Eric Troup's Blog
Using Microsoft platforms and tools with Enterprise SOA best practices to design and build Telecom BSS/OSS and Service Delivery solutions.
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Eric Troup's Blog
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The “Software Enabled Service Management” Solution
The concept of a Service Delivery Platform is relatively simple provided the services are all contained within one well-defined boundary: A Software Application Store or an SDP for one set of functions in a mobile operators network. However, once service providers begin to meld together services from...
16 Oct 2010
Announcing the PHP SDK for Windows Azure
Microsoft continues to enhance the interoperability of the Azure Service Platform with the announcement of the availability of the PHP SDK for Windows Azure . Announcing PHP SDK for Windows Azure… and much more! The goal of the SDK is to provide high-level abstractions that enable...
14 May 2009
Microsoft a Service Provider FINALIST - TM Forum Best Practices Excellence Awards
Microsoft Online Services was selected as a Finalist by the TM Forum for this year’s Best Practices Excellence Awards 2009. The awards were recognized at the TM Forum’s Management World event held in Nice, France from 6-9 May 2009. Traditionally one might expect Microsoft to be entered in...
10 May 2009
Just Back from TM Forum's Management World Americas
Just came back from the TM Forum’s Management World Americas event in Orlando, Florida held 16-20 November 2008. The theme was Create, Deliver and Monetize Digital Services . For the past several years, we have talked about how Microsoft technology can help other service providers with Service Enablement...
25 Nov 2008
Focusing on an S+S "Management Framework"
For those of us thinking about the practical aspects of implementing and managing Software + Services offerings, including Service Syndication, perusing the link below may prove interesting. Telecom service providers have been working in the S+S paradigm for years: they just don’t call it that. But if...
15 Oct 2008
Moving Service Syndication Towards Commercial Reality
The GSM Association (GSMA) held its Mobile Innovation Marketplace — Americas event in Atlanta, GA this past week. On June 3, 2008, Microsoft announced the Connected Services Accelerator Program , a series of projects designed to incubate, and ultimately commercialize, new types of consumer, business...
9 Jun 2008
Microsoft supporting Four Catalyst Projects at TM Forum Managment World, Nice in May
I have written here before that Microsoft is a service provider as well as a software vendor. Microsoft has an increasingly vested interest in addressing the difficulties of managing a large array of services both across Microsoft and out to the channels as Managed Service Syndications. As part...
2 Apr 2008
Commerical Content Delivery is not a "Gimme"
Recently I seem to have been involved in multiple ongoing discussions that revolve around the impact of greater than 100 Megabits per second wireless data service (via 4G / Long Term Evolution (LTE)) and the apparently increasing ease of creating rich digital media experiences. All of sudden there is...
3 Jan 2008
Microsoft the Service Provider
Last week, the TeleManagement Forum ( www.tmforum.org ) held its Management World Americas event in Dallas, TX. Walking through the exhibit areas and reviewing the two Catalyst Projects that Microsoft contributed to, I began to think about how Microsoft has evolved into a Service Provider over the past...
11 Nov 2007
New era of wireless bypass taking shape?
In an article by Business Week on MSN, we can see a new era in "Bypass" taking shape. http://articles.moneycentral.msn.com/Investing/Extra/WhatAGooglePhoneMightLookLike.aspx The incumbent service providers are busy building out IMS (IP Multimedia Subsystem) infrastructures and associated...
10 Oct 2007
Microsoft in Telecom
I have spent most of my career involved in Telecommunications managing outside plant, inside plant, business and residential services, voice, data, and the people that figure it all out. Traditionally, Microsoft has made an important contribution to information worker productivity on the enterprise side...
9 Oct 2007
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