Microsoft Dynamics AX Technical Support Blog

Lately we got some request regarding this subject. Unfortunately in current version the is no way to get it done automatically. The process as the cleaning cubes process is quite complex and manual. Although with help of team we managed to create attached...

It's relatively easy to create a nice looking Word document out of a Sales Order in Dynamics AX by using the built in Document Management feature. The problem starts when trying to create a document with multiple order lines where some of the items...

I ran into this problem when running TS_DeliveryPerformance report which was simply empty. After investigation I saw that all packing slip transactions made in January 2011 were shown in Sales Cube under Unknown year. Going forward when I browse Time...

Attached to this post is a sample xpo file, the SecurityProfiler tool, that is compatible with Microsoft Dynamics AX 4.0 and provides similar functionality as the AX 2009 version as detailed here: http://blogs.msdn.com/b/emeadaxsupport/archive/2010/05...

Consider the following scenario: - You have successfully deployed Microsoft Dynamics AX 2009 Role Centers and Enterprise Portal on a server running SharePoint 2010 - Your AX 2009 Application build is as per the SharePoint 2010 compatibility hotfix...

Lately we run into very strange problem. On Dynamics Ax Enterprise Portal which was installed on SharePoint 2010 user was not able to access Customers site. The user could log into Enterprise Portal and see other pages so the rights where correctly set...

We came across an issue where we got the following error when trying to open or print a report: OpenPrinter_1: rc:0 lastError:1801(0x709) The printer name is invalid. The printer was installed on the domain server and when checking the printer...

Recently we were able to solve an issue with the print medium on certain reports. It is not changed immediately in a report print dialog option when it is generated from a class that extends RunBaseReportDialog . This works fine when printing a standard...

In AX 2009 it may happen that you delete a company but data related to this company remain in the database. You can use a SQL script similar to the following to delete this data NOTE: Use with caution! We recommend you take appropriate actions to backup...

We came across an issue recently where weren't able to detect SharePoint 2010 installed on the system in order to deploy Microsoft Dynamics AX 2009 - Role Centers and Enterprise Portal (EP): - SharePoint Server 2010 was successfully installed on a...

We run into this problem on environment when we uninstalled SQL 2005 Reporting services and installed SQL 2008 Reporting services instead. As needed I have applied one of hotfixes 959494 or 957312 and I wanted to install Dynamics AX reporting services...

For troubleshooting reasons sometimes is needed what exactly SOAP message is sent to AIF service. So we get a lot of questions how can we track such a message. The problem is not directly connected to Dynamics AX because using following method you can...

Sometimes I can see following problem. In the CEO role center the financial KPIs give following error: The error is Query (1, 9) The Total Revenue-Argument for the given KPIVALUE-Function must be a KPI-Name (Key Performance Indicator). Here problem is...

Some time ago I run into following problem with Production Manager Role Center. One of the reporting services report - Capacity load nect 30 days (hours) raised error: Error while executing query for WIPLevel-Dataset. The [WIP Level]-element could...

After enabling Multisite activation (Administration > Setup > System > Multisite Activation), you would typically run the "Multisite activation – dimension inconsistency clean up" job (Administration > Periodic > System > Multisite...

We recently had a couple of cases were in a Dynamics AX environment the Purchase Requisition Workflows would fail and the Workflow History showed the following status for these instances: Stopped (error): Work item could not be created. Insufficient rights...

Sometime during development on Enterprise Portal we get error: "Unable to render content due to an error. Please contact your system administrator." Of course this error is not so descriptive and if there is no information in event viewer it is...

We came across an issue where we were using Microsoft Dynamics AX 2009 SP1 (Application and Kernel build 5.0.1000.52) and we have setup a custom AIF endpoint for a specific company, in which we have selected options to propagate errors and automatically...

We ran across an issue recently where we were installing Microsoft Dynamics AX 2009 SP1 Hotfix Rollup 3 (Just the Kernel components) on Windows Server 2003 R2 SP2 system, and the installation failed with the message " Error during the installation of...

We came across and issue where we were using Microsoft Dynamics AX 4.0 SP2 ( and also applies to AX 2009) where opening the AIF Document history form ((Basic -> Periodic -> AIF -> Document history) takes a long time and often it will appear as...

We came across an issue recently where we are using Microsoft Dynamics AX 2009, and we have the Enterprise Portal Server (EP), Reporting Server and Analysis server had been configured to use Kerberos Authentication as per the whitepaper "Configuring Kerberos...

You may have noticed that when printing a report to PDF which is having a layout that is using shapes or lines, then there are some differences between the PDF an the printout. The thickness of the lines in the PDF file is much too wide compared to...

After following through suggestions on deploying Microsoft Dynamics AX 2009 Role Centers and Enterprise portal (RC+EP) as given here , we ran across another issue when deploying the RC+EP extensions. We get the following error in the DynamicsSetupLog...

Recently we came across some unusual behaviour of the Biztalk adapter in AX2009 and AX4 - this is that when the syncTimeout value for the adapter is set to zero (which means unlimited), the connectionPoolTimeout will default to 1 minute (the lowest possible...

Some time ago we run into problem with Project Server Integration. Problem was with exporting project from Dynamics AX to Project Server. The hierarchy of activities and tasks did not appear correctly in Microsoft Office Project 2007 client. What is interesting...