Metrics and KPI’s can be a tricky thing to get adopted in a team. I think a general way of trying to get them accepted is to make sure they are used to help the team’s progress, not as a ‘big brother’ mechanism.
A lot of times, I think the most useful metrics already exist and are being gathered manually. Implementing them as KPIs just helps reduce the tedius amount of work necessary to report on them.
I got some good interest in my last KPI blog posting, so I thought I would try and post about a new KPI every week.
Tenatively, the list of KPIs I want to blog about is:
That set will get us started. Once we get a good set of KPIs together, I’ll do some posting about how to update the cube on a schedule to keep the KPI’s up to date, and also post about the various ways we can display these KPIs.
If anyone has any idea for metrics, please let me know.