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November, 2011 - Education - Site Home - MSDN Blogs
The Australian Education Blog
Ray Fleming's take on what's interesting in Education IT in Australia

November, 2011

  • Education

    Homework is all about learning - yours and theirs


    I think I’m a pretty dab hand at PowerPoint, but that hasn’t stopped my kids showing me some pretty impressive things I’ve learnt from. So, whilst the video below is an advert, I reckon it’s happening in real life in households all around Australia on a regular basis.

    Next time you’re preparing a presentation, maybe ask your kids for help - I bet you’ll both learn something.

    • You’ll learn something about PowerPoint
    • They’ll learn something about what you’re planning to talk about


    And in related news…I can’t use Publisher. My 11 year-old uses it all the time (party invites last night). But fortunately she still needs my high-tech skills - because she can’t turn the wireless printer on - it’s on top of a cupboard Smile

  • Education

    21 things that will become obsolete in education by 2020


    It’s nearly two years since Shelly Blake-Plock wrote “21 things that will become obsolete in education by 2020” on his TeachPaperless blog. I’d highly recommend it for a mid-week read - and perhaps use it to stimulate some thinking on where you can help your own organisation as you move into the future - whether you work in an education institution, or you’re a Microsoft partner working with education customers.

    Having moved from the UK to Australia at the beginning of this year, I’ve found that there are lots of differences between the two education systems, and the way that they are moving forwards organisationally. Re-reading Shelly’s ‘21 Things’ list has prompted me to think & write about a few of those - hopefully in a way that’s useful to supplement Shelly’s list. So here’s my take on the 21 list, and some comparisons between the UK and Australian schools in their progress on Shelly’s journey:

    21 things that will become obsolete in education by 2020

    1. Desks
    In both the UK and Australia, there are plenty of experimental learning spaces being built. I don’t feel we’re there yet in terms of finding a best practice model for learning spaces, but the journey’s definitely happening. Will it get rid of desks? Perhaps, or perhaps we’ll actually see the end of regimented learning spaces and fixed desks. (The first thing both of my children asked for when we arrived in Australia was to have a desk in their own bedrooms - to give them a space to spread their learning out in front of them)

    2. Language Labs
    In two years we’ve made a huge leap, and now it’s any place/any device that can become a language learning tool. My 'deeply-unimpressed-by-anything-her-Dad-says' 16-year old was actually impressed when she saw the translation capabilities built into the latest Windows phones, when we took a photo of her French textbook, turned it into text, and then translated it into English without needing any other software/web tricks.

    3. Computers
    We’re not going to see ‘computers’ replaced by phones in everybody’s pocket. In fact, the trend I see with new devices is that we’re adding more devices in the classroom and in learner’s hands, and they all complement each other. Some are great for consumption, but less than ideal for creating information. That may change sometime, but at the moment we’re still heading towards ‘more’ rather than less devices in learners’ and teachers’ hands.

    4. Homework
    There’s certainly plenty of enthusiasm for ideas like the flipped classroom, but there’s also a very traditional belief that students need to be given homework - and that’s as strong, or even stronger, here in Australia as in England, so this is probably one of the last things that’s going to change, because we’re going to need changes to some deeply embedded behaviours and beliefs to see this come about (and the research-driven jury appears to still be out on this).

    5. The Role of Standardised Tests in College Admissions
    In Australia, as in other countries, there’s a continuing focus, and debate, on standardised testing - and the use of the data that it produces. I’m not qualified to really dive down into this debate, but the comment I’d add here is that I think the move to online assessment will help us with the purpose of testing - understanding what a student has learnt, where they need more support, how to help them on their next journey step. This is because we can improve the speed of feedback and make it more usable for current and future learning. It removes the long gap between the test and the feedback (and it adds massively to the ability for a teacher to analyse and act upon results)

    6. Differentiated Instruction as the Sign of a Distinguished Teacher
    One of those things that I don’t know enough about to comment!

    7. Fear of Wikipedia
    One in six Australian schools still block Wikipedia. ‘Nuff said.

    8. Paperbacks
    Shelly said “Books were nice. In ten years' time, all reading will be via digital means”. I actually think that what we’re going to see is the appropriate content published in the appropriate way. When my children are doing their homework I see them having multiple books open, jumping between them and comparing information in them to digital information. That’s why they need a desk! (And see ‘lockers’ below). So we’re going to see a change in the mix of digital and paper media, not the end of one caused by another.

