporting for midsize businesses looking to achieve greater visibility across their organizations. Management Reporter, formerly codenamed Management Reporter 2.0, will act as the replacement for Microsoft FRx, a comprehensive financial reporting and analysis application available to Microsoft Dynamics ERP customers.

    To view the complete press release visit Microsoft News Center.

    Also, you'll find a variety of Management Reporter resources on PartnerSource, and you can watch a quick overview video of Management Report on YouTube.


  • Microsoft Dynamics Partner Community Blog

    Riding Wave 14 with Microsoft Dynamics


    Welcome to the new blog design! We've added new capabilities for you to share this content across various platforms (social media, RSS, etc). Let's kick it off with some key information regarding the tight connections between Microsoft Dynamics and Microsoft Office 2010.

    The business release of Wave 14 (Office 2010 and SharePoint 2010) is a significant event for Microsoft Dynamics partners and customers.  Learn more about the ways in which this release can empower people, simplify processes, and connect ecosystems. 

    The business launch of Wave 14 was on May 12.  This is a significant event for Microsoft Dynamics customers who can empower their people via rich visualization with Microsoft Office Excel 2010, simplify processes through coauthoring with Word 2010, and connect more seamlessly with their ecosystem using new SharePoint 2010 functionality such as External Lists. 

    We've aligned the Microsoft Dynamics business with the Wave 14 launch, ensuring our products are compatible with Office 2010 and SharePoint 2010, and creating marketing content on PartnerSource as well as a new public website to tell the better together story.

    I hope you enjoy the new site!


  • Microsoft Dynamics Partner Community Blog

    Microsoft Partner Network Quick Reference Guides for U.S. Microsoft Dynamics Partners


    I know many of you continue to have questions regarding the evolution of the Microsoft Partner Network, and the requirements for Microsoft Dynamics partners. We've recently published some documentation to assist partners based in the United States with the changes.

    The new Microsoft Partner Network (MPN) requirements are designed to help you profitably grow your Microsoft Dynamics business—and achieve competitive differentiation for deep investments in training, marketing, and sales. The Microsoft Partner Network Quick Reference Guide will help you get started in meeting the new MPN requirements for Microsoft Dynamics.

    Also available for download is a training and certification guide on how to meet the technical and non-technical MPN requirements for Microsoft Dynamics. It also provides answers for the top ten most frequently asked questions (FAQ's).

    Please take some time to review this new content.


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