Microsoft Dynamics AX Technical Support Blog

Please follow this link to see the updated version build list on our new global Blog: Overview of AX build numbers This post does now only list AX 4.0 and previous versions. Dynamics AX 4.0 Version Kernel build Application...

We came across an issue recently where we were configuring Enterprise Portal and Role Centers to use Kerberos authentication. One of the steps in the whitepaper (and also as given here http://technet.microsoft.com/en-us/library/ee355057.aspx ) is to configure...

We came across an issue reported to us where they were trying to automate printing of reports as PDF files using batch processing on the server. Printing reports directly worked fine and they were able to save the PDF files it generated successfully on...

UPDATE: This tool has been updated to support list pages (e.g. Sales Table List Page, Customers List Page) that use queries as their datasource (22/June/2010) UPDATE: This tool has been updated to use the language from Infolog, and the sort order on the...

We came across an issue recently where we are using Microsoft Dynamics AX 2009, and we have the Enterprise Portal Server (EP), Reporting Server and Analysis server had been configured to use Kerberos Authentication as per the whitepaper "Configuring Kerberos...

In Dynamics AX 4.0 or Dynamics AX 2009 it can happen that a lengthy operation terminates with the following error message in the InfoLog or Windows application event log: Error executing code: Insufficient memory to run script. A typical example...

Recently we were confronted with a case where we received the following SQL error: [Microsoft][SQL Native Client][SQL Server]The incoming tabular data stream (TDS) remote procedure call (RPC) protocol stream is incorrect. Too many parameters were provided...

In Dynamics AX 2009 a very common scenario with Enterprise Portal and Role Center is that only users that are local Administrators on the machine where Microsoft SQL Server 2005 is installed can correctly see Microsoft SQL Server 2005 Reporting Services...

Once you have collected a dump file, to analyse it you need to use a tool called WinDbg. In this post I am going to explain how to set up WinDbg so it's ready to debug a memory dump taken from a Dynamics AX process. If you're not sure how to create a...

Some of us have had install issues when it comes to installing Role Centers and Enterprise Portal (EP). The following is by no means a complete magic bullet but hopefully will get you through majority of the installation issues that we have come across...

Sometimes it happens that during regular operation the Dynamics AX Application Object Server (AOS) is suffering from an abnormal program termination , which is better know as a crash . Users connected with the Dynamics AX Client to the affected AOS Instance...

In Dynamics AX it’s possible to add in document reference in many forms using the document handling functionality. However, when you sometimes delete a record that has an associated document reference; this reference in the DocuRef table remains...

You may have seen the announcement of release of hotfix KB2278963 adding support for SharePoint 2010 ( http://blogs.technet.com/b/dynamicsaxse/archive/2010/08/12/new-compatibility-testing-result-august-2010.aspx ) and have requested the fix from Microsoft...

Some time ago we get several problems with Help Server. Simply when we wanted to access help from Microsoft Dynamics Ax 2012 client we get following problems: 1. Error: Unable to contact server http://ServerName:Port/DynamicsAXHelpServer/HelpService.svc...

This BLOG post describes some common steps after restoring a Dynamics AX 2009 SQL Database to another environment under several different scenarios. SUMMARY Consider the following scenarios where you may need to restore a Dynamics AX database to...

The locking of records is necessary to ensure transactions are processed accurately and with a high level of concurrency. Unfortunately the more records are locked the higher is the chance other transactoins are getting blocked resulting in peformance...

With Dynamics AX 2009 it is getting more appropriate to have the AOS and .NET Business Connector installed on a 64bit version of Microsoft Windows Server as both components are shipped also as 64bit (x64) versions. The Dynamics AX 2009 Client is however...

Recently I had the problem that random clients crashed in different parts of the application. The following error message was shown: Communication error:The server needs to free resources. Your session has been terminated. In the application...

In AX 2009 the batch engine has been changed to run as a service. The batch services do only process server batches they don't process client batches aynmore. There might still be some situations where you would like to run client batches. The following...

In this article I am going to explain how batch processing in AX2009 works, I don't mean how to set up a batch group or any of that kind of thing that you find in the manual, what I mean is what each AOS is doing in the background to decide how and when...

You might got into this situation before... you are working in the Dynamics AX Client as usual and all of a sudden you see the following warning message: Communication error The server needs to free resources. Your session has been terminated. After...

We came across a recent issue where we have a new Windows Server 2008 R2 with nothing else installed other then the AX 2009 Workflow extensions and the server has been patched with the latest windows update patches that includes asp.net 4.0. The application...

Did you sometimes face the following generic error messages and wondered what they mean? Object 'CLRObject' could not be created ClrObject static method invocation error Those error messages mean that you are working with .NET Framework objects and that...

We came across an issue recently where we had the same GUID for two different AX installations running on the same server and therefore only one AUC file existed for both installations instead of two separate ones for use by the AX Client. This caused...

Recently we figured out that when you are installing a Dynamics AX 2009 Application Object Server (AOS) on a Windows Server 2008, that has the Windows Firewall turned on and you are trying to connect with a Dynamics AX 2009 client to the new Dynamics...