    9. Attendance Offices
    This is an area where we may go further by 2020 - we may see a complete redefinition of ‘attendance’, based on when and where you’re learning, rather than assuming that being in a physical place for prescribed hours means you’re learning.

    10. Lockers
    On current experience, we’re going to need bigger lockers! One of the huge changes that I’ve noticed between England and Australia is that kids here go to school with massive backpacks - my daughters sometime leave home with 8 kilo backpacks. This is because they are expected to carry around a big pile of text books, plus folders plus their laptop. And then they get their homework assignments printed on paper. So what’s happened is that technology has been added on top, and there hasn’t been a systematic approach to change existing practice. The result - heavier backpacks, not lighter ones.

    11. IT Departments
    I agree with Shelly that this is really about the change in the role of IT Departments, not their disappearance. They are going to undergo a series of changes that will drag the most recalcitrant ones kicking and screaming into providing a user service, rather than looking for reasons not to do things. Ultimately this will hugely empower IT departments, and hopefully the same thing will happen in education as is happening in business - they are being seen as the powerhouse of transformation, because of what they can enable. (And in the corporate world, there are increasing examples of large organisations where it’s the CIO that’s being promoted to CEO. Wonder if we’ll see that soon in an education institution?)

    12. Centralised Institutions
    Australia is in a different place politically to the UK in the journey of de-centralising education - which is one of the key factors which enables the creation of less-centralised learning institutions. There are political, financial and organisational barriers to overcome before this change can happen systemically in education in Australia.

    13. Organisation of Educational Services by Grade
    Probably linked to (12), this is also going to take longer to happen than Shelly predicted.

    14. Education School Classes that Fail to Integrate Social Technology
    Yep, this is already happening, and there’s less fuss about it in Australia than in the UK. There are less scary newspaper headlines for Australian teachers, and more comfort in terms of organisational support and guidance. For example, teachers have an official NSW education Social Media Policy that supports their use of social media in learning.

    15. Paid/Outsourced Professional Development
    In technology terms, I personally believe that in both Australia and the UK, there isn’t enough focus on Professional Development in IT projects. All too often over the last decade, education IT projects have focused on the ‘what’ - the hardware, software, services - at the expense of the ‘how’ - pedagogy, change management and professional support for teachers/users. It’s no different between the two countries, but wouldn’t it be great if we changed the way that technology is bought, and focused on the outcomes, and less on the widgets & gadgets?

    16. Current Curricular Norms
    I agree with Shelly’s original thought, which is firmly established here in Australia: “There is no reason why every student needs to take however many credits in the same course of study as every other student. The root of curricular change will be the shift in middle schools to a role as foundational content providers and high schools as places for specialised learning.”

    17. Parent-Teacher Conference Night
    Some schools do an excellent job of keeping in touch with their parents, and providing a ongoing narrative of their children’s learning progress. But the majority lag behind - there’s no shortage of general parental communication (paper newsletters, email udpates, special announcements) but little that is specific to their child. This is an area where Australia is definitely trailing the UK, and where the UK government policy directive of schools providing online parental gateways and regular online reports has forced a rethink for many schools - and improved the regular insight that parents have into their children’s progress.

    18. Typical Cafeteria Food
    There’s nothing I can add to this, as I've not yet been hosted to enough school lunches in Australia to compare to years of school lunches in the UK!

    19. Outsourced Graphic Design and Webmastering
    Shelly says ‘Let the kids do it’, and he’s spot on. Give them real-life projects. Your students are writing mobile phone apps for learning, designing websites, helping their parents create business presentations in PowerPoint and re-imagining the world with technology. Why shouldn’t they apply those skills to help you with your social media strategy for student engagement, website design or even curriculum material design?

    20. High School Algebra
    There’s nothing I can add to this thought either (mainly because my struggle to understand the subject was demonstrated when helping my 16-yo with her homework!)

    21. Paper
    6-7 million sheets of paper would be 8x the height of the Sydney Opera HouseShelly said “In ten years' time, schools will decrease their paper consumption by no less than 90%”. Sadly, I think we’re going the wrong way on the trend line in Australia - increasing the amount of paper usage. Despite the massive investment in technology that should reduce paper use - laptop 1:1 schemes, interactive whiteboard projects etc - Australian schools are even bigger users of paper than UK schools. The average UK high school uses around 1-2 million sheets of copier/printer paper a year. In Australia, I’ve come across schools that are using four times as much - 6+ million sheets a year. That’s a pile of paper that’s over 8x the height of the Sydney Opera House. This is one area that is definitely not going to happen on it’s own. In the UK, the public sector budget cuts, and the downward pressure on school budgets has led to projects like Alan Richards’ Paperless School.

