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Microsoft Dynamics AX Technical Support Blog
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Microsoft Dynamics AX 2012 Enterprise Portal: How to provider access for user to be able to only Personalize Page on SharePoint 2010
Sometimes we are getting question how to set up user access to user is able to view Enterprise Portal but also able to personalize the page. To achieve it you need to do following: 1. Log into Enterprise Portal as site collection administrator 2. Click Site Actions > Site Settings. 3....
13 Dec 2011
How to copy Role Centres Pages for use with Microsoft Dynamics AX 2009 Enterprise Portal.
The idea here is that you want to re-use the role centres page by renaming it and re-assigning it to a user profile. We were following through http://msdn.microsoft.com/en-us/library/cc558235(ax.50).aspx. However when trying to do this we came across a few errors. What we tried first was to duplicate...
30 Nov 2011
Error "CryptoAPI not available" when browsing Enterprise Portal
In Microsoft Dynamics AX 2012 consider the following scenario: If, the Business Connector User account (bcproxy) specified under, System Administration > Setup > System > System service accounts if different from he user account associated with the application pool identity assigned to the...
30 Nov 2011
Performance (Timeout) Problem with Microsoft Dynamics AX Enterprise Portal
Some time ago we got problems with performance on Microsoft Dynamics Ax Enterprise Portal. The Microsoft Dynamics AX client was working perfectly fine and the were no delays. But as soon we got to an Enterprise Portal the issue started. Enterprise Portal Role Center was opening very slowly. First of...
10 Oct 2011
Microsoft Dynamics AX 2009 Enterprise Portal installation error
Some time ago we run into following problem. When trying to install Enterprise Portal axsetup.exe crash wile retrieving the list of the sites with following error in installation log: Message: Operation is not valid due to the current state of the object. FullText: System.InvalidOperationException: Operation...
22 Sep 2011
Cannot create Enterprise portal site with SharePoint 2010. Client found response content type of 'text/html; charset=utf-8', but expected 'text/xml'
Recently I have seen this issue when trying to create an Enterprise Portal site with SharePoint 2010. The setup failed when creating an EP site via the AX setup and when creating a new site collection via SharePoint central admin onto a newly created web application. The important part of the setup log...
15 Aug 2011
Enterprise Portal Dlls rules for applying hotfixes or moving environments
There are a few Enterprise Portal dlls that can be unusual with regards to applying hotfixes - when deploying kernel hotfixes they'll be automatically updated, but there are some application fixes which include a new webParts.cab, and then some of the dlls may need to be manually deployed/installed....
29 Jul 2011
Opening AX client opens two external internet explorer windows
Recently I came across a strange issue, which is that when opening the AX client it opens 2 external IE Windows with the user's rolecenter page, instead of just the one embedded within the client. After a bit of investigation we found that this is because the URL for the EP site has been entered in...
20 Jun 2011
Printer defaults to letter instead of A4 - how AX finds the default printer
The issue here is that printing an X++ report to file (pdf) via a business connector call within a web service, the paper size is defaulting to "letter" instead of the usual A4 size we use in Europe, but we'll also explain first how AX finds the default printer and then we'll talk about how that applies...
27 Apr 2011
Some reports from Reporting extensions can raise error when running on SQL 2008 R2
Thanks to our colleague in Japan we found problem when running some Dynamics AX reporting extensions report on SQL 2008 R2. When we open some standard SSRS reports with SQL2008R2 (ie. TSInvoicedPurchaseAmount.TS_InvoicedPurchaseAmountDetail.Report ), we receive following error. An error has occurred...
18 Mar 2011
Sample steps on installing and configuring SharePoint 2010 and deploying AX 2009 Role Centers and Enterprise Portal
A while ago I went through the motions of Installing SharePoint Foundation 2010 and then deploying Microsoft Dynamics AX 2009 Role Centers and Enterprise Portal feature on it. The pdf document attached to this blog post describes the steps I took in detail with screenshots. --author...
14 Feb 2011
Kerberos authentication does not work when Enterprise Portal uses a non-standard port
We started configuration from standard WhitePaper Microsoft Dynamics AX 2009 White Paper: Configuring Kerberos Authentication with Role Centers However even if Kerberos and SPNs are configured correctly you can run into an authentication issue , if you have the following components running on their...
11 Feb 2011
You get a Script Error when viewing Role Centers (deployed on SharePoint 2010) in a Microsoft Dynamics AX 2009 Client
Consider the following scenario: - You have successfully deployed Microsoft Dynamics AX 2009 Role Centers and Enterprise Portal on a server running SharePoint 2010 - Your AX 2009 Application build is as per the SharePoint 2010 compatibility hotfix KB2278963 (5.0.1500.3191) or you have Hotfix Rollup...
