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  • Blog Post: My Buddy Neil Totally Agrees With Me

    [No computer stuff today; just some fun for a Friday.] British fantasy author Neil Gaiman was in Seattle recently. I was so disappointed that I did not find out about it until it was too late to attend his event. It's a pity I missed it because I've been wanting for years to ask Neil Gaiman if he likes...
  • Blog Post: Maybe there's something wrong with the universe, but probably not

    No kidding, I was just walking down a hallway in my building when I overhead the following quite loud conversational fragment through an open doorway: Angry woman's voice : "Why are you in the ladies room?! You are the third man to... oh no." Like Hobbes, it's the moment of dawning comprehension that...
  • Blog Post: Customer Service Is Not Rocket Science

    (This post has nothing to do with technical matters except insofar as this story happened in geek paradise.) I was down at Fry's Electronics yesterday -- huge electronics warehouse. Geek paradise. Everything from DVD boxed sets to multimeters. Why I was there is unimportant; let's just say that the...
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