Social Networking and Collaboration are not the same thing We have watched the social networking world hit an all time high with tools like Facebook, MySpace, Twitter, and LinkedIn to name a few of the larger players. Software companies have attempted to capitalize on the social networking trend in...

  I hear this a lot from IT organizations these days, companies trying to figure out a collaboration strategy.  In many cases companies are reacting to a community who has latched on to a set of tools that enable them to share information, and communicate effectively, outside of IT.  The...