Microsoft Dynamics AX Technical Support Blog
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Microsoft Dynamics AX Technical Support Blog
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Microsoft Dynamics AX 2012 Workflow error: “Failed to find workflow version”
Some time ago we run into strange problem when running Vendor add justification workflow (VendRequestNVJTemplate). After creating Vendor Request in Employee Service we can see it in Procurement and sourcing > Common > Vendor Requests > Vendor Requests Pending Approval where the request gets...
25 Oct 2011
How to remove notifications (EventInbox) older than one month
In previous post the solution was to run batch job Administration > Periodic > Notification clean-up as a part of your maintenance plan. Now we have follow up question: how to set up this batch job to remove messages older than 1 month. To achieve it we can use static function monthRange (public...
10 Oct 2011
Performance (Timeout) Problem with Microsoft Dynamics AX Enterprise Portal
Some time ago we got problems with performance on Microsoft Dynamics Ax Enterprise Portal. The Microsoft Dynamics AX client was working perfectly fine and the were no delays. But as soon we got to an Enterprise Portal the issue started. Enterprise Portal Role Center was opening very slowly. First of...
10 Oct 2011
Microsoft Dynamics AX 2009 Enterprise Portal installation error
Some time ago we run into following problem. When trying to install Enterprise Portal axsetup.exe crash wile retrieving the list of the sites with following error in installation log: Message: Operation is not valid due to the current state of the object. FullText: System.InvalidOperationException: Operation...
22 Sep 2011
Microsoft Dynamincs AX 2009 Workflow: Notification message does not contain PO number
We recently came across problem with Workflow notification message. We have set up template workflow for process Purchase requisition approval (PurchReqApproval). When purchase requisition gets approved the process should create automatically Purchase Order (setting parameter “Auto create purchase order...
22 Sep 2011
You cannot print images on batch reports in AX2009? - Now you can !!
With Microsoft Dynamics AX 2009 we introduced the new Batch Framework with a lot of advantages compared to the Batch functionality of the former AX versions. But there was also one disatvantage: It was not possible to print reports or generate PDF files in batch processing if the reports contained images...
19 Sep 2011
Running AX 2009 Client raises error: "An invalid directory structure for Microsoft Dynamics AX was detected"
We came across an issue recently where the Microsoft Dynamics AX 2009 Client was installed via a windows batch file to automate the installation. You can perform a "silent" install to mass deploy the client. However after deployment when the client is run from the desktop systems we got a pop window...
31 Mar 2011
Measure 'Total purchases' in Accounts payable cubes for dimension 'Vendor Master' shows values Uknown
Some time ago I run into problem that measure ‘Total purchases’ for dimensions ‘Vendor Master’ did not work. There was only values for attribute Uknown. So I was not able to see what was sum of vendor purchases for each vendor although I had bunch of Purchase Orders which were...
1 Mar 2011
Documentation "How to: Add a URL Drill Through Action" confusing
Recently we found an "Invalid Range" error to logged when using drill through on an AX SRS Report we created for a custom table following the documentation at the link below: "How to: Add a URL Drill Through Action" http://msdn.microsoft.com/en-US/library/cc582049.aspx From further investigation...
23 Feb 2011
Kerberos authentication does not work when Enterprise Portal uses a non-standard port
We started configuration from standard WhitePaper Microsoft Dynamics AX 2009 White Paper: Configuring Kerberos Authentication with Role Centers However even if Kerberos and SPNs are configured correctly you can run into an authentication issue , if you have the following components running on their...
11 Feb 2011
Dynamics AX OLAP cubes shows data only till 2008 year
Some time ago we run into following problem. When we browsed Accounts Receivable Cube for Total Sales dimension we could see data only till 2008 year, the data for years: 2009, 2010 and 2011 where just simple not displayed. The first idea was to try solution from following post: http://blogs.msdn.com...
7 Feb 2011
Error when accessing form “BI generation options”
You get error when opening form Administration > Setup > Business analysis > OLAP > BI generation options Cannot execute the required database operation. The SQL database has issued an error and in Application event viewer on AOS server you can find following entry The database reported ...
7 Feb 2011
How to add financial dimension to Dynamics AX Default cubes
Lately we got some request regarding this subject. Unfortunately in current version the is no way to get it done automatically. The process as the cleaning cubes process is quite complex and manual. Although with help of team we managed to create attached draft document with step by step documentation...
