The Microsoft Australia Partner Conference 2012 is in three weeks (4-6 Sept). To help our education partners get more from the three days, we’ve decided to get the whole Microsoft Australia education sales team up there, to give you the chance to have 1:1 meetings with our customer account managers. If you are working in particular parts of the country, or segments of the market, then booking 1:1 sessions with some of the team has got to be one of the best ways to get really specific advice to help your sales strategy. As we discovered last year, it's also a very big opportunity for you to ensure our account teams know about your solutions, and can talk to their customers about them.
Jane Mackarell is the new Microsoft Account Manager for New South Wales Department for Education and Communities (DEC). In a 1:1 session, Jane will be able to share information on the way that the new NSW DEC licensing will help partners to implement new solutions at a lower cost to the customer, and what software is available to each school and TAFE licensed in NSW. NSW has 2,176 state schools and 11 TAFEs Mark Tigwell , the Account Technology Specialist (ATS) for NSW education, will also be at APC to meet with you.
Trudi Grant is the Microsoft Account Manager for Victoria’s Department for Education and Early Childhood Development (DEECD). Although she's on holiday during APC, the other member of the team, Emilio Parente, the ATS for Victoria Education will be at APC and available for meetings. During a 1:1 session, Emilio can share how our current agreements can be used by partners to offer new business solutions to DEECD, and how the licensing model reduces the cost of these solutions at DEECD, school or TAFE level. Victoria has 1,548 state schools and 18 TAFEs.
Lance Baldwin, the Account Technology Strategist for the Queensland Department for Education and Training (DET), will be available for meetings, as Mark Kenny, the previous Account Manager has moved on to a new Microsoft role. Lance can provide a good overview of the Queensland state education market, and insight into the ICT projects that we have been involved in. Queensland has 1,235 state schools, and 13 TAFEs.
This year we have made changes to the way we manage our university accounts, which has increased the amount of account management each university customer will get. It means that we've now got three account managers covering higher education – rather than just one! Two of the account managers – Joseph Alvarez and Ken Rankins - will be at APC, and between them they'll cover the accounts of Lucy Segal, who'll be travelling overseas that week.
Joseph Alvarez is the Higher Education Account Manager for the 14 larger universities across Australia (yep, you guessed it he's friends of the Frequent Flyer clubs!). Joe also works closely with CAUDIT (which is an industry wide group of the IT Directors/CIOs of all universities in Australia), so has a great insight to share on the current trends in higher education and the practicalities of our licensing arrangements for universities.
Ken Rankins is the second of our Higher Education Account managers that is going to be at APC too. Ken is the account manager for a dozen of the universities around the country (Lucy manages the other 11). Although Ken's worked in the Microsoft Education team for a while, he's new to the world of universities, so he'd really appreciate meeting up with partners already working with higher education customers.
If your business is working with a number of universities, then you'll probably want to meet all of the account managers at APC. Or, if there are just one or two universities that you want to talk about, then let me know which ones, and I'll schedule a session with the specific account manager(s).
Vanessa Gage is the account manager for Catholic Education across Australia. Most of our work on this is done with the peak bodies for Catholic schools around the country, and Vanessa will be able to share how the schools across each of the Catholic consortia are able to access their respective Microsoft licensing programmes, and what schools are already licensed for (this is especially useful if you're looking to support schools to roll out cloud or on-premise infrastructure projects)
Ken Rankins gets to appear twice as he is also our national sales lead for all 2,815 private schools. His team work with the larger schools individually, as well as with the peak bodies for private schools. The importance of this group of schools is that most of them make their own independent decisions about ICT procurement.
As many partners know, it can be tricky to get time with our Account Teams during the year, and they are rarely (if ever) all together and available. So this is a great networking opportunity, to learn more about the Australian Education marketplace, as well as to put faces to names (on both sides!)
If you are going to be at the Australian Partner Conference 2012, then you can book 1:1 meetings with the relevant members of our Education Account Manager team in advance. It’s simple to do - Just email me, and let me know:
Not booked for APC yet? Do it here
Amazing how simple it can be to communicate with people and have them understand a certain topic, you made my day.