You might have already seen the following in the past. Even you marked several records for deletion (deletionStateCode = 2), the records are not removed. The following will help to get a better understanding why the deletion service is not able to remove...

This error appears in the Adapter Log: "The application encountered an unhandled system exception.  Contact your system administrator for details." Also "A system exception occurred that is preventing communication with the web server...

The renaming of a domain is an uncommon yet possible operation that might be required in an organization where CRM 4.0 is used. CRM 4.0 heavily relies on Active Directory (the database that supports the domain security enforcement) and changes in it can...

  Within support we have seen the following problem several times. Problem description If a customer on CRM 4.0 is tracking incoming emails from a shared inbox and selects the 'Track in CRM' button the following error can appear: 'Only items in the...

  Problem After installing Update Rollup 7 you might receive the following message in your Internet Explorer: “Internet explorer has blocked this site from using an ActiveX control in an unsafe manner.” According to the following KB article you can...

You might have seen the following problem in the past when you wanted to configure the CRM 4.0 Outlook client. Problem During the Dynamics CRM Outlook client configuration the wizard may fail with the following error after entering the CRM website URL...

It is with great excitement, that we announce the availability of the Microsoft Dynamics CRM 4.0 Adapter for Microsoft Dynamics GP 10.0 Feature Pack 1 and Software Development Kit (SDK!) Feature Pack 1 supports International English for organizations...

  Introduction The data migration from third party applications has been improved within CRM4.0 compared with older Microsoft Dynamics CRM versions. If it was complex in the past, now the process has been simplified. Ways to import external data...

  Within support we have seen the following problem several times. After installing Update Rollup 7 or Update Rollup 8 on the server you might no longer be able to attach a file to a note. The following error message will occur: An unexpected Error...