If you have called into the PSS Support Center for SharePoint related issues recently, you have probably encountered long hold times and slow responses. Let's just say that SharePoint is an incredibly popular product and case volumes are at an all time...

As some of you may have experienced or seen in various blog or forum posts, some people encountered problems after installing WSS 3.0 hotfix KB932091. Recently, Microsoft has re-released the hotfix to correct the problem. It turns out that the problem...

On May 15 th MOSS Beta 2 Technical Refresh (known as Beta2TR) will expire. If you are still running Beta 2 Technical Refresh you need to upgrade to RTM using the prescriptive guidance at http://technet2.microsoft.com/Office/en-us/library/3df597d0-bad0...

My name is Eric Adams and I am a Microsoft Support Engineer for SharePoint. I work on one of the escalation team(s) in our Las Colinas, Texas support center. In this role, I see many of the common issues that users of SharePoint experience. The goal of...