A Focus on Search User Experience

re: A Focus on Search User Experience

nitendra365 — Fri, 04 Dec 2009 16:04:05 GMT

this article personally helped me a lot, know i can market my blog in better way.

re: A Focus on Search User Experience

Vegard Sandvold — Thu, 10 Sep 2009 01:45:56 GMT

My sentiments exactly, Nate!

Google is the dominant design in search, but that is no excuse not to give users something more suited for their needs. But we need to convert the techies and the sales people aswell, and show them that it's neither complicated nor expensive to sell and work with user experience. They are the sand in the machinery, not the users IMHO.

Cheers,

Vegard

re: A Focus on Search User Experience

ntreloar — Fri, 17 Jul 2009 00:37:59 GMT

Thanks, Gene and Lynda. I appreciate your insights on this deserving topic.

re: A Focus on Search User Experience

Gene Golovchinsky — Fri, 17 Jul 2009 00:24:42 GMT

Following up on my earlier comment, I took a stab at this idea on my blog. Details would need to be worked out, but seems like a good match. http://palblog.fxpal.com/?p=1398

re: A Focus on Search User Experience

Lynda Moulton — Thu, 16 Jul 2009 20:04:47 GMT

Nate,

Terrific topic. I am going to use this to launch more discussion in my blog on enterprise search later but let me say that there is a big gap in the possibilities for designing better search interfaces when the design effort is held closely by people with little or no design sense. Too often, user wants/needs/preferences are given short shrift or dismissed as nit-picking complaints because users don't have a good model/platform/collective voice for justifying what they know they must have. I've sat in the middle as a consultant so many times that it has become clear that there is serious breach of trust and understanding between the doers and users. Each just wants the other group to be "more like us" and it is not communicated respectfully in too many cases.

I really look forward to delving into Marti Hearst's research - she has the background to understand the gulf. Lynda

re: A Focus on Search User Experience

Gene Golovchinsky — Wed, 15 Jul 2009 21:44:29 GMT

Thanks for an interesting post! I wonder if there is an opportunity here to analyze these interfaces in terms on Green's <a href="http://en.wikipedia.org/wiki/Cognitive_dimensions_of_notations">cognitive dimensions</a> to get at effective UI design strategies that underlie specific instances or patterns.

re: A Focus on Search User Experience

Daniel Tunkelang — Wed, 15 Jul 2009 19:03:25 GMT

The workshop is certainly open--the submission deadline is August 24th. We'll be distributing flyers at SIGIR next week.

re: A Focus on Search User Experience

Peter Morville — Wed, 15 Jul 2009 15:48:02 GMT

Hi Nathan,

Thanks for a great post and for your email which my iPhone ate soon after I read it. My new book, Search Patterns, is due out in Jan 2010.

re: A Focus on Search User Experience

ntreloar — Wed, 15 Jul 2009 14:33:01 GMT

Thanks, Daniel. I guess readers might also be interested in the HCIR workshop in October that you and Ryen are co-chairing, if it's still open.

http://cuaslis.org/hcir2009/

re: A Focus on Search User Experience

Daniel Tunkelang — Wed, 15 Jul 2009 09:23:16 GMT

Nate, thanks for the shout-out and for highlighting this important topic. I hope you'll forgive my plugging an event where Marti Hearst and a number of other search / user experience luminaries will be participating: the SIGIR Industry Track on Wednesday, July 22nd and the Sheraton Boston Hotel. More information here: http://thenoisychannel.com/2009/07/15/sigir-meet-the-whos-who-of-search-and-information-retrieval/