4 Jan 2011
User cannot view Customers site List Pages on AX 2009 Enterprise Portal running on SharePoint 2010
Lately we run into very strange problem. On Dynamics Ax Enterprise Portal which was installed on SharePoint 2010 user was not able to access Customers site. The user could log into Enterprise Portal and see other pages so the rights where correctly set up in Dynamics Ax as well in SharePoint (as given...
22 Dec 2010
Unable to deploy AX 2009 Enterprise Portal on SharePoint 2010 even after patching setup files with hotfix 2278963
We came across an issue recently where weren't able to detect SharePoint 2010 installed on the system in order to deploy Microsoft Dynamics AX 2009 - Role Centers and Enterprise Portal (EP): - SharePoint Server 2010 was successfully installed on a system running Windows Server 2008 R2 Standard edition...
7 Dec 2010
Problem with CEO Role Center
Sometimes I can see following problem. In the CEO role center the financial KPIs give following error: The error is Query (1, 9) The Total Revenue-Argument for the given KPIVALUE-Function must be a KPI-Name (Key Performance Indicator). Here problem is quite easy. For General Ledger KPIs please make sure...
6 Dec 2010
Problem with Production Manager role center
Some time ago I run into following problem with Production Manager Role Center. One of the reporting services report - Capacity load nect 30 days (hours) raised error: Error while executing query for WIPLevel-Dataset. The [WIP Level]-element could not be found in the cube while analyzing the string...
6 Dec 2010
How to troubleshoot Enterprise Portal error ”Unable to render content due to an error. Please contact your system administrator."
Sometime during development on Enterprise Portal we get error: "Unable to render content due to an error. Please contact your system administrator." Of course this error is not so descriptive and if there is no information in event viewer it is almost impossible to know what is going on. The...
17 Nov 2010
Kerberos Authentication Error Code: 0x7 KDC_ERR_S_PRINCIPAL_UNKNOWN Extended Error: 0xc0000035 KLIN(0)
We came across an issue recently where we are using Microsoft Dynamics AX 2009, and we have the Enterprise Portal Server (EP), Reporting Server and Analysis server had been configured to use Kerberos Authentication as per the whitepaper "Configuring Kerberos Authentication with Role Centers", dated February...
29 Oct 2010
Error "Cannot access a disposed object" when deploying AX 2009 Enterprise Portal on a SharePoint 2010 server
After following through suggestions on deploying Microsoft Dynamics AX 2009 Role Centers and Enterprise portal (RC+EP) as given here , we ran across another issue when deploying the RC+EP extensions. We get the following error in the DynamicsSetupLog.txt file: Entering function ConfigureVirtualServerWithNewApplicationPool...
1 Oct 2010
Enterprise Portal Web Parts show "Unable to render content" error
A few weeks ago we were facing the situation that in a new deployed Enterprise Portal site most of the existing Enterprise Portal Web Parts where showing the following error message instead of their supposed content: Unable to render content due to an error. Please contact your system administrator....
23 Sep 2010
Dynamics AX 2009 Enterprise Portal Web Controls are stored in USR instead of VAR Layer
Today I wanted to store newly created Web Controls for Dynamics AX 2009 Enterprise Portal in the VAR Layer instead of the default USR Layer. As Web Controls are created in Visual Studio and stored in the AOT by using the .NET Business Connector, I’ve used the Dynamics AX 2009 Client Configuration Tool...
21 Sep 2010
Resolving some issues you may experience when creating an AX 2009 Role Center and Enterprise Portal Site using SharePoint Server/Foundation 2010 after installing Microsoft Dynamics AX 2009 SP1 hotfix 2278963
You may have seen the announcement of release of hotfix KB2278963 adding support for SharePoint 2010 ( http://blogs.technet.com/b/dynamicsaxse/archive/2010/08/12/new-compatibility-testing-result-august-2010.aspx ) and have requested the fix from Microsoft support. You have successfully deployed SharePoint...
16 Sep 2010
Error "Unable to render content due to an error" when editing Timesheet
Some time ago I run into error while editing Project Time Management Timesheet in Enterprise Portal. Error was very annoying, as when I wanted create the line for timesheet the blank page appear with info: “Unable to render content due to an error. Please contact your system administrator." ...
6 Aug 2010
When browsing AX 2009 Role Centers, you get an error: An unexpected error has occurred on systems with .NET Framework v4.0 installed
We recently came across an issue where we can deploy the AX 2009 Role Centers and Enterprise Portal successfully, however when we browe to the portal site we get an error message displayed in the SharePoint web page: “An unexpected error has occurred.” We are running Windows Share Point Services...
27 Jul 2010
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