I’ve just provided a brief 10 minute overview to our CRM partners about the use of CRM systems in Education within Australia. It isn’t a detailed presentation that’s intended to provide all the answers to everything – it’s more of a quick introduction into the use of CRM within Education institutions in Australia – including universities, TAFEs and schools.

The reason for providing the briefing is that I’ve noticed that many of our CRM partners are starting to see increasing enquiries from education customers about the use of CRM systems, and a quick overview helps them to understand the context (for example, by understanding the way that student recruitment works at a high level, they can see how it is similar/different to commercial organisations – eg membership recruitment for private companies).

Here’s a quick overview of the slides:

(If you can’t see them above, or want to copy emailed, then use the Contact Me link at the top of the page)