    With pressure on education budgets in Australia, perhaps we’ll see similar projects here too? (Or are there some already?)


    There are lots of areas where Shelly’s predictions are happening, and two years on, the list looks like a good list to refer to and benchmark against. The question for me now is whether some of these things are happening fast enough? For example, could more effort be invested in reducing paper usage, to free up funding and resources for other teaching and learning needs? If there’s a new model of learning coming, then we’re going to need to find ways to fund the shift from today’s model - now matter how gradual the shift is. That’s where Shelly’s list might help aid the discussion.

    Learn MoreRead the original “21 things that will become obsolete in education by 2020” on the TeachPaperless blog.

  • Education

    Video conferencing in the classroom - Generation-e and Polycom events


    Generation-e Event invite header

    Generation-e, one of our education partners, is running three events on video conferencing in education, on 22-24th November. They have a long history of working with education customers across Australia, as providers of unified communications systems using Microsoft’s Lync (phone, instant messaging, video conferencing, live remote teaching etc). They’ve worked with schools who have switched off their old telephone system, and increased collaboration by replacing the phone system with a voice, video and IM system. They’ve also done a similar project with Vicdeaf, where the instant nature of the video connections means that they have introduced new accessible messaging options between staff (as you can see on this Vicdeaf case study video)

    Here’s the information from the Generation-e team on the events:


    Use Video Conferencing to Enrich Learning
    You know the technology... but how can it be applied in the classroom?

    Many schools have started to understand the value video conferencing can add for students and staff alike and are looking to acquire this technology. In addition, recent Government Funding has made Video Conferencing even more obtainable for schools. The reality, however, is that once these schools gain access to this amazing technology, many educators find themselves at a loss as to what they can truly do with it.

    To show educators exactly how video conferencing can help achieve learning outcomes, Generation-e and Polycom would like to invite you to attend one of our FREE interactive events scheduled throughout the month of November.

    Each of these events will allow you to experience exactly how interactive knowledge sharing and cross-cultural understanding can be incorporated into your school's blended learning approach. Every event will include:
    - virtual field trips
    - virtual classroom experiences
    - a variety of live cultural, scientific and musical video conferences
    - an introduction to a wide range of education technology resources

    Come along  to take part in this great exercise and see how you can enrich your students’ learning experiences, make curriculum more powerful and provide opportunities for professional development any time, from anywhere, over any network.


    Learn More

    There are three events - one at the Polycom offices in Melbourne, and two webinars. But, let’s be honest, the one on the 22nd at the offices would get my vote, as you’ll get to meet with colleagues from other schools, and it includes wine & cheese. The two webinar options would definitely be BYO - but much more convenient if you’re not in Victoria!

    • 22nd November, 4 to 6pm, at the Polycom offices at 20/8 Exhibition Street, Melbourne - Register here
    • 23rd November, 1 to 2pm - online webinar - Register here
    • 24rd November, 3:30 to 4:30pm - online webinar - Register here
  • Education

    Reasons to blog - I blog to learn


    I’ve had such a hectic week that I’ve not really had the time to sit down and write a detailed blog post about an education initiative today.

    So I thought I would share a little bit about what’s going on in my head, and it’s a thought that came out of a meeting with a partner in Sydney this morning. I was thinking about the reasons to blog, and came to a realisation that at the moment:

    I blog to learn

    What does ‘I blog to learn’ mean?

    Mike Phillips wrote an excellent article - 8 reasons you should blog - on his EatSleepSocial blog last year. And as I was preparing to deliver a blogging workshop, I was looking at the list again:

    1. Learn something new about your industry
    2. Learn something new about yourself
    3. Learn from being criticised
    4. Demonstrate thought leadership – don’t just be a sheep
    5. Be part of the community
    6. Be transparent and authentic
    7. Use your free time constructively
    8. Create a movement

    I first read it last year, and at the time my reasons to blog were mainly down the lower end of his list. But since moving to Australia in January and starting this new blog I’ve realised that’s changed. I’ve been plunged into a completely new continent, market, job and community of people, and so I am now blogging more often as a process of self-learning - because in order to write a blog post that makes sense, I have to be sure I know what I’m talking about (most of the time Smile)

    It means that it takes me longer to write a blog post than it used to, because I have to do more research to get the context right. But every single blog process forces me to learn more. In Mike’s list, here’s what his top 3 reasons mean to me:

    Learn something new about your industry

    For yesterday’s blog post about the looming teacher shortage in Australia, I had to go and do a bunch of research on Australian statistics to understand the story behind the headline, and to write something that added depth to the headline story).

