SaaS is great, SaaS is wonderful, SaaS gives you per seat per month costs with immediate exit options....

Err... cough.

I popped over to SugarCRM - an Open Source ISV I had come across in my travels around the blogosphere.

$40 per seat/month it proclaimed. I though "Why not" - it would be fun to try being a consumer of SaaS.

Step 1. Click Buy Now.

Step 2. Hmmm.... $480 and.... minimum of 5

Step 3. Ah... maybe not...