EMEA Dynamics CRM Support

Summary If you run CRM 4.0 in combination with SQL SRS 2008 R2 you might face the following issue. When you change the font size of a standard (or custom) report (e.g. from Tahoma size 8 to Arial size 15), the changes will not be reflected. The report...

Microsoft CRM 4.0 Update Rollup 16 released Update Rollup 16 for Microsoft Dynamics CRM 4.0 is available http://support.microsoft.com/kb/2477743 Download area for “Update Rollup 16 for Microsoft Dynamics CRM 4.0” http://www.microsoft.com/downloads/details...

Summary Customer is using CRM 2011 Online in combination with Outlook client. When customer tries in Outlook to track emails to CRM, this does fail with error. Error Message: "The requested record was not found or you do not have sufficient permissions...

You might have experienced this situation: You tried to investigate a CRM problem in your environment and in order to do this you took a SQL Profiler trace. But choosing the standard tracing template didn’t capture all the relevant information and the...

I’m pleased to announce that the Microsoft Dynamics CRM 2011 tool belt is now available! New CRM 2011 (Online) client is available Microsoft Dynamics CRM 2011 for Microsoft Office Outlook: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=22dc423a...