    Learn something new about yourself

    I try and write a blog post every weekday. If you don’t blog yourself, that may not sound tricky, but I can assure you it is - especially as I try very hard to make sure that everything is in the context of readers who work in or with Australian education institutions, and have an interest in ICT. My typical blog posts are 600+ words, so that’s 3,000+ words a week on top of everything else I’m doing.

    Learn from being criticised

    I’ve been blogging for six years now, so I’ve learnt to develop a thick skin, because it’s much easier to criticise on the web - especially if (like this blog) you allow people to comment freely. And I always look at it as feedback and try not to take it to heart if somebody tells me I’m an idiot for expressing a point of view.

    And writing this blog post was a learning process for me, and made me reflect on my reasons to blog yet again.

  • Education

    Incentive programme for Microsoft education partners in Australia - EEScore



    Since we launched the new Microsoft licensing programmes for education earlier this year, with their snappy names of EES (Enrolment for Education Solutions) and OVS-ES (Open Value Subscription for Education Solutions), we’ve had good feedback on how they have radically simplified licensing for our education customers.

    I was in Melbourne speaking at an event a couple of weeks ago, and one school actually said to me “I keep telling the other companies we deal with that they need to make their licensing much simpler, like yours is now.”. As a 25 year veteran of Microsoft education licensing, I can assure you that was a bit of surprising (and pleasant) moment!

    What the scheme does is to allow schools to simply count their Full-Time Equivalent (FTE) staff, and then decide which software to license, and that gives them their core desktop licensing agreement under either scheme. Then they add on a ‘student option’ for any devices that are dedicated 1:1 for students, and any additional products (like servers and Microsoft Project/Visio etc), and then they’re done. There’s a similar scheme (just under EES for their servers too).

    • EES is for organisations or consortia with more than 1,000 FTEs
    • OVS-ES is for organisations with less than 1,000 FTEs

    Many customers are saving money under the new scheme, and one of the significant benefits is that it takes out the peaks and troughs of IT spend, as instead of big lumps of software purchases, you pay a single consistent subscription fee each year.

    Although many education customers already know about this in Australia - of the 3,000+ non-state schools, nearly half have signed up to the scheme - there are still lots of individual schools out there (independent and catholic schools) that would benefit from looking at the new schemes to replace their existing licensing arrangements.

    Ultimately, the choice is there for the customer to decide which one works best for them, but to encourage all of our Authorised Education Resellers (AER) to have the conversation with their customers, we’re running an incentive programme for education partners until the end of December, which is applicable to partners promoting the OVS-ES programme for customers with less than 1,000 FTEs.

    If you’re a Microsoft Education partner in Australia…

    If you’re an AER, you should have heard about the programme from us directly by email, but just in case you haven’t, you can register and find out more at the EEScore website (What are the odds we’ve sent the email to somebody who’s out on holiday for a month, and when they come back, it’ll be down the bottom of their inbox?)

    If you’re not an AER, then I assume you’re not selling licences to education customers (because only AERs have access to the special academic pricing), but if you want to, there’s more info on the AER programme here.

    There are two webinars coming up for partners, covering both the EES and OVS-ES programme, on 17th November and 1st December - both at 10:00-10:30AM. You can register here

    If you’re an Education customer in Australia…

    If you’re a customer and buy your own licences, and you’ve not heard about this from your regular Microsoft partner yet (either EES or OVS-ES), then I suggest you get them on the phone, as you don’t want to be last to find out the details! If you want to find your local Authorised Education Reseller, then you can look them up on this AER Search page

    Learn MoreLearn more about our Academic licensing programmes

  • Education

    What skills do employers look for in interviews - persuading your students to value ICT subjects


    Over the weekend, a friend of my daughter was excited about the idea of becoming a spy for a career, and how her careers officer had failed to mention it as part of her career planning. So my daughter decided to help her by finding out how you get a job as a spy.

    My father-in-law said it was all about the ‘old boy network’, but he was quickly corrected when we found out that MI5 - the UK security agency equivalent of ASIO - run job ads on their website in the same way as another organisation).

    So we went online to look at their job ads. And it turns out if you want to get a job as a spy, these days you need to know how to use business applications like Excel and Access [link]


    And linking back to the blog post I wrote a couple of weeks ago, ‘What skills do your students need to work in the world’s best workplaces’, it seems that’s true for lots of other companies.