13 Jan 2011
Multiline Fields in AX Document Management
It's relatively easy to create a nice looking Word document out of a Sales Order in Dynamics AX by using the built in Document Management feature. The problem starts when trying to create a document with multiple order lines where some of the items have a multi line description. In this case the...
7 Jan 2011
You get a Script Error when viewing Role Centers (deployed on SharePoint 2010) in a Microsoft Dynamics AX 2009 Client
Consider the following scenario: - You have successfully deployed Microsoft Dynamics AX 2009 Role Centers and Enterprise Portal on a server running SharePoint 2010 - Your AX 2009 Application build is as per the SharePoint 2010 compatibility hotfix KB2278963 (5.0.1500.3191) or you have Hotfix Rollup...
4 Jan 2011
User cannot view Customers site List Pages on AX 2009 Enterprise Portal running on SharePoint 2010
Lately we run into very strange problem. On Dynamics Ax Enterprise Portal which was installed on SharePoint 2010 user was not able to access Customers site. The user could log into Enterprise Portal and see other pages so the rights where correctly set up in Dynamics Ax as well in SharePoint (as given...
22 Dec 2010
How to delete orphaned data remained from deleted company?
In AX 2009 it may happen that you delete a company but data related to this company remain in the database. You can use a SQL script similar to the following to delete this data NOTE: Use with caution! We recommend you take appropriate actions to backup the database first before attempting to delete...
9 Dec 2010
Reporting Extensions Installation Fails to install on SQL 2008 Reporting services after applying 959494 and 957312
We run into this problem on environment when we uninstalled SQL 2005 Reporting services and installed SQL 2008 Reporting services instead. As needed I have applied one of hotfixes 959494 or 957312 and I wanted to install Dynamics AX reporting services according to Dynamics AX Installation Guide ....
6 Dec 2010
Problem with CEO Role Center
Sometimes I can see following problem. In the CEO role center the financial KPIs give following error: The error is Query (1, 9) The Total Revenue-Argument for the given KPIVALUE-Function must be a KPI-Name (Key Performance Indicator). Here problem is quite easy. For General Ledger KPIs please make sure...
6 Dec 2010
Problem with Production Manager role center
Some time ago I run into following problem with Production Manager Role Center. One of the reporting services report - Capacity load nect 30 days (hours) raised error: Error while executing query for WIPLevel-Dataset. The [WIP Level]-element could not be found in the cube while analyzing the string...
6 Dec 2010
Purchase Requisition Workflow in Dynamics AX 2009 fails with Stopped (error): Work item could not be created. Insufficient rights for user
We recently had a couple of cases were in a Dynamics AX environment the Purchase Requisition Workflows would fail and the Workflow History showed the following status for these instances: Stopped (error): Work item could not be created. Insufficient rights for user <username>. The affected AX environments...
18 Nov 2010
When using AX 2009 AIF Web Services errors may not always get propagated
We came across an issue where we were using Microsoft Dynamics AX 2009 SP1 (Application and Kernel build 5.0.1000.52) and we have setup a custom AIF endpoint for a specific company, in which we have selected options to propagate errors and automatically respond to errors. However we find in certain circumstances...
2 Nov 2010
Error "Cannot access a disposed object" when deploying AX 2009 Enterprise Portal on a SharePoint 2010 server
After following through suggestions on deploying Microsoft Dynamics AX 2009 Role Centers and Enterprise portal (RC+EP) as given here , we ran across another issue when deploying the RC+EP extensions. We get the following error in the DynamicsSetupLog.txt file: Entering function ConfigureVirtualServerWithNewApplicationPool...
1 Oct 2010
Project Server 2007 August Cumulative Update
Some time ago we run into problem with Project Server Integration. Problem was with exporting project from Dynamics AX to Project Server. The hierarchy of activities and tasks did not appear correctly in Microsoft Office Project 2007 client. What is interesting the hierarchy in Project Web Access was...
24 Sep 2010
Enterprise Portal Web Parts show "Unable to render content" error
A few weeks ago we were facing the situation that in a new deployed Enterprise Portal site most of the existing Enterprise Portal Web Parts where showing the following error message instead of their supposed content: Unable to render content due to an error. Please contact your system administrator....
23 Sep 2010
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