If you need to have a relative URL in site map for a subarea to something in the ISV folder, the first try usually is something like: <SubArea Url="/ISV/CustomPage.htm" … This will result in this URL: http://crmserver/organization/ISV/CustomPage...

If from within Excel/Word you do the following: File | Send to | Email (as attachment) This causes excel/word to crash and the following is logged in the event viewer Event Type: Error Event Source: Microsoft Office 11 Event Category: None Event ID: 1000...

From Update Rollup 7 onwards, the Microsoft Dynamics CRM 4.0 for Microsoft Office Outlook uses .sdf files to store CRM Address Book information. If you use folder redirection, you would not be able synchronize the client, the client platform trace would...

When a case is closed in CRM application, one needs to complete the below form. Once this is done a case is archived. You can use Advanced Find feature within CRM application to look for all the closed cases with a particular work within the Resolution...

From now on we will host the CrmDiagTool4 for Microsoft CRM 4.0 on this blog. The tool enables you to collect troubleshooting data regarding the following CRM components. Microsoft CRM Server Microsoft SRS Data Connector Microsoft CRM E-Mail Router How...

External connector license is used to license a software to people that do not belong to the organization (e.g. firm) that has actually paid for the licenses. The external connector license is only needed if you plan to share your Microsoft Dynamics CRM...