    Of course, if you want to work at Microsoft, knowing how to use Microsoft software is an absolute must. And the same applies for many other jobs in other companies. A colleague in the US spotted that if you want to work at Google, you’re going to need the same kinds of skills. When he checked last week, there were 88 open jobs on their website that required either Excel or PowerPoint experience [link]


    So as your students start to make choices about the subjects they are studying, remind them that the right choice of the skills and qualifications they can get at school, TAFE and university will be critical when it comes to getting their first, second or even tenth job.

    Maybe that’s why we’re seeing lots of education systems around the world taking advantage of the IT Academy programme, where students can get technical and/or proficiency qualifications as they progress through the education system. Students could leave with a high level technical qualification on their resume, such as Microsoft Certified Professionals, Microsoft Technology Associates or Microsoft Office Specialists. (And you’d also give them a great intro to the acronym-tastic modern workplace, with MCP, MTA & MOS as starters!)

    Some of the IT Academy participants include North Carolina, KL University, Boston City Campus and Business College, Washington State and Box Hill TAFE in Australia.

    Learn MoreLearn more about the Microsoft IT Academy programme

  • Education

    How do you prepare for paper-based exams in the age of IT?


    Interesting story in yesterday’s Sydney Morning Herald, about the dilemma for today’s students. Their everyday learning is commonly taking place on or with a computer - writing essays in Word not with a pencil, researching online as much as through books, and developing high level skills as they draft, revise and improve their assignments in the same way you and I do in the workplace. And then we put them into an exam hall with pencil and paper, and expect them to work completely differently for their high stakes tests.

    Rachel Olding’s article “The pen’s no longer mightier but still important” takes a look at the challenges that creates. It covers the changes between the ways and tools students are learning, and they tools they use in critical assessments. And it includes this insight:

      …a student at Riverside Girls High, says some classmates had taped batteries and weights to pens to strengthen hand muscles weakened by tapping away on keyboards.

    Almost diverted my eye from the bizarre references to Moodle as ‘noodles’ Smile

    Learn MoreRead the original SMH article "The pen's no longer mightier but still important"

  • Education

    Another take on qualifications – thought about the Microsoft IT Academy?


    IT Academy Programme If you’re running the ICT systems in your school, and NOT running the curriculum ICT, then you may want to forward this onto the ICT Curriculum Co-ordinator. Although it’s got ‘IT’ in the title, the IT Academy is actually all about curriculum development and helping your students/staff to gain commercially valuable qualifications.

    imageI’ve mentioned the Microsoft IT Academy scheme a few times recently, but not gone into the detail. Basically the scheme offers schools the chance to deliver Microsoft’s IT training and qualifications to your students and staff. The qualifications that you can deliver will help your students (or even parents in your community) raise their skills to prepare for business roles, or potentially for technical employment as web developers or systems administrators.

    The chart on the right (click on it to see the BIG version) shows the routes to the qualifications that students can attain. And because the qualifications are instantly recognisable in the commercial sector – like MCSE qualifications – it is an instant help with preparing for employment.

    But this isn’t just about student qualifications – it can also be used to provide training and qualifications for the wider community, and this is exactly how some of the current IT Academies use it – which is either helping to generate a revenue stream, or to increase parental engagement.

    Once you’ve signed up to be an IT Academy, the scheme includes all of the following resources:

    • Over 300 Microsoft eLearning courses
    • A bunch of software licences
    • Discounts on Microsoft Certifications and Courseware
    • An MSDNAA & TechNet Plus Subscription
    • Microsoft Certified Trainer Membership

    And yet it doesn’t cost a fortune (just over a couple of thousand dollars a year for a typical high school)…

    Learn MoreFind out more about IT Academy


    ps You may not want to tell the curriculum side, but it’s also a great way to get yourself an inclusive MSDNAA and TechNet Plus subscription if you’re having difficulty getting it paid for otherwise!

  • Education

    Hawaii offers IT skills training through their public libraries


    Yesterday, I wrote about the IT Academy programme in the context of students achieving industry-recognised qualifications whilst still at school, TAFE or university, and I quoted a few examples of different school and tertiary education systems that were offering it to their students.

    Hi-Tech Academy logoWhat I hadn’t read at the time was that it’s just been announced that the Hawaii Public Library System are now going to offer their users the same opportunities to take the 350 Microsoft Digital Literacy and IT Academy study programmes free. All their users need is a library card, and then they can take the courses in the library or at home. And if they want to, they can then take a certification exam to get Microsoft Office Specialist, Microsoft Technology Associate or Microsoft Certified Professional certifications.

    According to Donald Horner, the chairman of the Hawaii State Board of Education:


    IT certifications are increasingly recognised as valuable credentials that give young people expanded career opportunities. The Microsoft IT Academy ensures patrons equal access to IT training and certification through all libraries across the state, regardless of location or economic status.


    Hawaii’s library system is unique as the only statewide public library system in the US, and I noticed quite a few innovative ideas on their website - like the ability to borrow electronic books for ereaders. They even have a neat ‘snapshot of a day’, which shows that on one day in November 2010, they server 18,204 customers, answered 8,642 questions and loaned 25,304 library materials.

    Learn MoreRead more about the Hawaii Public Libraries announcement 
    or find out more about IT Academy

  • Education

    The Big Picture Experience for education partners


    The Big Picture Experience header

    Get Microsoft Silverlight

    Hopefully, if you’re based near either Melbourne or Sydney, you’ve already registered to come along to The Big Picture Experience. There are two separate dates in each city:

    • Melbourne
      • 22nd November for Microsoft partners
      • 23rd November for all customers
    • Sydney
      • 30th November for Microsoft partners
      • 1st December for all customers

    The events are being run as an ‘experience’, rather than as a conventional conference, so we’ve thrown away the usual long-dry agenda with the audience sitting down for hours on end. Instead, we’re creating an experience more like a theme park - lots of different zones to explore and learn in:

    • The Future of Productivity
    • Ultimate customer experiences
    • Insights 24/7
    • Mission control
    • The Modern Home
    • A World of Devices

    The Big Picture Experience for Partners

    Big Picture Partner DayKeynote

    On the partner days, we’re going to kick off the day with a keynote, and then it’s up to you to plan the rest of the day how you want it. The keynote speaker, Steve Vamos (named in the top five most influential members of the Australian technology industry by the Australian Financial Review), will share his perspective on leadership, innovation and how the potential of people and organisations is greater than ever before. Steve is the president of the Society for Knowledge Economics (SKE) and a non-executive director of Telstra. SKE is a Sydney-based think tank which researches corporate leadership, culture and management in knowledge-based globally-connected economies.

    Education Partner briefings

    For partners working with education customers, I’m going to be running a number of half-hour workshops, where we’ll be providing a briefing on the education licensing programmes available for Authorised Education Resellers, and looking at three key market opportunities, including the opportunities to supply Microsoft Academic subscriptions to private schools. For all partners focusing on education, whether or not you’re the licensing partner, we’ll look at key ways to grow your education business.

    You do not need to pre-book these workshop sessions, as they will be available on a first-come, first-served basis in the Briefing Room at 11am, and 1, 3 and 4pm.

    Register for the partner events

    Tue 22 Nov, 8am - 5pm
    Check in and explore the showcase from 8.00am, keynote starts at 9.15am
    Melbourne Convention & Exhibition Centre, 2 Clarendon St, South Wharf
    Bing Maps | Directions | Add to Outlook calendar
    Register Now and get your DigiPack

    Wed 30 Nov, 8am - 5pm
    Check in and explore the showcase from 8.00am, keynote starts at 9.15am

    Sydney Convention & Exhibition Centre – Hall 5
    Bing Maps | Directions | Add to Outlook calendar
    Register Now and get your DigiPack

    The Big Picture Experience for Customers


    The customer days have exactly the same look and feel as our partner day, but instead of a big keynote, there are a number of mini keynotes and case studies throughout the day. There will also be many members of the education team on hand throughout the day, so that you can put faces to names, and get a chance for a deep and meaningful conversation! Oh, and over 100 other Microsoft people will be around each day, so there’s bound to be an expert in whatever subject you’re interested in.

    I can speak from experience of organising the Microsoft team at the world’s largest education IT exhibition at BETT, that having so many Microsoft people in one place means that it gives you access to knowledge that might normally take weeks to track down!

    The Big Picture website has a full agenda and detailed event guide, so I’d recommend jumping over there for full details and to register.

    Register for the customer events

    Wed 23 Nov - 9am - 6pm
    Melbourne Convention & Exhibition Centre2 Clarendon St, South Wharf
    Bing Maps| Directions | Add to Outlook calendar
    Find out more and register

    Thu 1 Dec - 9am - 6pm
    Sydney Convention & Exhibition
    Centre – Hall 5
    Bing Maps | Add to Outlook calendar
    Find out more and register

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